I had a deeply disappointing experience with Edward Beiner that raises serious concerns about how…read morethey handle rare inventory. I purchased a Jacques Marie Mage Casablanca Noir -- an extremely rare model -- after monitoring their site for a long time. The order was confirmed, charged, and physically shipped. UPS tracking shows a confirmed pickup scan in Miami, meaning the item was boxed and handed to UPS. The next day, Edward Beiner manually requested the package be returned to sender mid-transit, then informed me the order was canceled due to an "inventory discrepancy" and that the item was oversold. This was not a label-only situation -- a real unit was shipped and then intercepted. Calling this an inventory glitch after the item had already left their possession is misleading at best. From a customer perspective, this feels less like an error and more like a post-sale reallocation once they realized the demand or value of the item. While I was refunded, the way this was handled shows a lack of transparency and respect for customers, especially collectors purchasing hard-to-find luxury items. If an item is sold, charged, and shipped, it should be honored -- not pulled back quietly after the fact. I would not recommend purchasing any items from Edward Beiner unless you are prepared for the possibility that your confirmed order may be canceled even after shipment.

During a recent trip to Miami Beach, my wife and I had the chance to visit Edward Beiner at the…read moreBrickell City Centre -- and I have to say, Bridgette and Collin are absolutely exceptional. As someone who's been collecting Jacques Marie Mage eyewear for some time now, I know how difficult it's become to track down limited edition pieces lately. One particular model I'd been eyeing had already vanished from the JMM website, but I noticed it listed at Edward Beiner.By a stroke of luck, our hotel was just five minutes away, so before checking out we squeezed in a quick visit -- and there it was, the exact model I'd been searching for, as if fate was saving it for me. The entire experience was seamless thanks to Bridgette and Collin's deep product knowledge, professionalism, and genuine enthusiasm for the craft. Their attention to detail and ability to share insight into fit, design, and production truly set them apart.To make the moment even better, my wife found her first pair of Jacques Marie Mage glasses -- a perfect reminder of this Miami trip for both of us. Next time I'm in town, I'll definitely be stopping by again... and I can already feel myself being tempted to dip my toes into a pair of Chrome Hearts sunglasses.

Very friendly service here. They have modern selection of eye glasses as well. Relaxing…read moreenvironment, and they perform a myriad of eye exams as well.

I have had the best experiences with Home Optical for over fifteen years. Their expertise,…read moreprofessionalism, attention to clients, and service are consistently wonderful. The owner and staff truly care about their clients and treat us as valued family. I highly recommend Home Optical. They are the very best!! Eileen

This was our first visit to this location. The service is just as good as in others we've been to…read more The store was nice, very roomy with a place to sit while waiting. We were greeted immediately upon walking in and were in and out quickly.

Delivery is a big problem. Warby Parker uses Ontrac with some of the worst delivery ratings in the…read morecountry. Lost 2 of my orders. No one to call. I call the store and I get sent to a Customer Service Center, who can't tell me anymore then the OnTrac fake status app tells me. I get notified package will arrive tomorrow but it's still in NY somewhere. It's long over due. Very frustrating. Avoid Warby Parker like the plague. Bad news! Also second time back in the store no one helped me. First time was good. It's just crap! No one cares!

Omg!!! Silly me!!! I totally forgot my contacts back at home!!! Like what!?? I'm in Miami on my…read morevacation with my man, we barely touched down and I don't have my contacts to look extra cute?? Girl, I cannot see without my glasses, I'm like Velma from Scooby doo! I kid you not! But to my surprise, I remembered I recently got my prescription not too long ago so I can hit up any eye glasses store and see if they had my prescription. I was willing to pay for a pair because I know how pricey contacts are. Luckily for me, I had the pleasure of speaking with Benji! Absolutely the best!! I called late night right before closing and he was so kind and so helpful with my situation. He went above and beyond for me! I never had such an amazing customer service like that!! He explained to me that he cannot sell me pair, he first needs give me a trail pair to see if my eyes will adjust well to the contacts. I stopped by the next morning, got a box for each eye and gave me a week's worth of contacts for the trail. I walked out without paying a dime! I decided loved his service and will definitely will be placing an order with this establishment!!

Went back to this store to have eye check up for me and my son. Joy helped me and my son in having…read moreour check up. Dr. Cristy did our check up and it was great. She explained to us everything. My son got his contact lenses and I didn't get anything because my vision was fine. Will always go to this store for all our eyewear and vision needs. Excellent customer service!

Dr. Ashley Diep-Lam was very professional and skilled during my eye exam. She addressed my concerns…read moremore than any eye doctor I've had before. When I told past providers about having dry eyes, most of them didn't bother doing much beyond suggesting eye drops. Dr. Diep-Lam actually tried to exam my eyes and took time to ensure that any abnormalities seen were benign. The office made it easy to make an appointment, apply my insurance, and to check in. I will definitely be coming back for my next exam.

