Maintenance team is awesome. Their service and response is super quick. Really appreciate it!read more

I love the staff all the girls are amazing, very sweet and helpful…read more One of the girls exceptional kindness and patience really really made me want to make Oak View my home. Her name is Eliza. Her resilience and availability to those in need is absolutely remarkable. I would indeed encourage everyone to take their time and take a tour of the apartment complex. I love it. So clean and neat. The pool is always very clean and then maintenance never fails to do an amazing job at keeping the property very neat and presentable. Thank you Oak View staff, we really really appreciate all that you do

Nice, quiet, and neat community. The Property Manager, Jessica is super! She's very efficient,…read moreprofessional, and helpful!

Sierra Ridge apartments are so peaceful and quiet, not to mention a convenient shopping center…read moreacross the street. Jessica is great at communicating and staying up to date with guidelines and any maintenance repairs you may need. Ismael the maintenance man is awesome. Jessica also creates cute little activities around the apartment complex that are family friendly, you can definitely tell she loves what she does! Thank you Jessica for making our stay there easy and comfortable!

I absolutely enjoy staying here. It's quiet and peaceful and all the neighbors have been really…read morenice. It honestly feels like home. I love the fact that it's right next to a school. So it's more family oriented, but everyone stays to themselves and minds their business. Keeping a nice and quiet neighborhood. The best part of it all is the property manager, Anna is super helpful and caring. She handles business and has always been their to answer my questions and solve any issues I'm having in a timely matter. She's very reliable and I enjoy talking to her. I can't say that about other places I lived at. The apartments are older, but I love the addition of the fireplace and the windows in the kitchen, bringing in all that natural light. I honestly can see myself staying here until we get a house. Because in my opinion a house is the next best thing. You won't find another place like this in visiala. The area is nicer, yea. we stay on a busier street, but the fact that it's it gated is AMAZING. I feel safe here, and Anna makes this place feel like a neighborhood she involves the community. I like coffee and donuts. Raffles, I mean, it's been great, and I have only been here for a few months.

Neglectful. Property issues that are or should be safety code violations are going unfixed. The…read moremost recent is going on 7 months. The site manager speaks to you like you're dumb when you have an issue she hasn't taken care of and the management company representative is unreachable at all hours of the day on any given day. They play trickery with your lease after you sign it and add on other charges you have to sign off on on the day you are ready to move in. Don't move here. It's a headache.

Make sure you take video and photos when moving in and prior to moving out, if for any reason they…read moredecide to retaliate they will keep your deposit regardless if you leave the apartment spotless. They come off as nice but are very condescending. We left the apt. As we received. We requested a pre move out walk through to prevent future issues with our deposit and still they charged cleaning fees. Whilst Cynthia kampen and Maria Canizalez inspected the apt. my husband asked if everything was ok, they said yes the only thing that needed cleaning was the blinds in the living room (which I gone back and cleaned) They even crossed over the move out cleaning fee and handed it to my husband. The next day my husband and I drove to the office and returned the mail keys and fob cards, we even left the apt open with keys inside for final inspection. Cynthia stated everything was fine and that we'd be receiving the deposit in the mail. My husband ran over back to the apt. And returned the apt keys to her. She herself declined walking over to the apt for final inspection. I'm assuming it was bc she was by herself in the office that day and didn't want to do it by herself or they had intentions to keep that deposit from the get go. I called the office and spoke to Cynthia as to why they deducted from our deposit she said it was for cleaning even though they had already stated everything was ok. Then she continued saying she didn't do the pre move out inspection which she lied bc her and Maria had indeed inspected it. Lie#2 she stated they charged bc they had to sanitize the apartment? 285 dlrs ? Then said they had to take the plastic off inside of the fridge compartments?? Our lease contract said it had to be adequately cleaned unless it was beyond wear and tear then they'd deduct accordingly so I guess the chose the maximum fee? I took photos and video of everything, even behind appliances and in every drawer and still we were charged. I gone a step ahead and called Royalty cleaning and asked if they had photos of any damages . Adriana answered confused and mentioned they hadn't gone to the apt and that as soon as they walk up there they'd take photos to see if there was any deep cleaning needed. I asked if she could forward me the photos but never received anything back. They were questioned by royalty cleaning so Cynthia gone back and took photos herself after everything was supposedly cleaned and emailed them to me everything was the same as I left it (clean)Lie#3. No tenant should be charged for so called "sanitation" it's not a coincidence that others have complained for the same issue. At this point it's not so much the money wrongfully taken from us but the malicious intent. Also, lastly there are always random ppl who don't live there going into the swimming area and gym room.

I moved in December 2024. I really enjoy calm environment! Friendly staff. Beautiful atmosphere and…read moreapartment.

The apartments are well kept and management is always willing to help and answer any question. I…read morehad several questions going through the process of getting into an apartment and i cannot thank management enough for helping me. thank you - Claudia Hernandez

One star because of the way management treats their staff. I'm a former resident and all the time I…read morewould see Jaime from maintenance, YELLING at the staff, threatening to fire them & that he doesn't have a problem with it. You shouldn't be talking to your employees like that in front of residents and everyone in their apartments can hear. I don't know what's wrong with him if he tries to make himself seem big and scary or what but it's very unprofessional. And the main manager, Norma, doesn't seem to care that he's doing this. Besides all that, apartments look well maintained.

