The company runs a Scam Business to fool some ignorant people for Schengen Visa Application. I unfortunately became one of them. I found their website online about Schengen Visa Application and carelessly thought it was the official website, until I finally realized it is not. I can do simply everything online within 3 minutes without paying anything, but this company charges me more than $200 CAD for this simple task, without any value added. After I found my mistake, I immediately contacted their customer service, but they never picked up the phone, or email. So if you are hooked (unfortunately paid them the money) like me, they will never give you a chance to cancel it and get your money back. Don't become a fool like me. If you want to apply for Schengen Visa, DO NOT go to this company, because it is totally a SCAM. read more

ALERT! PLEASE AVOID PAYING MONEY TO THIS SCAM WEBSITE. This is a total scam website. They charged me 180 CAD to just book an appointment to get Schengen visa. My application was in August and they gave me an appointment in December so I went to Spain consulate in Toronto to book an appointment in person I went to Spain consulate and they gave me an appointment right away. They said https://schengen.visacenter.ca is scam and has nothing to do with Schengen Visa. They charged me 90 dollars for the Schengen application. I am going to create a case and sue this fake website/company for online scam. read more

fantastic company! Alexei was super helpful and answered all our questions right away. highly recommend his services. 10+

Total Scam company ! Please Do not apply anything with them! I try to apply schengen visa, they could not book me for early appointment. I ask them to cancel the service. They charged me $100 for cancelation fee for no reason. And They did not provide service at all! I called Customer service. they said they are customer service they do not do refund! Since when customer service just pick up the phone just say hello and hang up WTF??!! After calling them for 5 times they never picked up again! Disgusting company! read more

If you are considering getting any visa for China, especially work Visa, you should seriously think twice before going to this place. I've been told to book an appointment for my so called fingerprints and that i should go directly to the Chinese Consulate to do so. The Finch center wanted to charge me $99 plus tax for booking the appointment for fingerprints and checking all the documents. For work visa, you do need to get fingerprints, but it can be done simultaneously when one is applying for it at main office at 393 University Avenue. I've made an appointment there and didn't have to pay anything extra other than the usual fees associated with this type of Visa. An online appointment is a must, though. To sum up: very disappointed with the service and misinformation at the Finch Center. Avoid. read more

The company runs a Scam Business to fool some ignorant people for Schengen Visa Application. I unfortunately became one of them. I found their website online about Schengen Visa Application and carelessly thought it was the official website, until I finally realized it is not. I can do simply everything online within 3 minutes without paying anything, but this company charges me more than $150 for this simple task, without any value added. After I found my mistake, I immediately contacted their customer service, but they never picked up the phone, until finally they "helped" me book the interview appointment. Then they will refuse to explain and respond anything they did and definitely any possibility of refund, with very rude tone and their so called "agreement". So if you are hooked (unfortunately paid them the money) like me, they will never give you a chance to cancel it and get your money back. Don't become a fool like me. If you want to apply for Schengen Visa, DO NOT go to this company, because it is totally a SCAM. read more

Very bad company. Unprofessional and disrespectful staff. They been lying to me about my travel documents and made me postpone my trip twice. I have called the ambassy to discover that visacenter was lying to me all this while about my travel documents. And they sent me an email to ask me not to call their lines and wait for their email. They been ignoring my calls to give me proper informations about my own documents and a service that i paid for. Worse experience ever read more

it is totally scam and I called the client representative to revoke the application after I realized they are not government authorized Visa center and call the bank to on hold of the payments since I think it is scam. However, no body replied and surprisely RBC also passed the payment and said it is not scam. From this bad experience I would highly recommend anyone stay away from this visa center. Also be careful being a customer of RBC. read more

I asked Visacentre.ca to book a visa appointment on my behalf which they assured me they would do. After I paid them, they took ages to respond, wouldn't answer the phone, gave me an incorrect date for my appointment and then asked if I could change my holiday as they couldn't get an appointment for me. After all that I cancelled the service and they refused to give back the full amount (reduced by $100) - stating that was part of the original agreement. I would DEFINITELY NOT advise anyone use this service, ever. read more

