Vitas was a blessing for my family. RUTH House was clean and very comfortable . The care and…read morecomfort shown to my mom was exceptional. Everyone was caring not only to mom but to me also. Letting her know everything they were going to do, even though she was unable to communicate. That is a sign of respect for the patient. Thank you to the Entire staff. I would highly recommend them to anyone going through a tough time!

they over charged me and did unnecessary tests! $5000 for under 2 hours and they sent me home and…read moresaid to call my primary doctor!!! do not go!! they charge a facility fee and a separ doctor fee of $1000.00 go anywhere else!!

The HR staff are illiterate. Case managers are unprofessional. I shared a client with a worker…read more(will NOT call her a caregiver) who referred to client named Bradley as "Tim" in all her charting. These people hire anyone who is upright and has a pulse. NEVER use an agency for care - network and find private pay (FAIR pay - not $16/hr pay for care providers at this place while the agency charges $35-45/hr) A fair wage for a quality care provider is $22-30/hour. These agencies do not care about clients - they care a lot about making money off said clients. Worst experience ever

After suffering a horrific accident where I smashed my face and broke both wrists that needed…read moreplates and screws installed in them, I was literally not able to take care of myself. I had casts on both arms and almost up to the top of my fingers. I had excellent care at Waukesha Memorial Hospital for a week and then not good care at a physical rehab center that I will not disclose for now. Once home I was in dire need of being bathed and combing my hair and that is when Gina took excellent care of me and with a happy and funny attitude also. Not only did she look after me, she also emptied my garbage and help me open bottles in my refrigerator because I could not. I was totally impressed with Gina and someone who I could call a friend!

The staff were very kind . The setting was lovely. I only wish my mom could have seen her…read moresurroundings. She did see the birds and squirrels from her room. The ringing of the bells when she passed was comforting. The cafeteria was well ran with friendly staff and great tasting food The only negative was that we were offered bereavement counseling and the social worker still has not reached out.

Great staff clean well kept up excellent cafeteria. The…read morelevel of care is off the charts. I hope you're looking for a hospice. This is the one. Highly recommendedGreat staff clean well kept up excellent cafeteria. The level of care is off the charts. I hope you're looking for a hos pice. This is the one. Highly recommend it

Sadly I would like to give more stars only for the caregivers, but it's not possible as a…read moreresponsible human. BEWARE this facility has had over 7 Director's of Housing in the last 4.5 years. The bar is extremely low. If your loved one is in need of actual assistance, say Level 2 or 3 acuity they are not equipped nor willing to care in a dignified manner. My mother moved here in early 2020 with the same level of care needs as when she was forced out in late 2024. The current housing director, Candice, began a campaign to kick her out in June 2024 using emotional abuse, retaliation and bullying tactics. She repeatedly entered her room without permission and told her she was "feeble, and too much work." She insulted and dehumanized my mother and instructed caregivers to strip her of care needs she had been receiving for years. While some caregivers complied with these dehumanizing instructions, others did not (thank you to the few and shame on the rest!) In addition, the food is of low quality, with the same basic menu repeated every week. Bland picnic food such as hotdogs and potato chips are served multiple times a week with nary a vegetable in sight. There is NO DESIGNATED CLEANING STAFF. The caregivers are expected to clean the rooms on top of all of their other duties. This is simply not possible so please enjoy filthy rooms in unhygienic conditions. I am consciously choosing not to name caregivers in this post as I fear retaliation for them. But my hope is that if you have a vulnerable or disabled senior in your life you will read this review and look for another location for your loved one. Otherwise, plan on visiting MULTIPLE times a week/month until they make serious changes in management and find a competent Director of Housing. What a sad and disgraceful end for my family at this residence.

Absolutely do not send your loved one to live here if they have medical needs. Staff are unlicensed…read moreand unable to provide routine care. It is not safe. They have abandoned patients in the ER and refused to let them come home because they didn't want to provide simple wound care. Their staff are rude on the phone and uncaring. Think twice before sending someone here, it's very sad and sinister.

Came in with my grandmother for PCW work and all the staff were very kind! Applying for the first…read moretime was confusing but they helped us through the process and was very patient. Overall, I would recommend!

Very good people. My husband was on home hospice with them for about 6 weeks and then when it was…read morealmost at his last days he went there for 4 days. They were wonderful people

Seasons Hospice was there at a moment's notice whenever I needed them as I cared for my ailing…read morehusband. I can't say enough about how much I appreciate their professionalism, their compassion and their promise. I only wish we could have worked with them a little longer than the one short week that we did, as my husband passed earlier than we had imagined he would. At least his last week of life was as comfortable as it could possibly have been. I would highly recommend them for anyone who is needs this type of care.