This is a great escape room!! Super immersive and puzzles flowed nicely! It was easy to follow and…read morealthough we did need a few clues, we were VERY close to figuring it out so it was a good little push. They do change their rooms (not sure how often), but we did Blood in the Water and it was really fun and definitely had the thriller/suspense aspect. Really amazing job on putting this escape room together! As far as the business itself, they provide lockers so you can hold your personal items, even had phone chargers inside! Game masters were very nice and helpful! Definitely would recommend and I will be back for sure!

Unfortunately, this will be our last visit to this particular escape room…read more We've been coming to Will to Escape in Abacoa for nearly four years, and our very first experience was fantastic. However, over the years we've noticed a steady decline in the customer service, and today's experience was the final straw. Due to an unexpected cancellation by our babysitter, we had to bring our children with us and arrived at 6:17 PM for a 6:15 PM reservation. We completely understand that escape rooms operate on a schedule and that there may be time restrictions, especially if rooms are booked back-to-back. However, what caught us off guard was the way we were greeted. Before even being welcomed or checked in, the employee immediately informed us that we would be losing 10 minutes of our game time because we were late. Again, we understand policies and scheduling constraints, but arriving just two minutes late on a weekday during a non-peak time would have warranted a little more understanding--or at the very least, a friendly and professional approach. Instead, the interaction felt unnecessarily confrontational from the start. When we mentioned that we might simply cancel if we were going to lose that much time, we were again met with an aggressive response and told that the booking was non-refundable due to the terms and conditions. Fortunately, another employee stepped in and helped de-escalate the situation, for which we were grateful. We ultimately decided to proceed and paid an additional $100 so our 5- and 7-year-old children could join us in the room. Sadly, this wasn't an isolated incident. Over our last few visits to this location, we've consistently encountered employees who seemed irritated and unfriendly, making what should be a fun experience feel uncomfortable. It's disappointing because we genuinely enjoy escape rooms and have many great memories here. That said, there are now several excellent escape room venues in the area that offer not only great games, but also welcoming and customer-focused service. Because of the repeated negative interactions with staff at this location, we will have to take our business elsewhere.

TOO NOTCH AMAZING!!! The awesome couple that owns this place designs all the rooms with…read morecontraptions and puzzles and production value that are totally different than any of the 150+ rooms we have done. It was so neat after doing so many to stumble across a place that has a totally different set of puzzle types. We did another one the same day and booked again for later in the vacation.

It was so much fun, love this escape room! They make it so much fun! We ran out of time but they…read morelet us finish Highly recommend for a fun, but challenging escape room!

Great experience, staff was attentive and did an excellent job in explaining the game and the great…read morepersonalities went a long way in making it a fun experience. The game itself was moderate difficulty wise and the monitor did a fantastic job of keeping us moving. I took a star off because upon arriving we found out that the additional players needed to pay online and the site wasn't working so we were delayed about 30 minutes in playing which was a bit of a drag.

Fantastic escape room. We do escape rooms routinely, and this is by far the best one we've done…read moreyet. The set up was very well done, and, while it was challenging, we had a blast.

Fun time, high production quality, genuinely immersive. Creepy Motel was great! It really made you…read morefeel like you were about to become a victim.

We had the best time with Angel our game master ! We did the prison break, and there were 7 people…read morein our group (all adults). I loved the help that Angel provided when we needed it and we got to the end of the game which was honestly a lot of fun. So many laughs and surprises, everyone was engaged and the set up was professional looking. The set design really sold the experience!

Family friendly place, my family loved it the owner is awesome and the prices are great. Definitely…read moregoing back he's open everyday except Tuesdays. Made my appointment online which helped because I got there and went straight to the challenge.

From the owner: Escape Rooms, Team Building, Legoland, Family Fun.read more

Our family has done many escape games. This one is unique, well-run, and fun. Our team escaped the…read moreKiller Basement (which seems to be a continuation of story from some other rooms.) Cali and Khloe (I didn't see spelling) did a great job giving us the rundown, answering questions, and providing clues as requested. A suggestion for improvement, have a not so bright flashlight or 3 available to find around the room. We were given 2, but told to only use them for locks. We didn't want to go against our instructions, but there was a lot that was just not able to be seen without additional light. Also, the party needed a little more music variety. Over all, an amazing experience. Would definitely return to this location.

We had a great time even though we didn't solve in time! Game Master Chloe was bubbly, friendly…read moreand super helpful! We will be back for the Temple room!!

Unbelievably fun! I did my first room here with my dad; then I brought my wife; then we teamed up…read morewith another couple in town I know. We've now done every room they offer-- it's addicting. What to expect? It's a fast paced hour looking for clues, finding objects, using them, and sometimes remembering where you put something down-- if you get stuck in one odd place, you do have 3 free hints to point you in the right direction. That keeps the game very fluid, and it feels fast and frustration free. Very well run!

OMGosh.....we had so much fun. It was our first time (except for my son). We really didn't know…read morewhat to expect but it was a blast. We did the Awakening and escaped . Can't wait to go do the other rooms. The staff was amazing, loved them. First time but definitely NOT our last. Don't hesitate going here, you won't be disappointed, we weren't. Thank you Julie and Tammy for a wonderful great amazing first experience. See you guys soon .

Went here during a rainy Sunday afternoon and we had a great time. I was not aware of this Escape…read moreroom being in this plaza shared with WhatSub Shop. Plenty of parking and you will walk up the stairs adjacent to the Taco Chula restaurant. The bathrooms are located in the same hallway which requires a code to enter from one of the business owners. I was skeptical on this at first, but it was actually clean. No issues there! The Escape Room has like a ring camera on the door, so the owner knows when someone has arrived. He was very nice and provided clear instructions on the room we booked. I spent about $120 for 3 people, very decent price. The room we chose was Stranger Things theme and it looked identical to the show. The owner really put a lot of thought into curating this escape room experience. We were not experts like we thought, he was really helpful in providing us clues to successfully escape. There are two other rooms here, Nightmare in Gardens + Alice in Wonderland. We are definitely coming back to try the others!

Such a great way to celebrate my daughter's birthday! We were even allowed to take an extra 11…read moreminutes to finish! Thank you, we will definitely be back