The team at Chesco has been taking care of our home security needs for 10+ years. Steve & the team…read moreare very responsive to service requests and spend the extra time to explain changes in equipment and technology. We did not get this level of service from the large, national providers and would highly recommend this company to anyone in the region looking for top notch home security service.

Shawn at North American Security is the best! He originally set our family up with a great security…read moresystem and has always been willing to help out since. When we couldn't locate the source of an unusual beeping (like a smoke detector with a dying battery) we called Shawn and he came right out. AT 7:30 PM ON A TUESDAY NIGHT!!! It turned out the beep was not one of his alarms, but a Carbon Monoxide detector we had put in ourselves. Shawn was still happy to explain what the problem was and recommended a few solutions. He couldn't have been nicer about it. Our family will never need another security specialist because Shawn is #1 in his knowledge, clear explanations, and especially customer service. Highest possible kudos!

We have been using Shaw at North American Security for well over a decade. He installed and…read moremaintains our system. His service is excellent and we have been very satisfied since our initial meeting.

Shout out to Citidel Alarm company. They called me proactively today to let me know my alarm…read morestopped communicating with their local control center. They sent a tech out immediately who was able to fix at no charge. If you are looking for an alarm company they are the most budget friendly but have excellent response time and customer service. They are also a local company which I am glad to support.

I have had service with Citadel for over 27 years. The owner is dedicated in delivering quality…read moreservice.

I read good reviews on Google for this company. I can't believe it because they took over for the…read moreAlarm company that was working with me for 25 years and within three years of having to work with Girsh there were all these problems with the that I never had and basically my should've been upgraded, but they kept just coming out service call after service call and putting a Band-Aid on a big problem and it just cost me a lot of money. I finally figured out. I just need to upgrade the entire system and realize I all that money for service calls when they didn't fix the makes manners worse is that the owner of the company basically screamed at me a few times when I called and was so rude. I guess the motto of the customer is always does not ever apply to him it was a disaster working with this company and I definitely would go elsewhere. Signed big dissatisfied customer in Elkins Park PA.

I have been with them since 2019 and so far so highly satisfied and recommend them to anyone and…read moreeveryone!!! Very professional and also personable as well. Always kindly answers and responds to all my questions and concerns even with minor and small matters. Treats me like a family and I can strongly count on them. Also, their price for the service is very reasonable and affordable. I appreciate all your services and bless your business. Thank you!

I was searching for a company that can install a buzzer intercom system for my business office. I…read morewent through a 3rd party where I indicated what I was looking for and they recommended three companies - The Security Guy, was one of them. The Security Guy stood out against the other two. I met Corey Nydick for a "walk through" of the office space and he explained to me how the buzzer intercom system would work and I was sold. Within a week of the "walk through", we scheduled installation, which included an exterior station with built in camera, interior station with monitor, magnetic lock, keypad to unlock the door (key less entry), an exit button, power supply, and a back up system for power loss or surge. Bob, the technician, was also great. He was respectful of the space (i.e., cleaned the mess that was made via installation). Everything was installed within a day and a half - my office is an old building so the wiring took a little time. I would definitely recommend Corey and his team for any security needs

I am not sure which rating to give because my experience was limited to one phone conversation. I…read moream looking to install a security alarm system to my home. The problem with that is the fact that "The Security Guy" as many other similar services are insisting on signing at least 1 year contract (with a $650 installation) or 3 years contract (with a free installation). It makes it "sign and pray" scenario, when a good customer service attitude might turn to a worse, once a 3 years service agreement is signed. The monitoring company will have no incentive to provide a quality customer service once agreement is signed because customer is trapped in 3 years contract. I am not sure that this is a good business model from the customer point of view. P.S. I gave a 3 stars rating just because I do not like the contract structure that is offered by the company for home alarm installation.

I carefully vet my vendors and while the installation was as specified - I in fact recommended…read morethem several times - I am disappointed that there has been zero response to ANY issues / inquiries I have sent over the last months. Absolutely not acceptable. Very disappointing and I can no longer recommend their services.

Red Brick Security was recommended to me by an old friend and Jesse and his team did not…read moredisappoint. We started with a consultation where I was able to ask questions and figure out what worked for me. Cost was an issue and Jesse talked through all the options and made a recommendation but did not pressure me or try to upsell me to engage in services he didn't think I needed. We talked about safety and what other people in the neighborhood have installed. It was great that he knew the area and had many long term clients around me. After picking the best package, Jesse followed up quickly and installment was very smooth. He discussed where I wanted the devices so that nothing was too obvious or ruined the aesthetics of the room. It was all carried out quickly and cleanly and with minimal interference in my day. I have since recommended Red Brick to everyone in my development and to other friends in Philadelphia.

I added a review before and Yelp keeps removing it. I'm not sure why. Seems bias Yelp! So, I am…read morereviewing again since you blocked all 5 positive reviews of this business and are posting only the 1 negative. Phoenix Security is a family owned, local business, they have a national reach, but truly have roots in the Delco and Tri-State area. The owner is amazing, the office staff has always been helpful, and the installers were quick, clean and efficient. I cannot say enough great things about Phoenix. They secure my home, my vacation home and business. Unlike larger national companies, you're not renting equipment or paying weird random fees. The pricing is clear and I was informed you can build off the systems as you go. It's really something that can grow with you.

The service I have had over the years has been phenomenal. We have used them for well over twenty…read moreyears and have never had anything but top-notch first class service. They are reasonably price and on more than once occasion walked me through a problem, saving me the cost of sending a repair person. They have installed my system and stood behind their work.

I hired this company in 2023 to install 8 cameras paid 5K To this day, only 2 even respond--and…read morethey're not programmed correctly. The installation was sloppy, unsafe, and full of violations. The owner, Ildar, refuses to take any responsibility, ignores all concerns, and has zero interest in fixing his mistakes. He make only promises he will be here Never happened. PTZ cameras failed several times from day one, he fixed it one time but after that he said he's not going to do it he wants more money. When I did my research I found it a lot of red flags with wire connection and wire installations was not done correctly. He tried to blame in me I did something. I even paid for a professional site survey from another company , which clearly outlined what needed to be corrected: 1. Add surge protectors on the NVR and the switch in the sauna. 2. Replace the PTZ camera with 2 fixed lens cameras (or at least upgrade to higher gauge wiring). 3. Re-run cables at least 1 ft away from power lines to prevent interference. 4. Add new cable for an additional camera. 5. Install backyard cameras in a proper criss-cross setup. 6. Update firmware to the latest version and reprogram all cameras. 7. Activate microphones and post required "Audio & Video Recording" notices. 8. Enable WDR and adjust motion sensitivities. 9. Rewire the PTZ camera inside the garage--current wiring is overtightened with staples, wrong gauge wire, and unstable connectors. 10. Entire wire needs to be removed and install correctly to avoid any interference and damages in future . All of these are basic corrections to remove hazards and bring the system up to standard. Ildar has refused to address any of it. Don't waste your time or money with this company. Before we start building the deck the camera did not work already he going to twist the stories in his favor .Please review entire record This owner is a liar. Learn from my mistakes. The work is unsafe, unprofessional, and the owner will lie and ignore you once he's been paid.

Don't trust this company. Don't stand behind their product. Won't honor their warranty. New…read morecameras want to charge for new cameras and service to come and tells you after they are arrive about the charge. Don't trust them.