the billing ladies are very rude, and you can never get anyone on the phone. Some NP's good, others…read morenot so much. Really seems like everyone here could just care less and doesn't really give direct answers to questions. The Ob who delivered my baby seemed fine, was there for 10 minutes and left so she did her job. I ended up cancelling my 6 week PP appointment because this place is overall just a joke. Wouldn't use again for any future pregnancies

I was frustrated trying to make appt with this office . I was on the phone more than 20 mins . No…read moreone pick up the phone. I need to look elsewhere for my OBGYN.

I've been with vbogyn for 6 years and they've always been great! This past June I had my son and…read morethey were helpful every step of the way :) my c section was super quick and easy process. I couldn't have done it without them. Thank you to my care team at vbobgyn!!

I used VB OBGYN for this last pregnancy. We moved here when I was around 15 weeks pregnant and…read morefinished my care here. They have a rotation of all women doctors and nurse practitioners that you'll see, and I never saw the same one twice. I absolutely loved two that I met, Dr. Randolph and FNP. Javier. Both kind, didn't rush our appointments, answered all my questions, and it felt like they genuinely cared. I can say there were two that I absolutely disliked, from their condescending attitudes to their awful bedside manners. I thankfully never saw them again, and neither were on rotation for my birth. Dr. Butts, whom I didn't see during my pregnancy, delivered my baby. She was great. Very calm, and professional. I actually really liked her, and I'm glad she was the one who delivered my baby. I had a great experience. The front desk girls are helpful and kind, and though some were training, they immediately went and asked others for help when they weren't sure. When trying to make an appointment or reach the office, I wouldn't try calling after 4, because very rarely did I get someone to answer.

This was a great place for gynecological care. I'm sure it still is for women under 65. I loved Dr…read more Bertolino. But one year after my appointment I received a large bill. I'm on Medicare & have a Supplemental that pays everything that Medicare doesn't. When calling about the bill, I learned that TPW had become a division of Mid-Atlantic Women's Care. The new corporation totally changed everything about the operational aspects of the company, They required a total examination, whether one needed it or just came for a minor testing. Patients on Medicare were expected to pay the full amount out of pocket. Both my doctor and I appealed to the office manager that neither of us knew of the change. The front desk person who checked me in also wasn't fully aware of the change. The office manager appealed to their new corporate and assured me that they would offer a credit, since neither I or my doctor were aware of the change, But the bills continued to come, I finally gave up on their making good on the promise and paid the bill. This year when my appointment time was near I received a letter indicating the cost. A signatory of confirmation was required. I canceled the appointment, The acquisition of TPW by Mid-Atlantic Women's Care has ruined the practice for older women. I'm sure for young or middle aged women it's still a wonderful practice. Just no longer for me. I will miss Dr. Bertolino's wonderful level of care,

This place is pathetic and my wife came home in tears. The doctors care more about what time they…read morecan start the weekend, then spending time with a concerned patient. Every patient is a number, not a name, and wait times to get an appointment are terrible.

Dr. Hanson is very professional and personable. Takes time w/you during appt. Staff is very…read morefriendly and efficient. All communication and appointments are done through electronic methods..email, online via website, phone/text. Not much in the way of a paper trail.

Great physician. I would highly recommend her over any other ob/gyn physician. Once you see her you…read morewill never go any where else.

Dr Elstein is literally the best. I've had issues for 5+ years and within 5 minutes of meeting him…read morehe's doing an ultrasound and has a diagnosis and a solution. He held my hand in surgery until the anesthesia took over. Most caring and compassionate man and doctor I've ever met. Just a wonderful wonderful human.

From front desk to nurses to doctors all exceptional they treat you amazing and they seems like…read morethey truly love what they do , would love to stay seen them again and again

I have nothing bad to say lakore and his partners are hands down amazing they took me in when no…read moreother obgyn office would

I loved Dr.Lappinen! I had to wait about 20 minutes after my appt time before being seen, no big…read moredeal! Only waited about 5 minutes from the time the nurse left the exam room to when the doctor came in so that was nice. Staff was very nice to me! Pretty reception area!

I saw Dr. Janet Matthews and was very pleased. She was so kind and gentle. Her assistant was sweet…read moretoo. The office wasn't busy and I was seen immediately. Everything and everyone was clean and professional. Everyone had a mellow way about them. Good leadership here. I want to see her again next year. She is the very first doctor to tell me I have a long vag Jay Jay!

Dr.Olds has been my OBGYN for a few years now , I was recommended to her by my mom because she's…read morebeen my moms doctor for about 20 plus years now . I love love love her & all of her staff . Dr.Olds is such a sweetheart , any women in the area looking for the best OBGYN in the 757 you need to go to her .

Dr. Kwan is one of the most thorough and caring physicians I've had. She never rushes you, explains…read moreall options available by discussing risks vs benefits, and is almost always on time with appointments. The only challenge is it is so difficult to get an appointment right away, because she is so booked up. Highly recommend!

Based off of prior reviews, I felt the need to write my own because I think this office has really…read moreimproved! I normally do not go to this location as the Princess Anne location is closer to my home, but this was the only doctor available for the procedure I was having done on such short notice. The office is very clean and upon entry both receptionists said hello and were extremely friendly and helpful. The nurse assistant was fantastic and walked me through everything I needed to know. I don't normally post personal things but I was having an IUD insertion done, which can be a nerve wracking experience and everyone in the office helped calm those nerves. The FNP who did my procedure (Janelle Galbraith) talked me through every single step..I was dizzy and lightheaded afterwards and she checked on me multiple times and one of the girls even brought me candy for the sugar to help me out. I would definitely go back to this location!

I've been going to this location for many years, and the service used to be excellent. However,…read moresince mid-2023, it has significantly declined--from the nurses to the nurse practitioners to the doctors. They now recommend too many unnecessary tests and biopsies that cost thousands of dollars and go straight to the deductible. This has left me feeling frustrated, untrusting, and disappointed. I no longer have a reliable OB-GYN I can turn to, someone who knows my history and offers thoughtful care before jumping to procedures. Being in my mid-60s, I know I need good care, but sadly, I won't find it at this practice. To make matters worse, most women's health practices in Tidewater have merged into one physician group. Their approach seems clear: more tests, more procedures, and less personalized care. Trust your gut feeling - take care and be aware of what I shared.

Be sure to familiarize yourself with current pap screening standards. It is no longer annual for…read moremost patients. They don't care to tailor the procedures for each patient and don't ask enough questions about what your needs are for the visit. No private area with no door is where they ask " how many sexual partners do you have". Unreal. I should have got up and demanded a room with a door for this intake. Who designed this office? Providers aren't horrible but the staff is under educated and cannot discuss basic questions without help. Do not recommend.