I asked to go blonde and was told it would be possible. After the coloring, I was still a brunette…read more I was paying over $300 for this service and wouldn't have moved forward with it if I was told she couldn't do it. I kindly asked for a refund and was then banned from the salon. Just for advocating for myself in a calm and kind manner. What a nightmare!

Great salon. I have moved in and out of the area for work, and haven't been here in a while, but…read moreMarla was my stylist and she is excellent. The staff are all friendly and kind.

I give this salon and Erica 100 out of 10! My mom had an appointment for a pedicure with Erica. I…read morewas immediately impressed with the cleanliness and set up of the salon. Erica is amazing and wonderful. She was kind and gentle to my elderly mom who has specific issues with her feet. She took her time and really made my mother feel comfortable and relaxed. We absolutely love her and the salon. I will take my mom only to this salon.

Nikki is great. The salon is conducive to relaxation. If you're not into gossip and badmouthing,…read moreyou'll love this place!

One of the only and best salons for biracial and black hair in the NRV! I tried so many places…read morebefore finding this gem. And not only are their services fantastic they are super affordable! Love Lia's!

Lia's hair styling are the best in Blacksburg!!! Bethany takes her time doing my hair and does a…read morefabulous job. I always get compliments as to how great my full highlights look.

I've been taking my daughter to Jessica for a couple of years now and not once have we left…read moredisappointed. In fact, she has loved every cut Jessica's given her from short pixies to helping her grow it back out again. Jessica outdid herself yesterday. My daughter left the salon looking and feeling absolutely gorgeous. I really can't recommend her enough.

I called 1 week prior to my appointment to confirm that 1.5 hours would be enough time to have the…read moretrim and color completed to get to my next appointment for the day. I specifically said that my next appointment was at 4 pm. I was assured that it was not a problem and that my hair would be done easily in that amount of time When I arrived for my appointment I was informed by a student stylist that my appointment would not be with the person I had scheduled to have my appointment with, but would be with a different student stylist. First of all, the "instructor"/"owner" was nowhere to be found. She arrived after the students had independently began the process of dying my hair. When she did arrive she had two clients of her own who had been waiting for quite some time for her arrival as well. She began to announce to everyone in the room that she was late because she was at the "DMV and was the next number to be called". I was quite surprised by the nonchalant attitude considering people had been left waiting. As the minutes ticked by I had let the student working on my hair know that I had an appointment and that it was at 4 pm. I could tell by her reaction that she had in no way been told/notified of this even though I called a week ahead and spoke to her instructor. When time became a real issue, I am sitting there with my hair drenched in dye and the students doing their best to remedy the situation. The owner/"instructor" is working on her own client and begins to try and blame the entire situation on the students performance. It was one of THE MOST rude, unprofessional, and tactless things I have ever witnessed from a "professional", "instructor", or in a salon, period. When I began to explain that I spoke with her on the phone a week earlier, she decided to turn the blame on me as well stating "Well, we spoke on the phone and you have really long hair so it's hard to tell when someone is on the phone". At no point in our telephone conversation was I asked how long my hair was, I was simply told 1.5 hours was not a problem. The story ends like this, there was no time left to cut my hair nor was there time to completely dry or style it. I left the salon with uncut and more than half wet hair. The "instructor" did not offer to fix/remedy the situation in any way. I paid for the color and tipped the student (because she did a good job on the color and in NO way was this situation her fault). As I am about to walk out and leave with my hair an absolute hot mess, the owner says "I hope we didn't make you late" with a smile on her face. I have had my hair done many places at many different price points and have even went to cosmetology schools for hair and other services in the past. I have never encountered such unprofessional and poor service anywhere. It is certainly the first time in my life that I have left a salon without the services I booked being completed or with WET HAIR. The complete lack of professionalism on the part of the "instructor" was truly unbelievable. Once again, I would like to reiterate that the student did a great job and I am happy with my color. They should have never been put in that position.

I had an appointment this morning with Haley at 9:00. She texted me asking if I could come in at…read more9:30, which I agreed to, but did notify her I would have to run to work right after (since this appointment now set me 30 minutes behind). I didn't receive a reply, so at 9:20, I followed up to confirm that she was still coming in at 9:30. It was then that she notified me that she would actually not be there at 9:30. I felt that my time was disrespected, and that this situation was not handled professionally, especially considering I could have gone into work earlier and I had to follow up for her to tell me she would not make my appointment.

Even after moving, I try to snag an appointment here whenever possible. Becky works wonders and has…read morethe best personality. Prices are reasonable for the quality you're paying for and the Davines products they use are the best.

Miss Rhonda gave me a great haircut at a very reasonable price. She really listened to me and gave…read moreme excellent service and advised me on product I could use that are available at most stores at reasonable prices. I intend to continue with her for the future. Thank you Miss Rhonda!

Response time was fantastic. She Asked all the right questions. She even offered services. I did…read morenot realize we're available. She even asked for photos of my hair for helpful knowledge before the appointment. Response time was fantastic. She Asked all the right questions. She even offered services. I did not realize we're available. She even asked for photos of my hair for helpful knowledge before the appointment. Update on my virtual was absolutely fantastic. I could not have asked for a more professional and honest, beyond nice, person to be handling my hair care needs. I look forward to my appointment with Gina.