AVOID THIS SERVICE! They charge people x4 the actual price and refuse to give refunds. I was charged $180 CAD for a schengen visa that actually costs $50 CAD. And nope, it doesn't make the process any more convenient for you. In fact, if you apply for visa though the consulate it allows to select interview dates while visacenter.ca just signs you up for a random date with no option to choose. Terrible customer service, rude attitute and no way to get your money back. I'm extremely disappointed, what a scam :( Apply for your visas through the actual embassies and don't repeat my mistakes. Happy travelling! read more

I've used their services many times, over the years, for visas to places like Nigeria, China and Russia, as I don't like going to consulates and embassies and enduring attempts at humiliation and power trips. Alex and his staff are very attentive, really know their stuff, and get things done quickly (got a business visa to China in 1 day - the consulate doesn't even officially offer a service like this). read more

This is by far the worst company I've ever dealt with. Believe me it's a very cliche saying but it took a lot of my patience and money to say something like that. It seems the employees at VisaCenter Toronto have never learnt what customer service and product knowledge is all about, starting with the receptionist whose head doesn't know what her tail is doing. She is always dumbfounded and speaks with a lot of uhhhsss n ummmmms. Towards end of February I had applied for a Schengen visa for travel during second week of April and upon acceptance of my application I received an email saying that it's too early and it'll be put on hold till the required date. Couple of weeks later I get the package with required forms n checklist of VFS for my visa appointment and wait for it, my visa interview was in OTTAWA. I called them stating that while applying I had chosen Toronto as I live there so why on earth was I assigned Ottawa? The agent replied that it's the jurisdiction that chooses the centre and that was something which didn't sound convincing. By now it was too late to withdraw my application as my travel dates were getting closer. So as stupid as I may look, I drove to VFS Ottawa with all my required documents and upon meeting the officer working there I was charged their visa fee with taxes which mind you'll I had paid VISACENTER when I'd applied for Schengen visa on day 1 and I had the receipt to prove it as well. It seems VFS - the official Visa application center for most countries do not recognize VISACENTER as their affiliates which means VISACENTER is running some sort of a scam and someone needs to put a stop to their horrible practices. Also the officer at VFS told me that it takes 15 days for the consulate to approve my application and dispatch my passport and I had barely a week left before I could travel. Luckily my application was accepted in no time and I could travel hassle free. I had a wonderful vacation but not at the cost of what I went through and I urge every individual to please read this review before giving VISACENTER your business. read more

this review is only for the receptionist at the Finch Ave W location. I went in to apply for a business visa to China. Upon entering the office, the receptionist did not greet or acknowledge me. I told her I was here to apply for a visa, and she stared at me blankly until I asked her what she needs from me. Throughout the entire interaction she was indifferent and didn't seem to care about helping the customer at all. Needless to say my first impression of Visa Center is very poor thanks to this receptionist who doesn't seem to want to do her job. I called in later to make a correction to my document and I waited on the phone for more than half an hour. I would not be surprised if the phone is on mute so she doesn't have to do her job. read more

- very quick and easy process for getting visas for many countries without having to wait at an embassy or consulate. - go online and download the application form (they're good at answering any questions about the process and any classifiers on the content of the application) - drop off at their office (they take photos if the application needs a photo as well) - got my visa for china in 4 days - they also have an email service that emails you as your application goes through the various stages (i.e. rec'd, submitted to embassy, processed and ready for pickup) - they also charge if you dont want to pick up and prefer to have it couriered to you. - 100% recommend. - show up at 8am to get in and out quick! read more

This center is a SCAM! I made the mistake by not calling the embassy directly! They gave me a fake interview! when I went to the embassy on the date/time and place they provided, the embassy was closed. (regular schedule) They wasted my time and my money! Worst experience! read more

The customer representative guaranteed me on the phone that I can book an interview appointment in 3 weeks. They ended up booking me an interview in 7 weeks and refused to refund me. They claimed that they have booked the EARLIEST appointment for me which is not true, and they are not making any efforts to try to reschedule me to an earlier appointment. I lately went to the consulate website and booked another one in 3 weeks FREE. Stay away from this website, it is definitely a SCAM. read more

