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    Visionworks

    3.5 (16 reviews)
    Closed Closed
    Updated a few days ago

    Services - Visionworks

    Eye exams

    Eyewear fitting

    Retinal imaging

    Eye testing and diagnosis

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    Review Highlights - Visionworks

    Jamie Brien is an amazing person to have help you pick out just what you are looking for.

    Mentioned in 3 reviews

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    Concord Family Vision Center

    Concord Family Vision Center

    2.6(12 reviews)
    2.8 mi
    $$

    My family and I have gone to Dr. LaRochelle, and for the past few years have seen Dr.Udina, for…read moreover 30 years. We have found them to be very professional and caring about our vision needs. Yes, I might have waited a few extra minutes for an appointment but, on the other hand, have never felt rushed at all during my appointment. A few times, I have had a minor eye infection and was seen immediately upon calling for an appointment. My wife even had a pair of frames that were purchased elsewhere, repaired at no charge by Peter Robinson, who also been there for over 30 years. In this day and age of eye vision outlets in every WalMart, I still value seeing the same faces at a small office in Concord NH. I will continue to recommend Concord family Vision Center to new friends that I meet who have just moved to NH.

    Avoid this practice like the PLAGUE. Dr. Udina is great, but office staff can make or break a…read morepractice and this staff does theirs no favors. They cancel vision-saving tests you've had for months if they suspect that you don't have insurance (which wasn't the case, I had asked them to give me a chance to get my new insurance information together). They want to blame the snowstorm, but they also added that they were also cancelling because my information wasn't yet updated. No attempt was made to reschedule. Regardless of how long you've been a patient there, they have no care for the well-being of their patients, just the ones they know have money. To top it off, the apology I received from the office manager was that "she's sorry if I took it that way." Get real, Karen, and take some responsibility for the actions of your staff.

    Concord Eye Center - The picture speaks for itself!

    Concord Eye Center

    1.9(34 reviews)
    3.1 mi

    Reading others' reviews, I am reminded that I, who used to have exams at the hospital location, was…read moresent to the PillsburySt location for their retina specialist, where delays began. I depend on others for rides, and dread anything lengthy, but confusion by them had me scheduled for one doctor, but not for the ophthalmologist for prescription. We ended up there for FOUR HOURS, and were given the next appt. Returned a month or so later and got through the lens doctor, but then stupidly "pushed our luck" going to the optical shop, where I had already determined to keep my frames, which I had purchased from the CH location years ago, so it should have been an easy order, but the sales lady , who was playing my husband against me and effusively apologizing for her suggestions, really pushed for me to get smaller ones...I held my ground, and signed a release of liability, so she would order them...she did so, but again, the visit lasted 3 + Hours!!! I guess the pandemic must have left them shorthanded, like it did ALL OTHER health services? Anyway, the wait times and seeming lack of respect for patients' time is unacceptable. It's been over a month, and I haven't gone back for the lenses, so finally called ( which I expected they'd do, but I guess that's too much to ask for $800+ lenses, which I PRE-PAID...without new frames! I might amend this review when I do go back, but I'm not holding my breath... SO SAD, even more than angry or disappointed, because my vision is terrible, and I wear Coke bottle-thick glasses, so I need friends at my eye doctor's, not to be ignored and delayed, and to wait endlessly!

    Unfortunately the office is run like a factory. Not a personalized experience then I was not…read moreinformed they charge a fee for use of a credit card. I called after to share this concern about and never received a response.

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    Visionworks - optometrists - Updated May 2026

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