NEW I bought 2 Netgear MR5500 M6 Wilreless hotspots. 1 was…read morebought in store on Dec 28.2023 the other had to be ordered. I paid for the first in cash. The second was billed to my account which I paid off as soon as it was added. I have since left AT&T because of rates. I have tried to get both units unlocked. The second unit was unlocked immediately without a problem as there was a record of the sale with the IMEI number. The first unit has no record of the sale except on my creditr card account. I have tried to have it unlocked several times and went ot the store and was told there is no reason it can't be unlocked... LIARS. AT&T will not unlock it without the IMEI number on the receipt. IT was sold as an accessory purchase and now I have a $450+/- worthless POS. Do NOT trust this store with your high dollar purchase as you will be screwed in the future if you ever need to unlock your device to use it on another network

Is there a Zero star rating?? Stopped here this morning, waited FOREVER, while salesmen…read morechatted/flirted with other patrons. Watched them take care of TWO customers that arrived after me and then they were not at ALL helpful to me. Left there and drove to the Longwood AT&T store and was treated with respect and kindness.

Excellent service and thoughtful consultation. They really listen to your questions and help you to…read morefind answers.

I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order…read more He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!

We switched from another carrier to T Mobile with the help of Angelina at the Thorndale store…read more Professional, courteous and willing to help. She goes the extra mile. I highly recommend

This is my first visit to this Tmobile location, and I am impressed with the service provided at…read morethis location. They are located in the strip mall and next to great clips, kohls, giant etc. There is plenty of parking in the lot. I stopped here 2 times to get my phone services addressed. The first visit was to get the lines activated, and Lucas assisted and was able to give clear instructions and then able to get other items sorted away, too. My second visit was to get the esim issue resolved, and the tmobile tech service sent me again. Angie was able to get this done. Third visit with Joseph, we had some hiccups, but he was able to figure it out. No matter who attends, your needs are always met. The team here is very knowledgeable in what they do and worth the visit rather than waiting on the customer service line for hours.

Terrible service I went there asking about the phones they were selling. It was an older fat guy…read morewith somewhat grey hair who was working their he knew nothing about the phones or specs or anything. Do not go to this radio shack especially when that guy is working,

Beware, the employees in this store do not give their customers warranty information on the…read moreaccessories they sell. They charged us $50 each for screen protectors when we bought our phones. They put the protectors on for us and didn't say anything about a warranty or registering for a warranty. They kept the packing materials so we had no idea there was a lifetime warranty. Several months later we both needed new screens. When the store opened after being closed for Covid they happily sold us two more screen protectors and charged another $100 on our account. They were not allowed to put them on so I did it at home. One of the covers was damaged when I put it on. I went back a week later and told them about the new screen being damaged. They gave me a number to call for a replacement. When I called it was the warranty department for the makers of the screen covers. Only then did I find out they charged me again for an item they know was under warranty. The store refused to do the right thing which was to credit my account. When I asked them if their employees are told not tell about warranty information they asked me to leave the store! Will not set foot into another Verizon store. Not when they knowingly steal from their customers and then try to justify it.

We need to get a line & find a price plan at this store. Lucas was very helpful & knowledgeable &…read morefound everything we wanted! He is patient, polite & really helpful. Marcus is also helpful. This store is pleasant & the display is nicely done. It was a good experience.

From the owner: Discover the smarter way to get all of the high-end devices you want and the network you need, for…read moreless.

I recently needed a new laptop and found Byte Me Computers and Jason through a search. He actually…read morehad computers in his office and I chose a HP At a good price. This was on a Monday and he had it back to me on Thursday with everything transferred. He will be my go-to guy for computer help. He is very personable and easy to work with, has good hours, local and follows up to be sure all is well. C Hamlin

I was frantic when I stupidly clicked on something and instantly malware appeared on my laptop. It…read moretook over my whole screen so I couldn't access anything! I shut it down but was so worried that my personal info was in jeopardy. I called Byte Me and Steve got back to me quickly. He was able to calmly walk me through fixing the problem and reassured me that all was OK since I did not actually call the # attached to the malware. I can't thank him enough. I truly would have lost sleep over this. Steve is the MAN!!!!

Had looked online for a repair business, called several but no good results. Called them all and…read morethey were not very helpful. Then I called INpersonPC for what I thought was a fried hard drive. Maurice answered the phone after 2 rings. He walked me through a few steps and it was fixed. Amazing! Great service, great people and quick on their feet. Thank You Maurice! Tony, in West Chester

INpersonPC is amazing and Maurice really knows his stuff. He is extremely knowledgeable with just…read moreabout every computer problem one might have. He was prompt in response to my call, I had a computer virus and could not get my computer to work he was able to fix my problem and had my computer running like new and on other occasion my printer would not print anything from my computer he was able to fix it in no time over the phone. His service call is well worth the price with any computer problem or just a tune up for your computer. Thank you, for your prompt and professional service. Alan Conkling

I went because I thought my phone had been hacked. I took in my phone, tablet and laptop. I…read moreexplained what happened and the gentleman (wish I had gotten his name) was super nice, he took his time, checked all my devices and showed me what he was doing. He showed me I was NOT hacked and did not charge me! I've been there a few times and I always walk away very satisfied. I highly recommend this store!

Came in for a charging port cleaning. The guy sold me on some crazy ultrasonic cleaner thing they…read morehave, said it would be 15 minutes. He came back in three and said there was just a big piece of lint in there. Don't worry about it. Have a good day.