We lived there for about two years. The management when we moved was fine, no big issues. The big…read morecompany that bought them out was awful. We constantly had issues with their payment processing (we always paid our rent on time). Upon move out, they tried to charge us more than $1000 for "excessive damage". We reported them to the BBB with the photos THEY provided and had it dropped. They are still trying to collect. Awful.

Was a decent quiet place before renew took over. Since…read moretaking over they have 1. Raised rent costs 2. Inconvenienced renters for months over needless "upgrades" 3. Primary communication is through papers shoved into doors. 4. "Secure" gates are constantly malfunctioning and still read Parks Grove. 5. Intrude into homes on a excessively frequent basis. I would recommend renting elsewhere.

UPDATE: As if things can't be more shady; I just got billed for something weeks after I received…read morethe rest of my deposit back. This was very conveniently after this review was made. I got about 10% of my deposit back. I understood that was likely the case, via listening to other tenants as well as the other comments. They charged me around $115 for floor cleaning services and restoration. That was already taken out of my deposit. They had also already charged me for carpet cleaning with added fees. I thought to myself: alright, that's not okay-- but I don't want to deal with these people anymore so I'll let it be. Weeks later after receiving the little money back from my deposit, they send me a bill for $375. Apparently the original bill taken out of my deposit was just an estimate. Mind you, they sent me a very cookie cutter invoice with nothing other than "floor restoration"-- the total for everything being $350. They didn't deduct the $115 I already paid, then added on another $25 for carpet cleaning that I also already paid for. I just got out of surgery and literally cannot fight this nor did I want this going to collections, so I paid it. I had sent pictures of my last walk through of the apartment that looked EXTREMELY different than what the complex provided. I wish I was in a better position to fight it, but let this lesson of mine show you what every other person has been saying about this place. It's a nightmare.

I was lucky to find this place when looking for a new place to live. The staff have been great and…read moreare very friendly. They have always addressed any concerns I had quickly and have fixed any Maintenance requests very promptly. Eric with Maintenance and Gabi in the office are great Thank you Montecito team for making this community feel like a home!

Tenant turnover used to be the worst for me... like seriously stressful. Every time someone…read moremoved out I was bracing myself for months of vacancy, showings that went nowhere, applications that looked good but flopped, and then sometimes ending up with tenants that weren't even good. My old manager? meh... didn't really care, made me feel like I was losing money and it was all on me. Chambers kinda changed all that. Vacancies dont drag forever anymore, tenants actually pay on time, treat the place decent... sounds simple but after what I went thru before it felt amazing. Tenants seem way calmer too. Less drama, fewer complaints... stuff actually gets handled. Chambers takes care of the communication, maintenance, all that stuff without turning it into a headache. Tenants know who to call and stuff actually gets fixed lol. I also like that I'm not just left guessing anymore. New applicant? I know. Lease signed? I know. Something pops up? I hear about it before it's a bigger problem. I don't feel outta the loop like I did before. Honestly... I'm not stressing about who's living there or how long it'll sit empty. Things feel steady now. After years of chaos and headaches, this kinda stability is worth way more than I thought it would be. Thank you Chambers.!

Before Chambers Property Management, I honestly felt like I was on my own. I technically had a…read moreproperty manager, but actually getting help was another story. Questions would come up and I'd either get no response or something super vague days later. After a while, I just stopped asking and hoped nothing went wrong, which isn't exactly comforting when real money is involved. Once Chambers took over, that changed pretty quickly. Now when I have a question, I ask it and I get a real answer. Not days later. Not after following up multiple times. Just a normal, timely response like you would expect. It sounds basic, but it made a huge difference. What really stood out to me was how approachable they are. I've asked about lease stuff, tenant situations, random landlord questions, even things I probably should already know. I never felt rushed, brushed off, or made to feel dumb for asking. There were also times I reached out about things that weren't urgent at all or weren't technically their issue yet. They still helped me think it through and gave honest input. That was unexpected and genuinely appreciated. At this point, I don't feel like I'm guessing anymore. I don't feel stuck or unsure every time something small comes up, and that peace of mind alone is worth a lot. Thank you Chambers Property Management!

Jason has great customer service. He has been managing my properties for a few years and does a…read moregreat job and answered all the questions I had. Highly recommend!!!

My name is Bekah and I have had the pleasure of working side by side with Mill Creek Management for…read morethe last 8 years. Mill Creek is your go to property management company. I personally recommend them to anyone looking for a property management company. I work alongside the maintenance department. Both John and Vincenta are professional and well organized. It's a pleasure to work with them. Dirtbusters

Im now going on 8yrs...and I STILL love it here. Carrie, the Manager is fantastic. She's always…read moreorganizing events (Christmas gift wrapping, decorating contests throughout the year, appreciation days, etc). We still have an awesome pool, gym, courtyard and play area. There are garages available to rent, and we are always gated.

0 Stars. was apartment hunting and called to see if any units were available for my preferred move…read morein date. first bit** laughed at me on the call so i asked for the manager, i told her im looking for any unit available for august 1st but she had a power trip because idgaf on how many bedrooms just needed it for august 1st. so she told me there's nothing available for me. if you don't like ur job get a new one!! old a*s b*tche*. very unwelcoming. don't waste your time on this place especially if all the reviews are saying the same thing that the customer service here is trash.