I had a good experience at White Spruce dental. I had my teeth cleaned and I was very satisfied. I…read morehighly recommend them.

My son has been a patient at this dental office for quite some time, and we've usually had positive…read moreexperiences, especially with his regular dental hygienist. However, today's visit was extremely disappointing. My son has special needs, and consistency and familiarity are very important for his comfort and cooperation during appointments. Despite this, he was assigned a different hygienist without any prior notice or consideration for his needs. On top of that, we were made to wait while another patient who arrived after us was taken ahead of him. There was no explanation, acknowledgment, or apology at the time. When I brought my concerns to the front desk, the only response I received was, "we dropped the ball," which felt dismissive and did not address the situation in a meaningful way. This entire experience showed a lack of communication, sensitivity, and respect for my son's needs. I truly hope this office takes feedback like this seriously and makes improvements, especially when it comes to accommodating patients with special needs. Because of this review I wrote on Google I was called and told me my husband and 4 children can't be seen at this office anymore because I blasted them to the world.

The staff is wonderful, the space is clean, service is prompt, but Dr. Quagliata has not been easy…read moreto work with. I've been heading here for restorative work as my teeth were very damaged. Every receptionist and hygienist I've met has been nothing but kind and supportive. The space itself is bright, clean, and professional, and I've been able to get appointments very quickly when I need them, despite their sometimes frustratingly inconsistent hours. Unfortunately, I feel like I had to fight to get my concerns resolved and addressed. I was having tooth pain/sensitivity that was getting worse even after the restorative work started. At every appointment I asked if I should expect the pain to decrease or go away, and got brushed off by Dr. Quagliata with a "yes, it will, and if it doesn't call us and schedule another appointment." When the pain worsened the cycle just repeated. After months of appointments I'm still experiencing pain and there doesn't seem to be a plan in place going forward to treat it. I feel like she isn't really paying attention to me as a patient, just doing the required amount of work and moving on. If I was just going here for normal biannual cleanings, I'd be perfectly happy. Cleanings have been smooth, easy experiences. Again, the staff have been so receptive and polite every time I go there. Sadly the fact that I regularly feel dismissed when I bring up my concerns is making me consider switching to a different dentist.

I went to Smylique Dentistry because I trusted the business's reputation. Unfortunately, I left…read morefeeling undervalued and misunderstood. My experience left me highly skeptical that their priorities might lie more with procedures (and profits) than with true patient care. Specifically, Dr. Quagliata recommended an extensive treatment plan--numerous crowns and extractions--without a clear explanation of why they were necessary. Thankfully, I sought a second opinion elsewhere. The dentist I saw afterward took X-rays and determined that I had only two small cavities that could be treated with simple fillings--not the eight crowns (and extractions!) suggested at Smylique. If you're considering Smylique, please proceed with caution and strongly consider getting a second opinion before committing to major dental work. Your smile--and your wallet--may thank you.

I had a horrible experience with Brightion dental, over charging, changing bills and fraudulent…read morecharges to medicaid. The secretaries are rude and mean. They do not know what they are doing or it's a game and they are not aware of what insurances they take or not. They lie to you. They play games with you to seek money for services they did not do. I had to report then to the AG of NYS.

General adult all service facility in Rochester near MCC very nice facility with excellent staff.read more

Have been a patient here for almost 20 years I think, place is easy in and out off Westfall and…read moreClinton. Staff are really nice, Christine and Mary Jo have been there for years and super nice. Usually go twice a year for my cleanings, but had a procedure done recently with the new dentist, that despite my nerves, went off without a hitch. Thanks for the excellent care I receive every time I go in.

Family members and I have been going to him for years and have been satisfied with Randy Raetz…read moreDDS's care, the care of his dental hygienists and dental assistants, and the assistance of his office staff.

From my experience of veneer consultation- The dentist was patronizing and judgmental, and refused…read moreto perform the service. I will not disclose the name, as I only wish to draw attention to the issue and not slander a professional. This happened several years ago and I am still bothered by it. When I reached out via email to share my experience and how it affected me, I was gaslit and ignored. I'm sure they treat many patients very well. I was not one of them.

