These folks at Greenbrier made me a fantastic pair of glasses! Got me in for exam appointment the…read moresame day I called. The opthamologist listened to my history and my needs, and it helped me get very clear vision and improved 3D/merging. the optical shop did not push or sell, and got me exactly what suited. a delight!

We had our first appointment here this past week…read more The entire staff was friendly, the doctor was informative and pleasant, and there were a large variety of frames to choose from. 10/10 recommend!!

Such nice people and a HUGE selection of frames!…read more The thing I liked the best was that when I went to look for my frames they came up and asked me "What kind of frames do you like? How much are you looking to pay?" Then they went off and looked around for a few things they thought I'd like while I meandered through the shop. When they came back, I looked through those frames, then they made more selections based on what I liked until we found the best pair for me. I LOVE that they asked what I was willing to spend and actually stuck by it instead of trying to cram some expensive pair down my throat.

Pleasant staff Caring, competent physicians…read more Willing to accommodate if necessary if something unusual comes up

I wanted to take a minute to brag on my eye doctor Laura Suppa Sammons. If you don't have a…read moreoptometrist, I highly recommend Dr. Suppa. I've known her for over a decade. She's the real deal. She takes time out to listen to your issues, no matter how long it takes. And she works hard to figure out how to help. You're not just a number with Dr. Suppa. She treats you like you matter, and that is rare to come by in this day and age. Two thumbs up! Five star service!

This location was rude and unfriendly when I went into the office. I asked some questions about…read moresetting up an appointment to help a Veterans Appointment- that the VA has set up. They acted as in " what are you doing here " & "thought I shouldn't be in there" I think the VA should take them off the support list- and we shouldn't SEND anyone there. I called the VA and told them about the issue and what happened today.

Friendly, knowledgeable staff! Appointments are on time and very thorough. More options for glasses…read morethan you can imagine, making for easy selections. Highly recommend!

Very knowledgeable, helpful, and caring. I had to change from an eye doctor that I loved due to a…read morechange in insurance and I want happy about it but these folks were great.

After getting my prescription from this place, they told me I needed bifocals, but when they gave…read moreme the prescription and only had one of my prescriptions on it so now I've ordered the wrong glasses like two or three times trying to figure out what's going on which I don't need a waste of money waste of time and when I try to call the office to speak to a manager, it's impossible to get anybody what ridiculousness is a doctor's office that you can actually not call clearly there's some mismanagement here and they don't care as long as the money keeps rolling in

My cataract surgery was done by Dr Thompson at Rivers Health. I received excellent care while…read morethere. The surgery staff was great. I have had no problems with the surgery and my vision is better than I expected it to be. Can't wait to have the other eye done.

After taking time off work and coming to the appointment the receptionist advised me they did not…read moretake my insurance. I told her I advise them of my insurance when I called and made the appointment and she told me "well you should have checked with your insurance." Isn't that her job? On top of wasting my time they were also extremely unprofessional and rude I would not recommend them to anyone. Oh I also waiting 2 months to get the appointment! What a huge waste of time!

From the owner: Dr. Stephen L. Gaal is the local eye doctor to see for all of your eye care needs in Charleston,…read moreWV. As your local Charleston optometrist, Dr. Stephen L. Gaal can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at 1013A Charleston Town Center Charleston, WV 25389 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.

Even though this doctor is supposed to be the best in the area, I find he's too arrogant and…read morejudgemental to deal with. Rather than discuss the results of my eye exam, he spent forever yammering about vitamins, diet and exercise. He also pushed a line of supplements he carried and got a bit huffy when I told him I wasn't interested. He treats his staff like crap as well. I wouldn't work for him for all the money in the world. Go somewhere else.

The doctor was wonderful and efficient. Friendly, quick exam. Staff was attentive, and I felt very…read morecomfortable. I was in and out in no time. It is very conveniently located inside the Town Center Mall. I got glasses after my exam. They had a nice selection of brand name frames. I was able to select the perfect frames for me. I knew what I wanted, and I found the exact style to fit my face. Prices were affordable, and they took CareCredit, which was a big plus. If you are looking for Tiffany, Coach, Versace, Dolce, MK and more, I highly recommend that you check them out! I got a pair of Dolce and Gabbana. Love them!

The representatives were wonderful, very helpful and sweet. However, my glasses were promised to be…read moredeliver a week after. It has now been 2 and half weeks and no glasses. I have called several times and have gotten the same answer every time. My old glasses are breaking and I am forced to wear broken ones until my new ones arrive. At this rate, it will be by next year!