She is extremely knowledgeable. She stays on top of patient history, needs, and other medical…read moreprocedures they are having done. She has been my primary care physician for more than 10 years. I would recommend her highly!

Unfortunately Dr Riedler can have a condescending tone and doesn't seem to take the time to…read moreunderstand complex/multiple issues. This Dr may be okay for annual medicals and non-urgent bloodwork, however changes to your health that need quicker attention turn into a problem. I tried using the "MyChart" to communicate issues and changes in my symptoms (after a hospital visit) however responses to the conversation were suddenly "turned off". When trying to get a follow up visit the office is overwhelmed and I was unable to get an appointment until August (currently 4 months away). Communication with both the Dr and staff of the current location (First Colonial) can feel like you are interrupting their day with your issue(s). Prescriptions issued during discharge at the hospital needed to be refilled and Dr Riedler informed me that I needed to return to the ER where they were issued. I contact the Dr's team that initially prescribed the medications and they informed me that my PCP needed to handle any refills. After contacting Dr Riedler with this update I was informed that I now needed to contact the vascular doctor who I saw in the ER. After speaking with the vascular team they also responded with your PCP is the Dr who should be handling this. I'm caught in a loop and Dr Riedler office manager informed me this morning that Dr Riedler will not continue prescriptions issued by another Dr. I feel this statement should probably be disclosed during your initial consultation with a new PCP so that you can make an informed decision in your future health needs.

I have been with this doctor's office for a couple of years now. I have had a great experience…read moreduring every visit. My doctor, Dr. Sarah Chen is very informative on important information regarding my health. There is always someone there to answer the phones and also return my calls. I have no complaints and would not mind recommending others to this place.

This office has really gone downhill since Dr. Winter's retired and TPMG took over. The office…read morestaff is horrible, particularly the office manager, Melanie Cayor. It is impossible to get a doctor to return a call. The staff is incompetent....they mess appointments up, don't answer the portal in a timely fashion. Sadly, Dr. Balderston has slipped, too. He has not followed up on important issues. Very frustrating and disappointing. I have been at that location for 44 years and am walking away. :( i would notbrecoomd that practice now.

I love Dr. Sandved. I've seen her twice now. I'm new to the area and researched family…read morepractitioners. I selected her after reading her educational and residency experience. I have been able to get in to see her on short notice. I have even called with a concern and got return phone call from a nurse with the Dr's suggestions. She's kind, patient and answers all of my questions. She shares her experience and technical knowledge. I feel comfortable and warm and trust her judgement. She's a great choice for a family doctor.

Questionable billing practices and unfriendly office staff. Would recommend going elsewhere.read more

Sadly Dr. T moved on and is now teaching. Speaks volumes for just how good he was in private…read morepractice. I had similar experiences with Dr. N -- felt like I was pushed on her and just didn't seem to be the complete package as Dr. T. But, went back and there's a NEW doc, and he's great. So now it's just Dr. S and NP Catherine; plus the staff is warmer so I'd say give them a try!

I've been going to Dr. Brawley for several years and I'm now searching for a new PCP. She has a…read moregreat lab person and a great person up-front. She used to be great, but perhaps she has gotten busy and lost her quality of care. It takes months and months to get an appointment and you cannot schedule with another doctor in the practice if you are in a jam. I went in on June 19 and today, July 5, I'm still chasing down numerous prescription REFILLS. In fact, none are at the pharmacy and someone that just looked at my chart, only sees 1. I was told to arrive 20 minutes early and then waited almost 55 minutes for the doctor. No problem. Honestly. Here's the problem. When I didn't have my prescriptions 10 days later, I was told by her nurse, "I don't need to know what you and Dr. Brawley talked about; I need to know what you need." That is a quote. When I told her she was being rude, she told me, she wasn't rude. She was busy because she had a patient to see. This did not sit well with me in light of the time I patiently waited. It's Friday, at almost 2 and I'm sure I'll go another weekend without my prescriptions. Do yourself a favor and skip this practice. It's a shame because Miss Amy that draws blood drives from NC and she's amazing! The girl that sits on the right (can't remember her name) is fabulous if you can get lucky enough to get her on the phone. She pulls the voicemail, so I'm almost thankful when I do leave a message.

I absolutely love Dr.Brawley. She was so patient and caring of my health issues and gave me…read moredifferent options on how to make things better for me going forward. She checked on me over the weekend when the office was closed just to make sure I was aware of my lab results without waiting to see her on my next visit. I recommend her 10 times shes the best.

This is the worst doctor I have ever been to. The place is dirty and has an elevator with broken…read morebuttons. I had to wait for over an hour past my appointment time. The doctor was a young guy and needs to learn compassion. He was rude and talked down to me. They treat you like cattle with no respect. Please find another place to go. I will drive to Norfolk. These guys are not the best choice. Did I mention that it's very dirty !!

The other day I ran out of asthma meds. A great gal, Gina, went out of her way to get a doctor to…read morefill the prescription. Thank you oh so much!!!