One of the things I do is recognize people who I have had the pleasure of meeting and knowing for…read moreseveral years and who I'm quite fond of as human beings. Those two individuals are Ashley and Kristin at Lovell Crossing. I have moved on but I lived at Lovell Crossing for 8 years and these two ladies were more like family the whole time I lived there. They are wonderful and without question superb managers who go out of their way to please the tenants that live there. They had a very difficult time when mother nature was not very kind and hit the complex without mercy. They shined like bright diamonds when dealing with tenants who were not so kind but as managers had to protect not only the tenants but the property itself during that time. Congratulations and best to two of the best!

To be honest I dreaded the idea of apartment living after having owned a home for 20 years but a…read moredivorce forced me to sell my home in the settlement. My daughter and I shopped around and fell in love with this complex. I have lived here almost 5 years now and it is quiet, clean and, as other reviewers have said, the maintenance crew and administrative staff are pretty phenomenal. If something breaks, they usually have it fixed the same day. I have a beautiful view off my back porch and the apartment itself is very nice, with crown molding and nice looking fixtures. Plus you are 10 minutes from the mall, 5 minutes from Turkey Creek and 2 minutes from Pelli. I'm very happy we chose this property- I have had no complaints whatsoever

I moved here after a disappointing experience at marble alley lofts downtown and after a few months…read morehere I have to say, I really like this place! I work from home and I'm in one of the two bedroom apartments and the two bedroom set up is great for a home office, it's got plenty of room and more than enough storage so I can get my work done. One thing I like it's not like downtown or the fort Sanders area - it's really nice and quiet, which helps with the work from home stuff. The layout like I said is great for having a desk, a couple of large monitors and a bookshelf and a work table so I can spread out. It's also great because it's just down the road from Sevier Avenue and a bunch of great places like trailhead, alliance brewery, South Coast pizza, fly by night, the list goes on and on, so there's a lot to do. Add to that the close proximity to the urban wilderness and I can just hop on my bicycle and be in the trees in no time. The bang for the buck here is just amazing. They've got a good size swimming pool and a keypad entry package room so I don't have to worry about my stuff being stolen by porch pirates. The only thing that could be improved is their fitness center - (which is open 24 hours by the way) I wish it had more equipment but that's trivial compared to the positives here. I would highly recommend Hillwood Villas to anybody who works at home even for a few days a week or to anybody who's trying to get away from the party atmosphere in fort sanders.

I love this apartment complex Everyone is so nice and…read morehelpful Maintenance is super responsive and reliable

absolutely disgusting, filled with black mold, cockroaches, and slugs. apartment will also flood if…read moreit starts to rain. It's worse than government subsidized housing. Have to get the health inspector involved. in general subpar, disgusting living conditions

This place is the biggest scam I've ever seen. From top management all the way down to the lazy…read moreoffice staff. I was lied to by the district manager and office staff, and have proof in writing because they weren't smart enough to get their stories straight. The apartment was on the bottom floor. It was constantly damp and moldy. Roaches and rats were a constant problem, and pest control never once came into my apartment even though I was forced to pay for it every month. My stove didn't work the last two months I was there after submitting maintenance requests and even talking to the district manager. My heating unit stopped working and I didn't have heat for 1 week. I didn't have a working shower for the first week I lived there. I was supposed to have a washer/dryer and never got it. There were exposed wires in the closet. There was black mold in the AC/Heater unit. The sliding glass door was in such bad shape you could see the curtains moving from wind blowing in, so it was impossible to keep the place warm. I was eventually evicted for non-payment even though I can also prove that the office staff had my payment and returned it. They really are that childish and petty. It was like the movie Mean Girls, but with lower IQs.

They DNA test your dog for poop when you first move in. Not sure why, there is dog feces ALL over…read more If you like to sleep, you're going to have to give that up. Woke up in the middle of the night to use the bathroom, got a knock from security shortly after, the downstairs neighbors said I was being too loud at 3:30. I have all of this on camera. I also cannot shower in the main bathroom. Since day 1, they told me that's just how the shower pressure is. However, most days the pressure is not good enough to reach the shower head. videos of this as well. Overall, a good place to live if you don't have a dog, life on a floor with neighbors who understand it's an apartment complex and you have a two bedroom; so you can shower in your second bath.

We are new to Knoxville. We were trying to decide on a home purchase vs temporarily renting and we…read morestopped in at Aventine Northshore and met with Peggy Benson. She was very helpful, truthful and thorough introducing us to Aventine Northshore as well as Knoxville and surrounding communities. She has been a valuable resource for quality services: moving companies, Internet hookup, downsizing personal belongings, utility hookup and all questions were answered. We decided on Aventine largely due to Peggy, the location and amenities offered. She made sure the apartment was in top shape and the maintenance staff are great as well. She went above and beyond assisting us with our decision. We feel we made the best decision for us. The only constructive comment we would have is common with all apartment living; you can hear your neighbors at times and I am sure they can hear us.

I don't live here, however, my son just moved in in December. I purchased him a new washer and…read moredryer. The vendor came to install it, and the faucets were leaky and the vent hose connection was not able to be installed. My son put in a maintenance request and they came today on MLK day, which is typically a holiday. I am very impressed with the turnaround from the maintenance team. I pray that his day continues to go as well.

