I want to thank Joe for immediately stepping in to help with an issue I had that caused my pair of…read moresunglasses to be slightly crooked. All I did was walk in and he was seriously one of the best people/employee I have seen serve me. Thank you Joe and Frameologly Optical!

I keep telling myself, "I have enough; I have enough"... eyewear, that is! But, I gotta tell ya,…read morewith Frameology Optical and Stacey Murphy around, I never win the argument with myself !! Stacey is just an amazing individual with whom to work when purchasing eyewear and her stock is so imaginative that I invariably leave the shop with another wonderful, fun-filled pair of frames. Her stock goes from conservative (not me) to crazy (me) and Stacy's opinion always rings true. I HIGHLY recommend this establishment because not only is the product amazing, but the customer service is prolonged, lasting long after you leave the store with your new purchase. Thank you Stacy and the FO team

I would highly recommend Clarity Eye Care! The staff is incredibly friendly and professional and…read morecare so much about their patients. I had an amazing experience with them!

The progressive eyeglasses were unuseable because the lens area was too small to support the…read moreprescription. After spending $1,378 on two pairs of glasses, I mistakely believed Clarity would stand behind its work. They said would "make us happy" and offered a refund, but then refused to answer many phone calls, emails, and letters when we asked for one. It is insulting to be treated by Clarity in such a dismissive and deceptive way. I have never been treated in this way by any business. I wish I could give Clarity zero stars and sue them in small claims court.

Great family run business, expert advice and personal care on a level usually reserved for luxury…read moregoods, and their selection of frames and and products are top quality. Jim and Patricia make choosing your eyewear and getting you a really great prescription fun and easy, and the whole experience has been great for me and my family. I transitioned to no line bifocals (yep I'm falling apart nicely), and Jim educated me on the process as a wearer, what to expect, and really dialed in my prescription to suit my needs. If you want great eyewear in the Syracuse area do yourself a favor and skip the chain stores and see what its like to be an appreciated customer.

Beautiful selection of frames that are not over the top, terrific care. Jim's a peach and knows…read morewhat he's doing.

I was not happy with the doctor assigned to me. He couldn't figure out my prescription after many…read morevisits. I use torics xr for astigmatism and still seeing blurry from my right eye. Doctor has no people skills whatsoever!! He decided to keep my old prescription instead of figuring out a new one. Absurd!!! Not to mention I paid a lot of money to just have my prescription stay the same because he could not come up with a new one. Total waste of my time and money!! After all, I still had to go to a new doctor to get an accurate prescription for my eyes.

Very safe office. Great kind helpful.staff. Dr. Smith took his time and listened to my concerns…read moretaking his time to address all of them. Staff very helpful picking out glasses. They have a good variety of frames to choose from.

Great eye exam and correct prescription . Got my glasses in about 8 days. Great customer service…read more Will def go again for next eye exam

Always a wait. Have a major billing issue and am getting absolutely no help from them. In fact, I…read moreactually had the insurance company intervene and they got no help from them either - they were given 2 non-working phone numbers. I also called Walmart Vision (not the store) and they were AWFUL. Everyone is passing the buck and I'm stuck with a balance bill. The store doesn't step in to help. It's a mess. Will steer clear of Walmart associated vision centers going forward, that's for sure.

Sally and Nikki were two out of a handful of lovely, kind and nice people I interacted without…read morethroughout my appointment. Overall the everybody there made my visit enjoyable and I can't wait to come back and see them all again. I love being a VIP (patient) at Roberts Eye care in Vestal!

My optician was clueless with zero customer service skills. She spent 90 percent of the time on the…read morecomputer. She didn't check my pupil distance, did not recheck if my trifocals need any adjustment and never discussed options. I was there on the 5th of June and now found out that the lenses were not ordered until the 12th! They FINALLY arrived last week and the lens didn't fit my frame. Now the replacement is not due until August. Totally unsatisfactory. Go some where else to buy your glasses.

Dr Allen was wonderful! Explained my condition and was able to give me a prescription for glasses…read moreafter cataract surgery Even though I have a retina problem

Best eye doctor I've ever been to!…read more Dr. Nelson is friendly and professional and extremely knowledgeable. I always opt for the first appointment of the day because as with every medical office things happen and get backed up. I've never had any issues getting in and when I've had a problem where I needed to be seen same day they have always found the time. I highly recommend this office!

Everything has a charge, no warranty no free mailing no cloth or glass cleaner. All these things…read moreused to be with a purchase of glasses. They were mailed with the markings on the lens, which would not come off, when I tried to read with the glasses, I could not see so the prescription was wrong. If I wanted to mail them back, I have to drive 50 miles to the UPS store to send them back . This place is not worth it. It is also very expensive for the frames and the lenses and the prescription.

First of all they are deleting their bad reviews on this app. I had an appointment that I waited 8…read moremonths for, and they canceled it. I was calling every month to see if I could be seen sooner. They claimed they texted me to reschedule, I never got the text. I was not called to reschedule either. If you read their Google reviews the practice manager seems to have a screw or two loose. He is rude, condescending, and his replies are riddled with spelling and grammar errors. What an embarrassment. AVOID THIS OFFICE.