I had a consultation about 3 years ago. I paid what was due at that time. I ended up not going…read morethrough with the surgery. They never made any effort to collect any remaining payment from me. No calls. No email. No mail. No reason for me to think I owed them money. 3 years later, I need emergency oral surgery, for which I had to wait a week for a consultation. A day before the consultation the receptionist called me and cancelled the appointment due to small unpaid debt. She was fairly rude about it in a "bless your heart" kind of way. I asked if I get it squared up with their lawyer could we keep the appointment. She said no, and that they would have to get verification that the payment was made and after that it would be the surgeons decision whether or not to accept me as a patient. I immediately called the lawyer and paid the amount. They said that they were notified and tried to reach me at an old address. They never attempted to call. They never attempted email. They said they would let Roanoke Oral Surgery know the amount was paid same day. I might be a weird edge case, but at this point, I feel like Roanoke Oral Surgery mishandled the situation and I question their administrative competence. I am going with another provider, even if I have to wait longer. 0/10 - Do not recommend.

Absolutely wonderful experience. From the front office to my tech Amber to Dr. Margolis even…read morebilling, they ALL took their time to explain my insurance coverage, the procedure and my options All professional and polite. I really appreciated the kindness. Great atmosphere. Great team of people. Kind regards Don

Doug is amazing and caring. He treats veterans with great care. He frequently makes himself…read moreavailable to all his patients. Furthermore, he encourages us to call him and update him on our progress. I am almost pain free because of his care.

It's rare that I rate anything, but I felt like this was worthy of a complaint. My teenage…read moredaughter who has been in a cast and in a boot since early March was told her orthodox would be ready in less than a week. Twenty-two days later, and 3 unreturned phone calls, I now have an orthodox that does not fit. As a working mom it was important for me to find a facility that could accommodate my busy schedule, I was assured they could so I chose Excel over another office that had longer hours. The first appointment was fine, the appointment to pick up the orthodox left me, and my daughter in tears. My daughter is a USA Sanctioned Women's Gymnast, this was a career ending injury and a very sensitive matter to say the least. The tech that greeted us at the door was agitated before we even walked in the door. WE were never greeted with a "hi or hello" but more of a sigh, like hurry up and get out of here. The receptionist knew we could not get there until 4:45pm and that is the exact time we arrived. I could tell as soon as my daughter put her foot inside her shoe that it did not fit. The tech proceeded to talk down to me in front of my children, over speak me, and tried convince me that I had clue what I was talking about. The previous visit she told us if it did not fit, she could adjust it in the office, this time she refused. I also explained to her that my daughters Orthopedic did not give me the same instructions for use that she was suggesting, that only upset her more. As we left and I went to the front counter to check out, she followed and became louder, and more belligerent in front of my kids. By this time my daughter was already in the cry crying. The only thing nice they did was set up a payment arrangement. I have been in the medical field for over 17 years and I have never been treated as poorly as we were. I am now back at square one, and my daughter is still in extreme pain. I would not recommend them to anyone.

dr young and manafi are excellent. the staff at this location is wonderful and super helpful before…read moreand after surgery. parking can be a pain as with any hospital.

Go see Dr. Young. He's easy to talk to, explains things well. He's performed several operations on…read moreme, and I'm still with him. Wouldn't go to anyone else at this point. I've seen him at his Walnut Street Office and inside the hospital. (Go in the main entrance. Go left. Go right to elevators. 2nd floor. To the right of internal medicine desk.)

Dr Young and Manafi are very personable and detailed. They have an excellent staff at the Braeburn…read morelocation and took great care before and after surgery. this location has a small lot that you might pass but plenty of spaces for the size.

From the owner: From routine checkups to treatments for surgery, Foot and Ankle Associates of Southwest Virginia,…read moreP.C. is equipped to handle all your Podiatry needs.

Very high price for a 60 ml bottle of vape juice $26.47. Have been vape 6 years can buy the same…read morevape juice $15.00 in rocky mount. Had a emergency at the VA hospital so I find the store close by.

Absolutely wonderful place! Huge selection and knowledgeable staff that are extremely helpful…read more covid conscious wearing masks! best place to go in town!

Fun place to hang out. They are knowledgeable, helpful if you're a beginner or a cloud chaser…read more They have the best selection of equipment in the valley, wether your looking for your first good quality setup or you want to blow CLOUDS. They have a huge selection of premium liquid to choose from! They have been in business longer than most starting out in the Vape Cave. Wether it's an Orchid or a brand new RTA that you're having trouble with it leaking. They can help! They have a huge selection of juice! They helped me be a better builder. Billy Matt and Joe are awesome to deal with. Check them out for yourself! Yes, you should go.

Employee sold me wrong product and then I tried to exchange it the next day. The very same employee…read morewho sold me the wrong product refused to do a simple exchange without the manager being "physically present" which he wasn't there of course. Employee was also not wearing a mask within a indoor retail building. Wouldn't recommend based on horrid customer service.