Whylie Eye Care is the place to go for all your eye care needs. My mother in law and I received…read moreexceptional service on our visit from Deb and Courtney. They went out of their way to make us feel welcome and meet all of our needs.

From the owner: For all your eye care needs, come see us!read more

I really liked the Optometrist, he was very helpful and took his time to make sure I understood…read moreeverything

Great service, personable staff, wonderful doctors, clean, a little on the high side but you get…read morewhat you pay for!

I have had multiple issues with the optical and billing department…read more 1. Received a bill for an item that was already paid in full. Along with my bill, I received someone else's bill as well; which included personal information. 2. Requested to speak to Optical/Billing Manager several times and they were always "at lunch" or "has the day off" or "at a different location"; and they will need to get back to me. These are only two of the multiple instances that have occurred within the last year. VERY DISAPPOINTED in customer service management, I do not recommend the optical department.

Have never been to the eye doctor. Ever. Had a situation pop up over the weekend with some strange…read morethings happening with my vision. After a few days of dealing with it, and concerned it might be something really serious I called Elite Eye Care to try and get an appointment. They didn't really have any open appointments for new customers for a few weeks, but they made room to get me in the next day to check me out. The visit itself was quite good. Very efficient. Pleasant staff. Getting my eyes examined was surprisingly easy. Picking out glasses was a good experience. The staff is super helpful and make things easy. I'm super impressed with this vision center and would encourage anyone to go there. I'm glad I went there and glad my family members go there too. I'm just disappointed it took me this long to actually get my eyes checked.

New to the area and needed to find a place for an updated eye exam and some new contacts. The…read moreoffice staff was very helpful in walking me through the steps as a new patient and confirming the cost of the exam after insurance. The paperwork was minimal and the exam was easy peasy. They encouraged me to try out the new brand of contacts they prescribed before ordering -- it was nice to not be pressured into buying glasses or contacts on the spot. When I was ready to order, I called back and was very pleased with the gentleman helping me place my order. My new contacts shipped to my door within a week. Reasonable prices, friendly staff, and convenient location in Midtown.

I've been here the past 2 years for eye exams, previously at Vision Works, so this is definitely a…read moredifferent experience. I first came to definitive vision after pain in my eye led me to seek optometry care that was near my work. They were able to get me in right away in an emergency appointmen. When I met with Dr. Heiss, she was quick to tell me what was wrong with my eye and offered solutions to help. She gave me some eye wipes to trial which worked wonderfully. I then came back for my annual eye exam at a different location and everyone was helpful. I like that it's a smaller place, but it's certainly more expensive than anywhere I've been in the past, so that's kind of a bummer. I love the eyeglass selection, they're very stylish and unique. This year, I decided to take my favorite frames and put updated lenses in them, I love that that's an option. I'd recommend coming here, because it feels like a posh boutique and everyone is helpful and friendly, but the cost might be a bit prohibitive for people. Or maybe that's just my eye insurance!

I had a great experience at the Pearle Vision in Ames. The optometrist got my prescription right,…read moreand Kristie helped me pick frames (regular glasses and sunglasses) that are a great fit for my face and what I was looking for functionally and aesthetically. She was very knowledgeable and professional and took the time to pull some options for me to try out. Her coworker was also very nice helping the other customers. I thought the prices seemed reasonable, the process was easy, good selection of frames, and the glasses arrived in a reasonable amount of time. I am happy with both the glasses and sunglasses. I highly recommend!

Went in to pick up glasses for my son and had to wait. Not a big deal but as a technician became…read moreavailable and knew we were waiting, but proceeded to walk to the back and make a phone call. We had to wait over 30 minutes just to pick up. The glasses are over priced comparing same frames and lenses at other places, but we had already ordered. We won't be going back.

I've been here multiple times and they give a good thorough eye exam. They didn't have the newer…read morehigh-tech equipment that another place has in Ames, but they did dye and dilate my eyes and spent a good amount of time performing the exam in addition to the usual vision screening and prescription fitting. They explained my eye health and potential risks. Definitely a couple notches above your typical mall/in-and-out eye exam.