My husband and I were relocating from NY to Orlando and building a house. We knew that we did not…read morewant to use the builder's window-treatment offering, but we were baffled at the array of choices in the area. After doing a lot of online research, I reached out to several vendors. Doug and Maria got back to us right away. They provided us with clear, concise information and options with realistic prices. They even traveled to the model home that we selected to give us more true estimates and advice based on a home similar to ours that was already built. It was really reassuring to work with them from so far away and to know that we were being taken care of by perfectionists and professionals. We are thrilled with our plantation shutters and motorized blinds. They look great, they function well and we now have beautiful privacy in our new home. THANKS DOUG AND MARIA :-)

I am giving 5 stars even though I never received services from Blinds by Design. I contacted them…read morethrough Yelp, got prompt response. They did not serve my area, but made valuable suggestions. I followed their advice and was very happy with end result. I appreciate their honest and open communication, recommend.

My name is Blanca B, we got illusion shades wood look, from the moment we step to the store until…read moretoday everything went fast and perfectional. I'm in love with my blind, my house look so modern and clean. thank you Jose, Yari, Gilberto y Angel Ortiz.

We purchased blinds for our whole home in May 2019. We loved the purchasing experience, the owner…read more(Jose), the installers, and to this day we still love our blinds. We have recommended the company to several friends, but we are not longer able to do so. Communication is a BIG problem with this company. Our vertical blinds broke, and we finally got the issue resolved after 4 months. The company did not have the part, and stated they couldn't fix them. We asked for other options, thinking we could potentially buy a new set. After going back and forth with several employees, we were basically told they couldn't do anything for us since they didn't have the part. We asked if we could speak to someone in person, thinking something was getting misconstrued over email communication, and they stopped responding to us. Finally, I wrote some bad reviews online and that got their attention. The owner (who we were so happy was involved after having a good experience working with him) got in touch with us. He reiterated they didn't have the part, but that he might be able to get it. After a few weeks, we sent a follow up email, and shortly after that we were told to bring the track in. I truly hoped all would be resolved and I could amend my poor review. Unfortunately, when my husband came to pick up the track, he was not treated kindly. The owner was clearly very angry with us for writing the bad review. He doesn't seem to understand how we were told many different things by many different people in his company, and that we were just trying to get a straight answer our blinds fixed... even if that meant we just needed to buy different ones. He said that they didn't have the part needed, but he found a way to get them fixed (which we are SO appreciative of). He said it would be $45 since it was out of the one year warranty. (We were never told this at any point before, which would have been appreciated.) My husband asked for a printed invoice/bill of sale, and was continued to be treated rudely. It seems as if the owner thinks we just kept asking and asking when they told us they couldn't do anything, but this wasn't the case. Again, communication is a BIG problem within this company, and he doesn't seem to understand that we weren't always getting responses to our inquiries or were being told conflicting information. (And again, we had previously asked in an email - if there's nothing to be done, what are our options as for getting new blinds? We were just asking them to provide us another opportunity to purchase blinds from them, and were ignored.) Over the course of the interaction, we were told so many times how much they did not appreciate my review (which as the only thing that got their attention). It's clear they cared more about our bad review than how they actually want to do business. All in all, we loved this company so much - until we had an issue getting something fixed. If you go with this company, you will love your product, I'm sure of that, but you may have a problem if you buy a product from them that (like ours) later gets discontinued.

I had Tenesia of Gotcha Covered come to my house to give us an estimate for blinds of my entire…read morehouse. She was extremely professional and friendly. She gave a good price and was extremely flexible with her schedule because we were unsure of the exact date our window replacement would be complete. During installation, both her and her installer were friendly, professional, and efficient. They made sure to keep my areas clean and removed all of the old blinds and cleaned up after themselves. There was a slight mistake from the factory, but Tenesia was quick to get it fixed, communicated well with me and worked around our crazy schedule to correct the situation so we had our blinds in, as beautiful as we dreamed they would be. We are extremely happy with the way they came out. We love the color and the pattern of them, we love that they open in the middle instead of by the side, and that they have no string attached at the side that my cat can get tangled in (like my old ones did). I would suggest Tenesia to anyone and everyone I know that needs new blinds. Top notch service and product from beginning to end. Thank you.

Came out weeks ago for an evaluation. Promised an estimate within a couple of days. NO ESTIMATE…read more Has not responded and ignored several emails and phone messages. VERY UNPROFESSIONAL AND NOT RELIABLE.

Came home from work to Find my beautiful window plantation…read moreshutters all in. They are magnificent. I had to run to my neighbors to have see how beautiful My house looks. I'm so very happy. I will now order drapes from this awesome company for living room Slider tha

I was excited to talk to them when I found out that several of my neighbors used them for their…read moreblinds. But the designer asked for a $145 design fee up front which I thought was odd. What if they didn't have any debris available that would work for my project? I'm then out the design fee. I went with a different local company that didn't charge me before even meeting me!

Hector, the owner of this business is just fantastic. He goes above and beyond to make sure…read moreeverything is just right. He is very professional in everything he does. I highly recommend this business.

Hector was a service and quality orientated individual. He helped us pick the right solution, was…read morean exceptional communicator and did a fantastic job installing the blinds. While the solution we installed is expensive - the value and quality are worth it. Call Hector to help you implement the right solution for you.

Called Budget Blinds on a referral from neighbors. Once contacted Devin the salesman measured and…read moreoffered us options. We settled on a power semi-darkening shade for our sliding glass doors. A few weeks later Denise called and an appointment was made for install. Fitz was in contact about an hour out letting us know of his arrival. He got right to work, removing the old blind and installing the new one. Cleaned up after himself just after showing us how it worked. Extremely professional. We are very satisfied customers. Thanks again Christopher and Andrea M.

Budget Blinds is excellent From the salesman Thomas to the…read moreInstallation ,Tyler and Mike who did a fabulous job. They were fast .efficient ,quiet and clean . Big shout out to Pam Shaw who is Amazing ! Thank You !

Great experience from the designing to the installation. Kevin and team were diligent in their…read moreinstallation showing the pride they take in their product. Would definitely recommend.

I would like to thank Kerry Wilson and Margaret for their friendly service and help when I was at…read morethere shop US Verticals in Kissimmee Michigan ave. They are surely what customer service is all about. I highly recommend this shop US VERTICALS in Kissimmee on Michigan ave. Thanks again for your friendly help.