Initially, my experience with this company was very positive. The technicians were scheduled to…read moreclean the air ducts and dryer vent (my dryer was not drying well so I thought this might help). They arrived on time, were professional, and cleaned up after themselves. At the time, I felt confident that the service had been done thoroughly. However, the dryer vent cleaning did not help so a few weeks later I called a dryer repair service who confirmed my dryer was working effectively and suggested disconnecting the dryer vent ducts to check for an obstruction. When we did, a significant amount of lint was removed--far more than should have been present after a professional cleaning. This was extremely concerning, not only because the service was expensive and clearly not completed to a quality standard, but also because we were unknowingly put at increased risk for a house fire while believing the vents had been fully cleaned. I emailed photos to the company. Their response was that they would need to come back out and redo the service - that we could easily 'stage' a photo like this. I declined, as my husband had already cleaned and replaced the ducts, leaving nothing for them to redo. Despite this, they refused to offer a refund, partial refund, or credit. Additionally, the woman I spoke with was very rude, repeatedly interrupting me, raising her voice, and not allowing me to explain the situation. She seemed more annoyed with me than concerned about the situation. What makes this even more troubling is that during the initial visit, the company recommended additional treatments for 'possible' mold based on their findings. Given what we later discovered, I no longer trust their assessment or their work and will now need to pay for a second opinion. This entire situation was unnecessary, stressful, and costly. While I am disappointed about the lack of refund, my greater concern is for other clients--especially elderly individuals or single parents--who place their trust in this company and may not have the ability to verify the work themselves or afford to pay someone else to correct it. As much as I would love to be able to recommend this company, based on my experience, I cannot recommend them. Update: While I very much appreciate the quick response to my review from the business owner, unfortunately, much of the information in the response was inaccurate as it relates to my conversation with his staff. A follow up call from the owner to dig a bit deeper into the concern would have gone a long way in restoring trust in the company and moving things in a positive direction. That did not happen.

everything is ok.. except the dryer.. i went to do wash and then dry and i opened up the screen…read morewhere the lint accumulates and it was full and not cleaned out.. i was super surprised .. i guess they dont do that hole?????? weird??? other than that everything was good.

Spent an hour or so fixing one of my a/c, heating units. Said it should function perfectly. An…read morehour after he left, the unit stopped working. I contacted him and we set up a appointment for two weeks later. He never showed up. When I finally reached him by phone, he said that he forgot about it and that I should call during the week to set up another appointment. I called three times, left three voicemails. He never responded.

After Installing the unit, Fixing the problem took long time. Hoping should work now.read more

Quick response to refrigerator not working, diagnosed and fridge back to working. Highly recommend!!read more

Anthony is the greatest!! He responds quickly to our calls - tells us when we can expect him & he…read moreshows up. He looks at the problem we have, gets whatever part may be needed and fixes it! He's a great young man. I wish every service person could be an "Anthony"! He's professional, well spoken and his estimate & price are good. He's our guy for life!

Needed a new HVAC system. Found Freedom Air on yelp and requested an estimate. So glad my husband…read moreand I decided to move forward with them. Reasonably priced, on time, professional & respectful of our home. Highly recommend Jordan and his install team!!

Unless you live close to Forked River and not on LBI, forget this company. When you call they set…read moreyou up and say they say they're sending a tech out right away for emergency service. Then the tech calls and says it's too far, see you in the morning. Late afternoon next day, no show. Do not call these guys if you need service right away.

I am posting this for my mom in Lanoka Harbor. I have to say that Dan went above and beyond. The…read morework done and as flawless. The crew was professional and polite. Everything was explained and done to perfection. Thank you K Zeller

Great Service! Rick and John came to inspect my chimney in Seaside Park, they were professional,…read morepolite, clean and very knowledgeable. The complete inspection report was emailed the next day. I would highly recommend them.

I had a problem with my AC not working. I decided to call a local business and Kettles was the…read moreclosest to me. They came the same day and were able to repair my older model AC unit with little cost to me. I'm happy they didn't suggest a whole new system, which was amazing. I will definitely call them again when I need something. I love to support local businesses and this one is top notch and didn't take advantage of me. Thank you!

From the owner: Whether you're at home or on the job, comfort is important, and no system contributes to your…read morecomfort more than your heating and air conditioning system. Guarantee your comfort year-round with a reliable HVAC system and services from Kettle's Heating & Air Conditioning. For over 25 years, we've been the go-to company for residents and business owners in Bayville, Ocean gate, Pine beach NJ and the entire Ocean County area.

Heat wave on LBI and a/c went down with 4 children overheated and renters coming in 3 days…read more Reached him first try; he was personable, straightforward and added me on to his schedule for an emergency call at 7p same day. Problem fixed and very happy with the experience. I would absolutely call him again and would highly recommend!!

From the owner: Heating & Air conditioning Sales, Service & Installations. Residential, Commercial & Industrial…read more residential, commercial, industrial, boilers, hot water heaters, gas furnaces, central air conditioners, humidifies, air cleaners, gas heating, oil heating, radiant heating, duct fabrication, duct installations, flu pipes, gas pipe, hot water pipe repairs, steam heat, water leaks, furnace inspections, maintenance, thermostats, compressors, fan motors, chillers, chiller piping, chiller towers, custom duct fabrication