Manager kicked myself and my SERVICE DOG out against federal laws…read more I would love to talk to someone above him. But he refuses to give that information out too. Really considering calling the BBB. Will definitely be spreading the word that he has a problem with people with disabilities using their SERVICE ANIMALS. Will take my hard earned money elsewhere. No problem. It's a shame.... I actually did like going there. Don't know why after being able to take my dog in there multiple times before today was a problem. Zero stars. Do better when you have people with disabilities coming in your business. You don't know what they live with.

From the owner: We have a huge supply of tobacco, vapes and gifts. We are an all in one shop with the best customer…read moreservice around.

I've been going to story cannabis for a few months now and haven't had any problems before, but…read moretoday I bought three pre rolls and one one was already empty so so one in the back took the product from its packaging and put it back in stock and they sold it. They obviously didn't know but when I went back in to see if it would be replaced they said they can't just give weed away and I even offered to buy a new one half off and they still refused and they told me I would need to contact the distributor, so I had to buy a brand new pre roll right there full price. I did contact the distributor and they obviously didn't respond so in the end story didnt try to help me at all they let there employee or who ever steal from there stock and they let me a veteran pay for it. nice staff doe

I have absolutely no problem with the folks that work at this dispensary. They have always been…read morenice and very helpful. The company itself, however, is not one I place any trust in. Their website claims to have a Loyalty program that will offer you points for purchases which you can then trade toward the purchase of accessories. But, in my case, though I have made several purchases there and have confirmed a few times with them that I am a member my points total shows 0 points when I access the program. And all of my receipts show 0 points awarded for my purchases. They also claim that if you join Loyalty you will receive heads-up announcements of store specials. I have received not a single announcement, not a single email or communication. When I mentioned this at the dispensary I have been told that it works for some folks and not for others. And they have no explanation or remedy for the issue. I consider this BAD customer service, if not outright deception. So despite my otherwise excellent experiences with the people that work there I withdraw my support for this dispensary. If they are unwilling to be upfront with their customers, they don't deserve the business.

Amazing customer service from great people! Their liquid is 100% American Made and includes over 60…read moreflavor selections. I absolutely love the new Nanna Puddin flavor!Equipment prices are the lowest I've seen in any other shop by far. These guys will be around for a long time. I will never go anywhere else!

From the owner: After USA-Vapor closed its doors, the previous owner's daughter, Christian & her husband, Austin…read moredecided to open their own vape shop to continue bringing you the same exact 100% American Made e-liquid you know & love - even at a better price!

I have never really tried CBD or vaping in general but heard very good things and wanted to give it…read morea shot. My partnerlives down the road and we decided to stop in one day. I'm not going to lie when I said I had very low expectations of this place, I am a bit of a prude or judgmental jerk because I think of smoke shops as quick places to jack up prices and make profit and don't really care. That is the absolute opposite of this business. their prices are cheap, as in like the cheapest I could even find on the internet. Barely a markup despite being a brick-and-mortar store. The customer service was excellent from the woman helping us. she was wearing a mask, as was the owner who I met later, and they made sure every customer that came in wore a mask as well. But unfortunately I only owned the vaporizer pen for about twelve hours before it stopped working on me. Or maybe the pain stopped working maybe the cartridge stopped working I don't know I bought them both there though. I went back in three days later without a receipt, but with a proven credit card statement. the owner just straight replace both, we couldn't figure out which was broken or why and he didn't care, he only cared about getting me what I had actually paid for. I'm still amazed by it, but on a day when I got some bad customer service elsewhere I was really happy to have received great customer service from a local shop. Support them!

Great service, great selection, great prices & very professional & acknowledge staff. There goal…read morewas to help me more than make a sale. Very recommended place & will definitely be my favorite shop.

Went here to buy some flower, the lady behind the counter pretended she didn't know what we were…read moretalking about. We bought it here before, now there's an issue? Anyways all good we won't be back. Have a nice day! Yeah that's what we bought owner, stop playing games, My disabled wife came in to patronize your "store" and you brought out something from the back for her to smell. We know it's THCa flower, stop gaslighting. We bought some a few times then she comes in after work and your lady pretends she don't know what she's talking about. You don't deserve the 5 star rating either. Before this trip she had no issues but after your reply on google I had to speak up. What's wrong with you?

From the owner: our customer be able to try the products before they purchases , we offer good and legit products…read moreour prices best in all Ohio