The tech, Nick, was simply great. Survey and repair lawn irrigation. He adjusted a few heads which…read moreneeded reach and pattern adjustments, repaired a few others, and replaced heads which were beyond repair. He also moved two heads for better coverage. He was patient and made easy-to-follow recommendations. I couldn't be happier with the customer service. Reasonably priced. Nick was on time and listened intently. The office staff (so sorry, I didn't get her name) went out of her way to ensure we scheduled enough time to look at this original 23 year-old system. Billing and payment was quick and efficient; online payment was easy. Wish I had found Nick and Raindrop years ago! Cheers! Phil J

Woody and rhe Raideop crew did a fantastic job repairing and adding to my existing irrigation…read moresystem that had been unused for 10+ years. They then graded, added drainage, topsoil and sodded my entire yard. Very professional. Very responsive and very quick and efficient. The owner,Woody, was always prompt to return my calls and address all my concerns. We love our new yard. We went from the worst yard in the neighborhood to one of the best in 2 days!! Highly recommend !!

If I could give zero stars I would! They have poor communication between team members and have left…read moremy yard way worse than before. After all the money I have spent all I can do is cry looking at the work I now have to do to try to get back to what it was before

we Signed a contract with Stratton to build stairs leading to an existing dock. Sam's project and…read moreproposal looked great. That was in March. he took 50% as down payment, 19K to be exact and it is now July and Sam is MIA. Stratton landscaping is not a licensed landscaping company which means only option is taking him to court. Communication was poor even when his phone was still operating, seems to have been turned off now. Be very caustious

Richmond Irrigation makes their profits through two dishonest methods one the $75 job evaluation…read morefee and two, large unnecessary upscale repairs for simple issues. They'll spring one or two dishonest methods on you that kind of run the same path. They already have you for $75 so they enlarge the complexity of the job in the hopes that you're naïve enough to take it, but if you're smart enough to decline it, they still got your $75. The amount of up charging with this company is insane. Simple fixes become these exorbitant outrageously large jobs. They claim to be honest, but it's clearly dishonest business practices. They do not have your best interest in mind. Is 100% better to find a smaller company that's willing to do a good job without trying to drain your bank account.

BUYER BEWARE! I would absolutely not recommend Richmond Irrigation. If you do decide to do business…read morewith them, please be sure to ask every single question that you can possibly think of. They did fix my problem by diverting water from my home, but caused a whole new problem which resulted in a retaining wall failing. I was presented with two solutions but at no time was I told that choosing the less expensive one would result in my wall failing to the tune of $10,000! I am not a structural engineer and was relying on the expertise of Richmond Irrigation. My wall failed 2 years after they did the work which diverted the water from my home and against my retaining wall. They have many reasons why it isn't their fault, but in the end I felt mislead and cheated. BUYER BEWARE!

We recently purchased a house that had several large trees very close to the house,including 4…read morethat were dead. We were very nervous about the trees, and called a couple of tree services out to give us their opinion as to what trees needed to be removed. Both services recommended removing all of the trees as they were too close to the house and all had branches hanging over or endangering the home. We chose Orleans Co Tree Service because they are not landscapers that also do trees, they are a liscensed, insured, dedicated tree service with certified arborists. Their pricing was excellent, and the bid was total, any taxes, fees,etc, were included in the price. Additionally, they took away all the wood, cleaned up any limbs and leaves, and ground all of the stumps. They had 10 trees down, including 125' pine, a 59+ foot rotting maple, and the 4 dangerous to cut dead trees, stumps ground, and detritus cleaned up, in 5 hours. Amazing!

Our backyard grape arbor needed service; a tangle of branches, messy, unproductive. Called this…read morecompany as they were advertised as Certified Arborists. I was very specific in explaining exactly what was needed. Grape Arbor. The gentleman arrived, took a look and admitted he had no experience at all with dealing with grape arbors. He did Google suggested treatments and saw that winter was the right time to trim arbors. Then he left. I don't think I could've been any clearer about what was required. And yet. Please do a better job.

We used Weeded for several years and our lawn looked really good. Our biggest complaint is that…read morethey could never tell us what time they would arrive, which was difficult to work around for letting our dog out in our yard. Fast forward....we just received a disturbing email from Weeded stating we owed hundreds of dollars and would be taken to collections and court if we didn't pay right away. Yeah, the problem is we cancelled their service last summer when we moved (7 months ago) and we have an email confirmation proving it. Oops, they hadn't turned off auto-billing when they cancelled our service. You would think any reputable company would at least apologize for their mistake, but I guess that's asking too much.

I was calling and just checking prices at different services to have my leaves removed…read moreThis is just one of the places that I checked, I had not booked or signed, or agreed for them to actually come and do the work In fact, I specifically asked them, directly to the receptionist and via email when they ask me the kind of service that I was looking for... that we needed to make sure that I knew what day they were coming, because my dog has free reign of the back porch and backyard, and I wanted to make sure she was secure. Not only did they not contact me to let me know they were coming But they showed up on a weekend that I was out of town for two days. My dog sitter came early Saturday... and I got home late Sunday They showed up to do the leaves without notification, other than an email that I did not reply to because I did not get it as I was out of town And let my dog out of the fence and then locked her out She was outside for a full 24 hours with no food or water I am just lucky that she was not hit by a car or left the area of my house I highly do not recommend them, they do not communicate well, or even listen to their customers Choose someone else

Mr. Sousa's team did a great job. They trimmed a crepe myrtle back from the house and cut down…read moreanother tree. Afterwards, they hauled away the brush, including blowing/ removing the dead leaf debris. Great customer service with a can do attitude. We will consider calling them again.

It makes me sad to write this because they were great and efficient in the cutting down of the dead…read moretree in our backyard. The reason for my 2-star review is because when all was said and done they left a hole in our roof. Mr. Sousa came back and looked at it and one of his workers swore up and down that nothing fell on our roof. I basically said to him "Before you showed up, no hole. After you're done, hole." Doesn't take a genius to figure this out. Now he did come back that day and replace the broken shingles but then said he'd be back later in the week to repair the hole underneath and with new shingles that match our current color. This was a month ago. Since then my calls have either gone to voicemail or, when he has picked up, he keeps pushing back the date of when he'll come by to make things right. I have given up expecting him.

Very responsive and helpful. The last company we had installed a system and plugged it into an…read moreoutlet that wasn't working. The system they replaced was hard wired as it should have been. I can only surmise that they didn't know what they were doing and didn't care. Obviously they never tested the system. Carter came out and replaced their junk with a working system properly wired. They have been very responsive with maintenance.

Have had the worst customer service from you guys this year. It's like you guys try to top off the…read morelast bad experience on top each time you're out here. This is unacceptable to leave our garage shelf this way. We will not be renewing service with you all after the term is complete. We have had so many issues and never notified of them. The lazy technician comes out and I specifically asked him to knock on my door and let me know when he's finished, so I can double check his work (yes, it has come to that). And he refuses to let us know when he leaves. He just places a bill in the mailbox. Do not use this company. Very unorganized and a nightmare to work with.

This team was awesome. They did a great job on time, everything as promised…read more Greg S

Mr Joe landscaping They did great Job…read more For tree privacy planting Also my irrigation fixed Am very happy with his service I will using again If you need help call him 240 350 5179 or email teamvisionlandscaping@gmail.com His website Instagram.com/teamvisionlandscaping@gmail.com