I would recommend this place to everyone! I just moved in a day ago but my sister has lived here…read morefor a couple months so I've gotten to visit the property a lot. The Amanda, Peter, and the maintenance is just wonderful. Everyone is just so friendly and they truly have wonderful amenities too. The landscaping is just beautiful. This place truly cares about there residents! Please come here if you are looking to move.

This apartment complex is the best in Kingsport. It's close to the Hospital and shopping centers…read moreand other places. The Staff is A-1. Willing to help and very friendly. Staff Is a great asset to the Company. Very professional. I feel very safe here and they have an onsite Police Officer. Recommend Cross Creek Apartments if your looking for a home to live in. They are also Pet Friendly

This has been a terrible experience all around. Strap in for a long review…read more Before I begin, TLDR: major leaks, "fixes" that create holes, holes that don't get fixed, bugs, and a front end staff that seems to have more of a "that sounds like a you problem" attitude than a were so sorry attitude. Now, if you'd like to know the stories, here we go. First, we haven't even been here 3 months - so a "newly renovated" place shouldn't be having all these issues. Our story begins as we find this apartment listed for 1400ish and request a tour. As we come in, the front desk person brings us to the apartment and we walk through. When we get back, she let's us know that the 1400 price point is only for non renovated apartments and that the price for this one is 1600ish. More than we wanted to pay, but it does look nice and we are sick of hotel living, so we agree. In retrospect - change the price of your listing if you have NO intention of renting any apartments to new residents at that price! But, I digress. When we have our move in walk through, we are checking things - doors, windows, drawers, and etc. As we are about to attempt to open the upstairs windows we are interrupted with, oh those windows are being replaced in December. I don't know what possessed us to not check them after that, but we didn't. Turns out not one of the four upstairs windows opens at all. When we move in we notice several issues - this is incldung, but not limited to several sockets are so loose we can't plug anything in without it falling right back out, closet bar so loose it is ready to pull out of the wall, ceiling popcorn falling all over the floor, second floor windows WILL NOT OPEN (a safety concern as that is the only option for egress should the unthinkable happen), and others. We bring our list to the front, as requested, and the front desk person, whose name begins with K, so I will use that initial to refer to her from here out, says that she will get maintenance on those things right away. As we go back to our apartment we are met by several neighbour's over the course of the day who let us know in no uncertain terms that they are moving out as soon as their contracts expire and that Cross Creek does not care. We stupidly chalk this up to them being upset about being forced to relocate so their old apartments could be updated (and they could be charged more rent). In retrospect, that sucks too. That should be illegal. Anywho, we move in and after about a month we wake up to a hole in the downstairs ceiling. A pipe was leaking. As soon as they open (@ 10 a.m.) I go down to the office. It's actually about 10:15 when K finally shows up. Instead of an oh I'm sorry, I'll get someone there right away, she asks me why I didn't call emergency maintenance and says that is supposed to be done first, but she will go ahead and put it in 'for me. Excuse me? Sorry, but how are we supposed to know that? And isn't that kind of your job. Not wanting to be a Karen, I just say okay thanks and leave. Maintenance comes out, fixes the leak and says they will need to wait until it is dry to patch. Of course I understand that. This happened on Saturday so I ask if that means around Monday or Tuesday and says yeah and leaves. It has been almost 4 weeks - we are still waiting on that repair. The gentleman who has the task of fixing the closet makes and leaves a large hole on said closet and puts in a bar that does not allow for a normal hanger to put on in a normal way - it has to be put on and then slid down. The maintenance worker let us know that windows would be replaced so they would not fix it at all. The best they could do was leave one stuck open - its stuck open about 4 inches- that is not egress by any stretch of the imagination. They did send out a window guy as well. He assured us they would help, but that has been almost 2 months now, and we have heard nothing. Last week we wake up to a huge puddle in the living room - low and behold, yet ANOTHER leak in our "renovated and more expensive" apartment. They come out, discover that the micky-mouse fix that was in place before on the water heater had failed. They put the same "fix" on again and call it done. Guess what? Surprise, surprise, it failed again and yet again we wake up this morning to a leak in the same place. I am currently waiting on maintenance - for over 2 and a half hours. On top of all that, there are bugs - one huge roach landed on my mom's face in the middle of the night; the drawers have broken and come off tracks: my closet door did the same thing just the morning. Good Lord - does anyone know how to get THE HECK OUT of a contract like this? Seriously, this is turning out to be the most lipstick on a pig slum I have ever seen.

Wonderful homes! Well maintained and staff is always welcoming! Beautiful gated property! Make…read morethis your new home. You will love it.

Very nice staff and maintenance was always very timely with their response. Parking situation could…read morehave been better, but other than that overall it was a nice place to live.

wouldn't recommend moving here. Rent is constantly being raised while the quality of life is…read moredeclining. The appliances and everything in the apartments are cheaply made along with very thin walls. They also never clean the grassy areas. When walking my dog, I have to constantly avoid dead animals or poop in the grass. This place might've been worth it 5 years ago but definitely not now. Also they bring overpriced food trucks here every so often to justify the raise in rent.

Beautiful landscape and a great home! Excellent staff, so receptive and maintenance is fantastic!!…read moreI love this place!