They are great, I do my annual exam every year, and the main reason I go i because of Polette, she…read moreis helpful, professional and knowledgable. Looking forward for my new pair of classes !

Aging can be tough, especially with the aging of your eyesight. I ended up having to have a…read morecataract operation plus a cornea transplant which, in turn, necessitated me having to get new prescription eyewear. So as per my usual, I went to Chic Optique located in the Shoppes of Wilton Manors with whom I had done a lot of business in the past and to whom I had once awarded one of my coveted five-star reviews. When I buy eyeglasses, I always buy three pair at a time. One regular pair, one polarized sunglass pair, and one pair for special colorblindness correction. As Chic Optique doesn't handle colorblindness correction I thought I'd just get my "PD" (pupil distance) from them, then merely do a mail order for those glasses, but purchase the other eyeglasses and frames from them as I had done in the past. I thought no big deal. They did it in the past plus they needed to have PD anyway for the other two. But a big surprise! They refused. I was bluntly told in a most impolite manner: "If we aren't doing the glasses (which glasses they don't handle) we won't give you your PD." Well, phewy on them. With that attitude I'm not buying anything from them, reduced my five-star Yelp to one, and left, never again to return. So, to find a new optical store; and one that is caring, friendly and looks after its customers? A friend told me of Lopez Optical located in the Little Havana section of Miami. Though I didn't want to drive all that distance I'm darn glad I did, because I now have some really good friendly helpful and accommodating optical services that I can rely upon. Besides being delighted with their knowledgeable caring service I was really impressed not only with the huge and varied selection of frames but their prices too. Five Stars!

Went in yesterday to pick up my new prescription glasses that I ordered a while ago and wow, I love…read morethem! I usually wear daily contacts but recently, I tend to let my eyes rest more in-between time unless I'm playing tennis or doing something sports related. These glasses are amazing...had the works done ie AR Coating, Scratch resistance and High Index since I'm pretty blind. HIGHLY recommend the AR coating especially when you're out on the water on the boat or fishing whatever...there's little to no reflection from the water and it's amazing, they're almost as if you're wearing polarized sunglasses. Service here continues to be stellar and they're so easy to get to from wherever you're at with their own parking lot. It's off Calle Ocho and I've never had any issues with traffic etc. Another great find in Little Havana!

We honestly can't thank Dr. David M. Roth enough for what he has done for us…read more My name is Derek Garcia, and my brother Devin and I have both been using Ortho-K lenses with Dr. Roth. Before starting this treatment, my vision was so bad that I felt limited in a lot of things. I always had to wear glasses, and they often got in the way of the activities I love. I practice Jiu-Jitsu, ride my bike, go to the beach, and enjoy being active, but glasses made many of those things harder. Today, things are completely different. Thanks to Ortho-K lenses, both Devin and I can see clearly during the day without glasses. It may sound simple, but for us it has been life-changing. We have more freedom, more confidence, and can enjoy everyday activities without constantly worrying about our glasses. What makes this experience even better is the people. From the moment you walk into the office, everyone makes you feel welcome. The entire staff is always friendly, patient, and genuinely caring. A special thank you to Cindy, who is always so kind and helpful. She goes out of her way to answer questions and make everything easy for our family. And Dr. Roth is not only an amazing doctor, but also a wonderful person. He truly cares about his patients and takes the time to explain everything. You never feel rushed, and you can tell he wants the best outcome for every child and family he treats. As kids, we never liked wearing glasses, and being able to live our lives without them has made a huge difference. We are so grateful to Dr. Roth and his team for helping us see better and feel better about ourselves. Thank you, Dr. Roth, Cindy, and everyone in the office. You have made a bigger difference in our lives than words can express.

Although we have been seeing Dr. Roth since 2006 on a yearly check-up basis. I haven't always…read morewritten reviews because I mentally give him 5 stars after every visit that my daughter or I make. He is still an excellent optometrist and a super fun and nice person. His business is still thriving in Miami Beach after 30 years. His huge selections and brands of glasses and sunglasses are topnotch. His office is glamorous and very well organized! We love to shop there! I would also like to thank Phil de Souza, the Director of Eyecare & Retail Operations, for his meticulous and careful selection of eyewear for my daughter and me. He has great taste and a talent for choosing eyewear that suits the personality of the customer. I highly recommend Dr. Roth for your eye exams and eyeglasses. Parking is convenient next to his building and is wheelchair accessible. He is located in the heart of South Beach.

This was my first visit with Dr Wigdor. I was taken into an exam room 10 minutes prior to my…read morescheduled appt. I was given a thorough exam and the doctor answered all my questions. The optometrist who took care of my glasses was wonderful and extremely knowledgeable. I left the office confident that I was well taken care of.

Dr.Rosin was my optometrist for many years until the day I met the new manager woman with the scar…read moreon her neck who never gives out her name. Dr.Rosin your front desk staff is atrocious I am still without glasses and searching for a new Dr. Absolutely terrible experience I had with this front desk bunch of mean rude lowlife women who take out their misery on innocent patients.