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    Vision Source Texas City

    1.0 (1 review)
    Closed 10:00 am - 6:00 pm

    Services - Vision Source Texas City

    Eye exams

    Eyewear fitting

    Retinal imaging

    Vision Source Texas City Photos

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    13 years ago

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    Grand Family Eye Care - We'll work our best to figure out what's affecting your vision!

    Grand Family Eye Care

    4.4(13 reviews)
    1.4 mi

    I like the doctor ok but there are many reasons I won't be back…read more Reasons: Ease of obtaining an appointment - 4 (out of 5) Convenience of location - 5 Knowledge and manner of doctor - 4 Knowledge and manner of techs - 3 Ambience and comfort of office - 2 Making client aware of pertinent info - 1 I made my appointment online and dutifully filled out the many pages of forms, including stating exactly what I was coming in for - "diabetic eye exam, contact lens rx and glasses rx." When I finished the preliminary parts of the exam and went to the main exam room, shortly after getting started he told me he couldn't do all parts of the exam today. I was extremely unhappy about that. We had to take off work for the appointment and he should have read the forms and notified me beforehand that I could not get what I needed in one visit. Not reading the paperwork is lazy and sloppy. Furthermore, on the section of the exam where they blow the air in your eye, the tech did it multiple times and it wouldn't work. I finally asked if my having contacts was the problems and she said yes, she didn't know I was wearing them. Again, that was in the paperwork and I would venture a large number of clients who come in wear them. Other reasons to avoid - the waiting area is small and you are practically on someone else's lap while waiting so you are certain to be exposed to it if someone is ill. The 2 preliminary exam rooms are even smaller - one is really nothing more than a claustrophobic, tight-fitting closet. Lastly, in spite of it being an eye doctor's office, they are not well set up for contact lens removal and re-insertion. That someone would need to remove their contacts seems to be an afterthought - which, I feel, is lazy and sloppy - again. There is more but that's enough.

    My wife and visited Dr Nguyen today for the first and last time. He was very nice, thorough and…read moreknowledgeable. The problem I have is he didn't warn me of a $109 charge for the contact exam due to the BRAND OF LENSES I have. This honestly makes no sense to me still. What if I had chosen a different brand off the list my insurance covers? Then the exam is only $15? I understand it is my responsibility to know these things. The issue I have is I feel the right thing to do is let me know, "By the way this is going to cost $109 because you went with another brand." I would have happily tried something else. When I asked for an explanation the nice guy was gone and he was very dismissive after they had my money. I would recommend to anyone reading this to check everything with your insurance before you pay.

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    Grand Family Eye Care - Unsure if a prescription will work? We will build it for you to find out immediately!

    Unsure if a prescription will work? We will build it for you to find out immediately!

    Grand Family Eye Care
    Grand Family Eye Care

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    Vision Source Texas City - optometrists - Updated June 2026

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