DO NOT USE THIS SERVICE ! SERIOUSLY I USED IT AND THEY COULDN'T BOOK ME AN APPOINTMENT EXCEPT FOR A MONTH LATER, when I booked them to have a faster process. With the spanish consulate, I booked and got the appointment in three days. Then when I wanted my refund, they deduced $96 Dollars ! Honestly ,from all the bad reviews,I would advise no one to go through them. read more

SCAM alert !!! I reported this business to RCMP and going to talk to a lawyer, wont let them get away with their dishonestly and lies ! AGAIN THEY ARE SCAMMERS. I didn't realized they are not legitimate consulate representative till the date of my appointment the consul showed me a fake e-mail address with MY NAME and told me this third party agency is a scam and not related to any consulate, they pretend they are you to book this appointment, because if they reveal their true identity as a third party agency, consulate wont book the appointment and explained that appointments are free and I shouldn't have paid even one penny to book my appointment. This business deceives you and the consulate only to get some money. read more

Scam!!!!! Stole my money and did not provide the services. Gave me the interview date that was completely different from what I requested and wouldn't return the money. read more

This Business is a total scam! you can give a 5 year old an iPad and they can book you an appointment for you visa. DO NOT GO TO THIS VISA CENTER SCAMS. You can book directly to the embassy of the country /schengen area that you're going. They will do the same thing but charges you $150 not including the visa fee (approximately $100). They don't have any special connections to book you an earlier appointment. Don't waste your time here because THEY ARE A TOTAL SCAMS!!!! read more

Stay away from this company. In my case, they charged 180 CAD for booking a visa interview at Austrian Embassy in Ottawa, which otherwise could be booked for free. I realized that and asked them to cancel the appointment. Was mockingly informed about their refund policy, or better to say NO REFUND policy. read more

absolute disaster ! If you want to get the visa please book appointment online - it's all now that simple , it's not worth spending 300 dollars and then not being able to get them back read more

By far the worst and most unprofessional service I've ever gotten. They have no respect for people's time nor money. Terrible customer service! read more

This Business is a total SCAM! Do not book an interview appointment from this company. Please call the embassy/consulate first and they will give you the website and follow their instructions for schengen visa application and appointments. Visa center charged more than $200 just to book an appointment where I found out that it is a total free service if you follow the embassy websites. Unfortunately if you google or use any search engine Visa Center will show up which looks convincing. Do not be fooled by this company. They will take your money and book an appointment which you can do very easily yourself. They are a total Scammers and when you call them they even do not how to answer and even talk on the phone as a service providers. read more

I was trying to get a visa for Iceland and for some reason I thought this was the embassy website, I paid the visa fee of 158$ online but after 10minutes I realized this was not the right website. I called them to cancel my transaction but the lady answering the phone had no information about the European country visas and she could not help me to cancel my transaction. She asked me to send them an email. I sent an email and after few days they sent me a form and they were asking for a consent over non refundable fee of 85$. I told them there was no administration fee on my case I advised you 10 minutes after I made mistake but no one answered my emails.... Finally through Paypal I got my money back! Don't trust this company there is no one even to answer your questions on the phone!!!! read more

FRAUD AVOID!!!!!! If you schedule your trip for August, they schedule your appointment for September! They make this to force people change their dates and ask for more money. If you want to cancel it, they will keep the half. I stated on my application form that my dates are not changeable, and they still booked the appointment for one month after my scheduled trip and they say that they will not give refunds! They did not communicate with me to inform me that they aren't able to book it before my trip. They rely on their exclusion clause 100% and they are scammers. read more

This is a scam website! They are charging you extra to just book you an appointment through VFS! Obviously, they are not even asking for permission to share your data with a third party (in this case VFS)! Avoid them by any means! read more