I've been going to Elmwood Dental for over 15 years. I've seen a lot of changes in staff during…read morethat time. But one thing I can always count on is that they will see me promptly, and take good care of my teeth. During my last visit, I pointed out a small chip in a tooth. Dr. Comfort immediately smoothed it out and didn't charge me for it! Nice people behind the desk, excellent hygienists, and well trained, competent dentists. Highly recommend.

Dr. Jennifer Kopacz at Nicosia Dental, is one of the best dentists in Rochester, hands down. I…read morehave referred many friends and family to Dr. Jen, because of her passion for helping people, her experience as a dental professional, the trust and friendship that she offers in addition to her service and because she is a fantastic mother, wife and friend. I was referred to Dr. Jen at a time when my previous dentist all but turned me away during an emergency situation with my jaw and teeth. After a 9 week period of having my jaw wired shut due to an injury, Dr. Jen went out of her way to schedule an appointment for me and took more than 90 minutes of HER OWN time to listen to my situation. After thorough cleaning and full exam, Dr. Jen sat down with me and mapped out a solution that she confidently felt would help me avoid having to go back to an oral surgeon to correct the residual damage to my jaw. She referred to me to one of the best Endodontists in Rochester, Dr. Harry Singh and Orthodontists Terry Giangreco (Get It Straight) who collaborated in the plan to fix my teeth and my jaw. Without the genuine concern and sincere care of Dr. Jen Kopacz, I would not have made the amazing recovery and live the life that I enjoy today.

Dr. Nicosia has been my dentist for more than 30 years. I have referred friends and family to him…read moreand he provided thoughtful dental care for my mother when she suffered from dementia. Through the years, he and all of his staff, dental care and office personnel, have been great. Patricia R.

The ambience is relaxing, the people are nice, and it's always a pleasant experience here! Even…read morewhen I lived in New York City, I kept my dental appointments scheduled with Dr. Ruchlin during my holiday returns to Rochester because there was no way I would be able to find anywhere else nearly as good!

Unethical practice that creates problems in order to perform cavity fills, root canals and…read morerevisions. If you go here be prepared to have a cavity or issue at every single visit. Terrible!

I broke a tooth and was in desperate need of a new dentist, my mom recommended Dr C at celestial…read moredental. I have always had severe anxiety going to the dentist. But I was in pain. I called and they got me in fast to examine me. Dr C was so professional and kind in our first meeting, he and his team our compassion it and never made me feel embarrassed about me teeth. He truly is exactly where he belongs. Rosanna the receptionist has become such a pleasure to talk with, always pleasant and full of energy. She works with you for the best available appointments. Kay the treatment coordinator works with you for payment options and is super helpful and very supportive. Check into the star membership, great dental care at an affordable price. Marissa is my hygienist and the most amazing individual there. She is so patient and caring towards me from day one. Even when I'm there for a procedure that does not require her she makes sure to stop in and check on me.., that's above and beyond. The entire office is astronomy themed, more like a cool science museum than a dental office. Even the bathroom looks like you're on the moon. Sitting in the chair is relaxing, they give you a blanket during dental procedures. There's a screen showing astronomy information and trivia as well as pictures of the staff. I'm so lucky to be a patient here, Dr C and the staff are so talented at not just the dental procedures but just as important the human aspect.

Usually, I'll run to yelp to reviewed an establishment reviews before booking. However, I just…read morecalled and the first person I spoke to exceeded with the verbal exchange. I was told they would give me a call back because I didn't have an appointment and it was a busy day. The call was returned in a timley manner and it was not the same person who I spoke to earlier. However, she picked up just like if I was speaking to her from the beginning. I went in that day for the consultation. DR. V examined my teeth, explained the issues and gave me the best options (Very Professional). He then handed me over to two lovely young ladies, both with the gentlest touch and tones. They photographed, checked my gums and each individual teeth was measured and logged. I have a condition called Bell's Palsy and even with all that action in my mouth I was extremely comfortable. The following day I had to get some medication. However due to the business and the Thanksgiving holiday I believe it was forgotten.I went back the following day to collect it and was told by the pharmacist they have nothing for me. I called the office and spoke to another lady who not only apologized repeatedly. She assisted me even staying on the line till the prescription was sent. Honestly, everyone I spoken to or came in contact with was so respectfully and genuine. They made me feel comfortable and was very communicative throughout the entire process. The office was clean and space themed. I recommend this place, the service here is top tier and they are extremely good at what they do. %EXCEPTIONAL