Victor (Victor not Vector!) Security is a family-owned business that I've used for 20 years. The…read moreprice is good and the people are great! They are watching! And it's very nice to have a personal relationship with people you are entrusting with your life and safety. I recently moved to Delaware and am so disappointed there's no one like them here, just the giant companies that charge way too much and are only interested in upselling you. Thank you for everything over the years, Erica, Robyn, and crew.

Some 10 years ago, ADT my security company didn't care about there customers. I did some research…read moreand decided to try Victor Security. I was concerned because it was a very small family company. Since then I have been 100% satisfied. If there is a problem they are on top of it. For example this Thursday (Thanksgiving weekend), I reported a problem to the general number (a yellow light on the panel). I got a call back from the owner within the hour (a service you don't get often). I couldn't take the call and I decided to wait till Monday as it was not an emergency situation. Can you believe that the owner called me back? This is the kind of service you will get from Victor Security for a fraction of the price from the other companies.

The best alarm company in the area .excellent customer service and great service price very…read morefriendly to customers

I gave 3 stars to Independent Alarm to be fair to the company as I have not used their Alarm…read moreservices. From my recent experience I would give 0 star to the sale rep "Joe". We had an appointment at 3:00pm on 6/20/2017. Joe called at 2:40 asking if we could meet early and I returned the call 5 minutes later at 2:45. The number that he called from was their office number in NJ and they had to communicate to him that I was fine with an early meeting. Then he called again, left a message that he was not able to find a parking space (NOT a fact at this time of the day in my neighborhood). I contacted him again at 2:50pm and he was on his way to the next appointment. I checked where he was, he said at 67th street.... In 5 minutes he was at 67th street from Center City???? At 2:55pm I called Tony at the office to report the lack of service (note that 2:55pm was before the time of my scheduled appointment with Joe). Tony had been very helpful a few days prior, to get all the information and organize the field inspection with the salesman Joe. However, when the incident was reported, he was polite but non-committal, like he could not do anything about it but knew about the problem with sales...? I am not sure what has happened. Philadelphia is to far? Too complicated for a NJ organization? They have a communication problem? I will never know but I cannot trust this company with the safety of my family and will use someone else.

I purchased a 32 channel Sure Vision system with 10 cameras to get started. I also added a number…read moreof pre-terminated RJ45 cables in late summer, 2024. This was my first attempt at installing a CCTV system and basically knew nothing related to installing CCTV system(s). I definitely wanted to use the advanced features (AI) that are advertised on some of their cameras and NVR. After watching a few of their 'how to' videos; I began the installation. Took it slow by staging the system near my internet connection in the basement of my house. I then began placing the cameras on my property connected to an outdoor switch, then connected to my NVR in the basement. I have very long cable runs. Well, each camera came up on the NVR monitor as promised. The quality of the videos are excellent and I was extremely pleased. I then wanted to have the videos added to two I-Phones and three I-Pads via their app. After one short call to CCTV SP's support, I got them all working great. Next, bring up some advanced AI features on one of my purchased cameras. I watched the videos related to AI features and had some success. After one more call to CCTV SP's support, I got my questions answered and the AI features are working great. At first, I was getting too many alarms; however, the support told me how to fix the problem. Now I reliably get internet notifications with a video clip exactly like I wanted. The system has been flawless since day 1 (about 4 months now), and I am extremely pleased with the quality of the hardware, the software, the support, and above all the quality of the videos. All and all, CCTV Security Pros have exceeded my expectations and I highly recommend them.

CCTV Security Pros outfitted me with a system that served my exact needs. They were spot on with…read moretheir recommendations! Equipment was shipped within days, which was perfect timing for the installer's availability. The installer they recommended was a pleasure. In and out in one day. Took the time to walk me through the system, which was a bonus. I love it when things work out the way they're supposed to. Extremely Grateful

Sean is AWESOME! As with all stories there's complicated background, but I'll make it simple. I…read morepurchased an Ecobee that was installed incorrectly by someone else. Sean came to the rescue and had me up and running quickly. Saved me and my household from a freezing New Year's Eve! Thanks Sean! Thanks especially to his family for letting him help me during their busy family day!

From the owner: GoodRainTeam is here to make your project simple. We provide neat and professional solutions. Let…read moreus help you with your next project.