Visacentre.ca is running a SCAM. I applied for a Norway visa (Schengen) and paid the application fee of around 160 Canadian dollars. I got a "sample" application form and interview date with VFS in Toronto. These people didn't email me with a checklist or a form that I could fill. I downloaded the exact same form and collected all my documents. When I reached the VFS office in Toronto, I realized to my horror that the form was not the correct one. I was supposed to fill a form on the Danish embassy website and pay 60 Euros. Now I have to book another appointment date. I have been calling visacentre.ca office in Toronto for a while and there has been no response. They don't take phone calls or reply emails. I am considering making a consumer complaint with the Ministry of Government and Consumer Services. BE ADVISED! AVOID VISA CENTRE! read more

very bad service. They book a Italy visa appointment for my son and me. they missed my son and mixed up my birthday and my son's birthday. I have to book an appointment again and the earliest is June 30 now to catch up my trip on July 13. It is so frustrated! Do not trust them on anything. The staff in the Italy consulate suggest me call police because a lot of people experienced same thing with me. If you are going to apply an Schengen visa. go to the consulate website, Italy for an example： http://www.constoronto.esteri.it/consolato_toronto/en/i_servizi/per_chi_si_reca_in_italia/pagina_visti_interna_2.html It is free to book/reschedule/cancel/confirm an appointment by yourself and it actually requires less information than this company. other Schengen countries do in the same way. Do not waste any time and money with them. read more

I used VisaCentre to obtain a visitor visa to China at quite short notice (needed within 2.5 weeks). The VisaCentre employee reviewed the visa application almost immediately and made any necessary changes, as well as suggestions for how to ensure that I received the visa in time for travel. It was helpful to have a single employee (Adrienne) reviewing the application and process, with very prompt and professional email replies. I gather that there are some negative reviews online, mostly to do with experiences with getting a visa for European travel. However, when it comes to Chinese visa, there are a number of idiosyncracies with how they want you to complete paperwork requirements, so I find it is well worth it to pay for a service to get everything done correctly and promptly, especially if you do not live in a city with ready access to a Chinese consulate. read more

Its a total Scam. you pay 160 bucks just to book an appointment which anyone can do with two clicks. Its a third party private company and this fees does not include visa fees. read more

This review is for the Toronto location at Finch and Dufferin. I visited on May 20th 2014 and as a result of the receptionist not taking the correct documents on the day we visited we may now miss the deadline for our visa. She said that it was not needed, the only reason why we brought it was because it states so on the application form, It is quite frustrating now being in a limbo as to if we will get out documents back in time for out trip. We applied before the time required and now we will be over the allocated time frame for our application. For future can your office please make sure that all the documents are obtained at the time the application is received. This was same day that a review was also written by Sylvia about the receptionist at the same location. read more

I booked an Schengen Visa appointment at VisaCenter.ca, and was charged $139.98 plus tax $18.20. But I just found out that appointment can be booked directly at the embassy or consulate's website at NO COST. I feel so much cheated!!! Worst company ever! Avoid at all cost! read more

they are a scam don't ever pay them for Schengen visa . when you arrive at the consulate of the country you are applying the visa for, they will ask for the visa fee and when you tell them you have already paid they would react with surprise they are completely unaware of this visa centre scam. read more

This is the worst worst SCAM service ever! I don't even want to give one star but there is no option for that!! Never applied Schengen visa and I found the VISACENTER website(https://schengen.visacenter.ca/) claimed to be the official visa application site for booking appointment and etc! I paid 158.18CAD for getting the VISA related service. For people who don't know about booking the visa appointment, the appointment booking is totally free at the visa application site and this company charges you 158.17 to fraud any individual who are not familiar with how to book the appointment. Immediately after the payment, my bank called me that this transaction is very suspicious because they charged me extra in addition to 158.18CAD without any notification. My bank cautioned me that the bank information has been recorded which is very unusual and appear to the bank this company is a scam. The scammer also have my credit card information now that they can use my credit card now and sell to anyone who wants to use it!!! this is totally fraud. I asked the schengen visa agent to change the appointment for next week as the time this company booked for me is not what I asked for. Then the agent send Paypal link to me to pay another 158.18CAD? The agent's reply: "We have received your request for new interview date. In order to proceed, please follow the link - https://www.paypal.com/cgi-bin/webscr?cmd=_s-xclick&hosted_button_id=7NWG7X5CVGVAW , make the payment and we will re-book new interview slot for you."" I am shocked! After they failed to change the appointment for me and make me pay another 158.18 CAD, I realized this is a FRAUD company that only want to take your money away without helping you to rebook or cancel the appointment at any individual's connivence. Their service agent states: "We were happy to assist you with getting visa appointment for your visit to Schengen country. By booking your appointment and providing you the ticket for the interview the total scope of this service purchased by you has been completed and our contractual obligations fulfilled. To prepare yourself for the interview you must get all the required documents and other information in accordance with the requirements of the consulate of your interview that may be easily found on the internet. We are unable to be a source of any advice, recommendations, notifications, etc. related to visa requirements, application forms, consular fees, payment methods, processing timings, consular websites and all other aspects related to the interview. We wish you a successful interview and a nice trip to Europe! Thanks, Schengen Visa Agent schengen@visacenter.ca Then I asked to change another time for that day, They no longer response whatsoever to tell me how to do change the appointment for that day they forcefully put me into. As another proof for their unprofessional and fraud service, their website says applicant needs travel insurance and provided the link. After asked few questions through the online chat channel on the website provided, the person who answered my question is very very unprofessional and unable to answer the question I asked. They do the paper work but do not have enough fund to cover all the money they claim to be covered. read more

