Dr Frank is awesome, but if you need a refill on medications, Goodluck with the office answering the phone.

Great experience with Dr. Aramis and the entire staff. Everyone is very welcoming and attentive always, Dr. Aramis takes his time to build rapport and listen to concerns. Mario from the front has some of the best customer service I've ever seen in a medical office and Laura from the nursing staff just always seems happy to be there! Great primary care location! read more

Horrible unprofessional staff and Doctors. After my surgery i needed attention I would call for appointments or to talk to my nurse they would say they call me back and never would i hear from them. Never saw the Doctor. These people do NOT CARE FOR THEIR PATIENT. TRUST ME DO NOT WASTE YOUR TIME. Terrible servicio NO lo recomiendo. Nada professional. My son needed an FMLA to support his time off to take care of me and they never got to it so he lost his job because of their negligence. read more

Unprofessional, unethical, Irresponsible and disorganized. If know how to count do not count on them as your health care provider. Keep off, run away...! Find someone else... Your health matters, but they don't seem to care other than squeeze your insurance or your money... period! read more

WORST "medical practice" ever. Super unorganized, zero communication for appointments or follow-ups, and if you try reaching them by phone be prepared to wait over 30mins on hold. read more

This was my first time at VIP. I was scheduled for a physical for school. I would say VIP's greatest strengths were: cleanliness, appearance, the fact that all the employees spoke fluent English which seems to be rare these days, and pricing. For someone without insurance, I left paying less that $100 for a physical and a vaccination. To my surprise, they even had free wifi. Dr.Yanez, the lead doctor, is truly a people person. Very down to earth and funny. Made me feel welcome. Areas for improvement: The only thing I could find was their scheduling. I did wait quite a while having an appt., but this is an easy fix I think that staff could work on. read more

VIP Family Practice - Family Practice Near Me - Kissimmee, Florida

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Gran lugar, muchas gracias por el servicio.

Definitivamente un lugar donde encontrar todo lo que se necesita para la salud.

I wouldn't even give them 1 star the worst practice I've seen ever. I was scheduled a phone appt not even a regular visit just over the phone at 10:00 AM it is currently 1:19 PM and I still have not gotten a call back I keep calling every hour and all they have to say is we are running behind I'm like 2 hours behind all the assistant said was yea we are busy. DO NOT WASTE YOUR TIME HERE. You're better off going to Orlando or even Clermont read more

Worst place to go,the first appointment was good,I said that was good cause I had my lab done the first appointment but the second appointment I was supposed to be there at 3:30 but sadly the doctor received me two hours later and when I expressed him my inconvenience he told me to not be worry about it cause some patients wait longer than that.The have personal working there which Makes you feel uncomfortable and I need to go back there in three months but I won't go back. read more

I had an insurance change and was randomly assigned this place as my pcp. I arrived 30 min early to do new patient paperwork and the waiting room was PACKED. The front desk was completely overwhelmed and undertrained. On the sign in sheet, there were a lot of us with the same "appointment time" which would explain why the waiting area was packed and nobody was being called back. I even had to ask if there even was any new patient forms because it was so disorganized and I hadn't been given any forms. After two hours I was finally called back. The doctor was rude, dismissive, sexist, and has a terrible attitude. He is also incapable of prescribing medication refills (that I have been on for years) and doing a wellness exam, so he had me make an appointment to come back (so he can bill my insurance twice!). When I mentioned I had waited HOURS and was here to get my medication refilled as that was my priority, he got extremely nasty with me, raised his voice and told me that overbooking appointments and the extensive subsequent HOURS of waiting in his own practice were not his problems. He then continued to infantilize me and literally called me a baby due to my age. I cannot recommend enough AGAINST this practice, especially if you have a long term medical condition that requires medications and upkeep, or if you're a woman. read more

I made a appointment for a immigration physical for my wife , she handed her immunization card written in Spanish , the Dr actually studied in Dom. Rep... They called after the 1st visit and informed us that a 2nd urine sample was needed as my wife " did not fill the jar " which was a lie .... She gave a 2nd sample , they informed us that the results would be in a couple of days , my wife called and was informed that Arianna the person that could answer her questions only works on Saturdays .. we called for 3 weeks and we got the runaround , in that time I got a bill from the lab for 200.00 ..never was informed of a separate bill ! ....my wife went to the VIP (on a SAT.) After going over all the paperwork was informed that Monday her documents would be ready, driving home was called and told that some vaccines we're missing ... My wife had to point out the name and page on her immunization card of the vaccine in question ... Being that the Dr. Is Spanish and studied in Dominican Republic and the documents are from the country you would think he would know the name for it !! They informed us everything was ok and documents would be ready blah blah blah .... Got a call 3 days later stating the same issue with the same vaccine !!! My wife pointed it out again ! It's going on a month and no documents !!! I decided to to call them , the receptionist cut me off and told me to call on Saturday and in mid sentence she hung up . ...called again and spoke to Anderson he offered a apology afterwards I demand a refund which was mailed to me . Between the lazy,rude , unprofessional Doctor. Ghetto ratchet receptionist why go here when there's plenty of clinics that perform the physical , without the headaches read more

I'm only giving one star because the lady that took out blood was skilled. I came to get a physical exam for immigration and waited 2 hours!!! When I finally went to the window and asked them about it they couldn't even find me in the system. I was in and out of there in 10 minutes after that. Their printer wasn't working so the lady asked if she could take a picture of my ID since they couldn't make a copy of it. Then I come back a week later to get my results. I waited another hour!!! Just to go in and sign and have her seal the packets. I missed an important appointment that I had after that. And she still had the pictures of my stuff in her phone (She showed them to me because I was trying to verify some information and couldn't find my stuff in my purse). I paid $394 for this. Find another place. These people are a mess. read more

Dr.Yanez, is truly a people person. Very down to earth and funny. Staff is great.

I love this place. The staff is so nice and the doctor actually cares about his patients and goes out of his way to help you. I would definitely recommend this clinic to anyone I know!! read more