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    Virgina Harp Center

    5.0 (1 review)
    Closed 10:00 am - 3:00 pm

    Services - Virgina Harp Center

    Musical instruments and teachers

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    9 years ago

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    Guitar Center

    Guitar Center

    3.4
    (49 reviews)
    2.8 mi
    $$$

    Maureen is amazing! I went in to buy a used amp that sold minutes before I got there and she…read moreimmediately offered to help find new options and took great care of me. She was there every step of the way to make sure I had a great experience and to get what I wanted at the best deal she could offer. Working with her was a great experience and I look forward to the opportunity to work with her again!

    I understand that buying used gear comes with some level of risk. That's part of the deal. What's…read morenot part of the deal is being misled or served by someone who doesn't know what they're doing. I purchased a MiM Jazz Bass that appeared nearly new -- it still had the factory stickers on it. It played well, sounded good, and everything seemed fine. Before completing the purchase, I went to the in-store luthier and specifically asked him to give the truss rod a small turn just to confirm that it moved and functioned properly. He appeared to do so and even made a couple minor setup adjustments. Two months later, while restringing the bass, I noticed a bit of neck relief and went to check the truss rod myself. The nut is completely stripped. Not slightly worn. Not "a little rough." Completely stripped. So now there are only two possibilities: 1. I was told it had been adjusted when it hadn't. 2. The person adjusting it didn't recognize that the nut was already destroyed. Either way -- that's unacceptable. If it was dishonesty, that's trash service. If it was incompetence, that's also trash service. Had I been told, "Hey, the truss nut is stripped," I could have made an informed decision. I could have negotiated the price, replaced the nut myself, or walked away. It's not an expensive part. It's not a complex fix. What matters is transparency. Used gear is one thing. Misrepresentation -- whether intentional or careless -- is another. That's the real issue here.

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    QSC K122 12" powered sub.

    Virgina Harp Center - musicalinstrumentsandteachers - Updated June 2026

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