Complete ripoff!!! The most unethical company in Toronto!! This company manages a website called The US Visa Application Center: https://www.usvisatoronto.com/ The first page of the website states "Welcome to the US Visa Application Center" and then immediately underneath that statement there is an "Apply Now" button. Below the button it explains that it is not the actual government website. However, if you were to click the "apply now" button before reading further below there would be no other indication while filling out the application form that it is not the government website. The application is nearly identical in format to the real US visa application. The charge for their service is over $400 USD. Applying for the US visa on your own is less than $200 CAD. A separate tab explains the terms and conditions, which is that once the application is submitted you have 24 hours to get a partial refund. They keep $100 USD if you cancel within 24 hours of submitting the application. After 24 hours you cannot get a refund at all. I emailed them less than an hour after submitting the application as I realized this was not the government website, but I didn't hear back from them within the hour so I searched online for their phone number. The number I found online for them is just an automated message that never connects you to an actual person. I drove to their office only for Shawn S. (a "US Visa Agent") to tell me the reason they cannot give me a full refund is because it takes money to maintain a website and over 20 people cancel their application per day and thus they cannot accommodate everyone who cancels. If 20 people cancel per day this means that this company makes approx $2000 USD per day off of people who cancel their application once realizing this is not a government website. He said they already started processing my husband's application. I asked him what he has done so far. He said that he's opened the application and sent us an email and that processing is automatic. He then told me that he cannot go against company policy to issue me a full refund, and walked away from me back into his office. This company has found a legal way to mislead and take a minimum of $100 USD from people. So kudos to them for being the most unethical business I've ever associated with. read more

I agree with Neville B. Visa Center has to be stopped. I never knew Schengen visa application was this tedious and expensive, all thanks to Visa Center. Firstly, it took almost 10 days to book an appointment with them, and after paying close to $160 for just appointment booking and consular fees, i had to go to my actual VFS in Vacouver from Saskatoon to pay an extra $91 even though I took my receipt from Visa Center to show that I did pay already. They denied any affiliation with them and stated that I still had to pay the $91. I messaged Visa Center to ask what I paid them $158 for and they said they are private company that helps secure only appointment. Like who does that? This is just some form of scam acting like agents. The schengen consulates have no clue who they are and what they do. I hope people do not fall for such. I was so vulnerable and I hope i get my refund. Even after going to my interview, i had to wait another 15 days to get approved and get my passport back and i had 13 days till i traveled from my date as well. i am here hoping everything goes fine but this people suck and customer service is zero. I usually do not write reviews but this really hurt me cos i have spent so much on this trip preparation. read more

I have submitted my application for China visa at their Markham office. Got it back on time. Good thing is that when you submit your docs they advise you on what is wrong, what is missing and how to correct it. read more

I applied for a Schengen visa through visa center. When I went to the embassy I found out that my family name was misspelled. I send them 2 emails to see who's fault it is, but I received an automatic reply that they only book the interview and don't issue visa. Paying CND 138 to get a booking for an interview and not being replied in case there is a mistake is not acceptable. read more

I can not recommend this place. The service is slow and the communication is lousy. They appear to have lost my passport and can't return it to me. Stay away. read more