I am new to Richmond Irrigation due to moving to a neighborhood that the HOA uses the company…read more First initial interaction went very well. Then there was a bit of a hick-up, but I have to say that Erich, their Service Manager, made it right. The way that their company wanted to make sure it was right made me a fan. And the price was fair if you ask me.

Very good. Was pls with the results. They maxe sure everything was wmorking correct. Will call for…read morefall shut down.

Arron was very professional and provided a clear estimate with options as requested. We are…read moreevaluating options and wll make a decision soon.

I asked Aaron to give me a quote to repair damage/leak created by my irrigation company of 8 years…read more When he came to look, we also looked over my drip lines in all of my plant beds. Nothing was working in them, they were buried tubing which had become clogged and squirrel eaten. Aaron gave me a quote for replacing this part of my system with rising sprinklers. Wow, he and Ally did a fantastic job, it has made a huge difference! First they are both just wonderful people. They work long and hard. And they are very reasonable priced. Do yourself a favor and invite them to quote your needs.

Joseph and his team is responsive and professional. We are pleased with the service…read more We received a large water bill from the county and realized that we had an integration valve leak. I used yelp to send multiple quotes and got a quick response. They came out the same day and did not charge for quite estimate. The work was completed within 90-min. They also spent time and explained what caused the leak and how to maintain going forward.

Joseph is extremely professional and so are his staff. He went above and beyond to make…read morerecommendations that will save us money in the long run. Try them!!!

I scheduled an appointment for a drainage issue. After the appointment with John he said he would…read moreget back to me regarding a quote. One week went by so I called their office and explained I was waiting on the quote. I was told they would check with him and should be hearing something soon. This was one month ago and nobody contacted me again. Not a peep and no explanation. Waste of time!

Great install team. Showed up on time, friendly and very informative. They did a fantastic job…read moreteaching this sprinkler rookie the basics.

I have uesde this company in Reader's Branch since I moved in five years ago. Has been a good…read moreexperience until now. They do not return phone calls and do not answer the phone. Charles Jones

I am under warranty with this company but as soon as it is over, I will be leaving them. No…read morecustomer service experience at all.

Very responsive and helpful. The last company we had installed a system and plugged it into an…read moreoutlet that wasn't working. The system they replaced was hard wired as it should have been. I can only surmise that they didn't know what they were doing and didn't care. Obviously they never tested the system. Carter came out and replaced their junk with a working system properly wired. They have been very responsive with maintenance.

Have had the worst customer service from you guys this year. It's like you guys try to top off the…read morelast bad experience on top each time you're out here. This is unacceptable to leave our garage shelf this way. We will not be renewing service with you all after the term is complete. We have had so many issues and never notified of them. The lazy technician comes out and I specifically asked him to knock on my door and let me know when he's finished, so I can double check his work (yes, it has come to that). And he refuses to let us know when he leaves. He just places a bill in the mailbox. Do not use this company. Very unorganized and a nightmare to work with.

Homestead Outdoor Lighting & Sprinklers has been servicing my irrigation system for the past year…read morefrom winterization and de-winterization to a few other sprinkler repairs and adjustments. Every visit has been consistent: excellent work, professional technicians, and outstanding customer service. I've referred my neighbors as well, and Homestead responded quickly and took great care of them. They were just as impressed and satisfied with the service as I've been. Highly recommend Homestead if you want reliable, knowledgeable, and friendly irrigation professionals who truly take pride in their work.

Had Bryson come to my home to help me with my backyard project. I had no idea what was possible…read more Him and his team were amazing and i couldn't have done it without them. I highly recommend them.

The tech, Nick, was simply great. Survey and repair lawn irrigation. He adjusted a few heads which…read moreneeded reach and pattern adjustments, repaired a few others, and replaced heads which were beyond repair. He also moved two heads for better coverage. He was patient and made easy-to-follow recommendations. I couldn't be happier with the customer service. Reasonably priced. Nick was on time and listened intently. The office staff (so sorry, I didn't get her name) went out of her way to ensure we scheduled enough time to look at this original 23 year-old system. Billing and payment was quick and efficient; online payment was easy. Wish I had found Nick and Raindrop years ago! Cheers! Phil J

Woody and rhe Raideop crew did a fantastic job repairing and adding to my existing irrigation…read moresystem that had been unused for 10+ years. They then graded, added drainage, topsoil and sodded my entire yard. Very professional. Very responsive and very quick and efficient. The owner,Woody, was always prompt to return my calls and address all my concerns. We love our new yard. We went from the worst yard in the neighborhood to one of the best in 2 days!! Highly recommend !!

Great experience! Technician (Brad) was knowledgeable and extremely friendly and willing to…read moreexplain to me what and how he was doing each task. I appreciated the quick response to my call. I am reading the older reviews and find it hard to believe we are talking about the same company. So, as a company if you made changes it worked. I would refer you to my friends. R. C. P.

Dishonesty ..is my overall catchword. I have been using James River irrigation for approximately 35…read more+ years. Every year they perform winterizing and de-winterizing services along with multiple other services. Our spring service this year was started but not completed as a pipe valve (backflow preventer) needed to be replaced. They needed to get a part or tool from their office as the serviceman did not have one in is kit. I had to call and remind them to return over 2 - 3 weeks later so that I could get the system to water the lawn and subsequently they billed me double for the same service. Shameful.. it is relatively simple to do it yourself (see "you-tube"). It is a quick procedure and you'll save about $300 a year