I needed an emergency check up and I phoned optometrists in Osoyoos and Penticton, Some did not…read morecall back and others could get me an appointment in 2 weeks, But DR. SPECS took me in that afternoon and the service was outstanding and I would definitely recommend them.

I don't recommend buying glasses from them…read more The Eye Doctor's there are really good. So I trusted them to look after my eye glass needs. They up sell you on everything and convinced me to get progressive lense glasses even though I really only needed readers. (Prescription for distance was for only one eye, and next to nil) Purchased August. 22. 2024 Waited roughly two weeks for the glasses ( not bad ). I was told I had 3 months to try them out. From day one there were problems. After coming back to them on three separate occasions, they convinced me to keep trying them and my eyes would get used to them. Today Dec.3.2024, I went back to them and was told that it was past the 3 month period and that basically the cost for a remedy would be at my expense, and mine alone. Suddenly they have ideas on things that could be done. Redo eye exam, tweek design of the lense, etc... none of these were mentioned when I was there the three times within warranty. They just told me to trust the process and my eyes would adjust. I feel like they strung me along to wait out the warranty. Which I might add would not be expired if they calculated it from the day I received my glasses... Instead of the date of purchase. All very shady business IMO. Not enjoying my $800 glasses that can't be used for reading or distance... They look great on a shelf though...

I discovered Inspired Eyes through my insurance provider's app while searching for an optometrist…read morethat offers direct billing. When I visited their website, I noticed the doctor looked quite young, which made me curious about his experience. Still, something about the team's welcoming faces encouraged me to give it a try. I've worn glasses since I was 14--now I'm 62--and I've visited many optometrists over the years. I expected a typical visit, but what I experienced was truly exceptional. The technician who first saw me used state-of-the-art equipment and kindly explained each step of the process, making sure I was comfortable. The eye exam with Dr. Walker was the most thorough and informative I've ever had. He was patient, professional, and made me feel genuinely cared for. While waiting for my eyes to dilate, I met with the optician, who took time to understand my specific needs--how I use my glasses, my work setup, monitor distances, and more. Despite my limited budget, she never rushed me or pressured me into buying something I couldn't afford. She offered many options until we found the right fit. Dr. Walker later checked my eye pressure and explained the results clearly, even offering tips to protect my eyes. Another optician then helped me finalize my lens selection based on my budget and insurance coverage. Though I only purchased lenses this time, I was impressed they welcomed customers bringing their own frames--unlike some places that discourage it or give disclaimers about potential damage. I was able to choose the right lenses for my needs today. I truly wish I had purchased a full pair of glasses here because they have such a beautiful collection. To sum up: from their cutting-edge technology to their knowledge, kindness, and outstanding service, Inspired Eyes exceeded all expectations. I'll definitely return and highly recommend them. Thanks to all the staff! Have you ever received an email from your doctor summarizing your visit and offering personalized lifestyle recommendations for your eye health--just 10 minutes after leaving the clinic? I did. I even saw him with another patient right after me. Wow!

Please do yourself a favour and check out Inspired Eyes if you haven't already. I know they're…read moreaccepting new patients as I'm one of them :) I came in for an eye checkup and inquired about switching my contact lenses from daily disposable ones to regular monthly ones. After my check up, Inspired Eyes ordered me samples of both for free. They told me to try them out and to come back in a few weeks to order whichever one felt the most comfortable. After trying them both out, I decided to stay with my daily lenses. When I came back to order them, Dr. Walker wanted to double check the fit one last time. While he was doing this, Lana fixed my sunglasses for free. I ended up placing an order for 90 days of disposable lenses and they arrived 2 days later. I feel like all of this combined is the definition of going above & beyond! Also I feel like it's super important (and comforting) to know your Optometrist cares so much. Thank you thank you Lana & Dr. Walker for all your help! I will forever go to Inspired Eyes!

I had a great eye doctor visit BUT fitting for eye glasses was awful! The woman put the close up…read morelens too far down on the glasses and I had to resort to holding glasses a certain way to read. Went back and a different woman adjusted so that specs ride very high up on nose and chafe my ears as well. Now view through a slanted lens which seems to be not as clear as original position. Will return one more time for fitting or or see if they can replace with correct position. Or will try replacement lenses on my old tried and true frame but if no satisfaction will go back to my old source for glasses. Also had to wait a month for new glasses then another month for the replacement. FAR TOO LONG! gw

Not a good experience regarding cataract surgery referral by Dr Ericson. She would not listen to…read moremy input on the state of my eyes and kept wanting to sell me a new prescription when I needed surgery. Went to Dr Good in Summerland for second opinion at which time he said surgery was necessary as soon as possible and helped get me on waiting list for amazing Dr Browne. I felt I was treated as a retail patient and not a medical one. The cost for over $400 for a new prescription that last 2 weeks and 6 month delay getting on waiting list for surgery is not acceptable.

I am new to BC, in the last couple of years. My first time at Strawn was an amazing experience!…read moreFrom the time I walked in the door until I left; the most warm and welcoming staff! Dr. Shawn Laycock was very detailed in describing his findings. I would highly recommend this business to everyone.

From the owner: We offer comprehensive eye examinations, emergency eye care, contact lens services, dry eye…read moretherapy, surgical co-management, automated visual field assessment and high definition 200 degree wide field retinal imaging that avoids the need for dilation drops. We have over 1000 frames and sunglasses in our dispensary and have an in-house edging lab. No referral required!

The Lab Staff in the Penticton Branch is very knowledgable.read more

It is a pleasure to recommend the service of Soul eyewear in Kelowna. Shareen used her knowledge…read moreand professional skills to accurately measure my progressive lens and to guide me through the process of getting well fitting glasses. I have been wearing glasses for many years. The service and follow-up I received from Shareen at Soul eyewear was excellent and appreciated. To summarize in one word, I would say it was outstanding. Many thanks, Colleen

Excellent service. Attentive and thorough and genuinely kind. Will definitely be back.read more