For stereo or TV, Profound has outstanding service, professionalism and knowledgeable associates.read more

A great experience. Everything from suggesting the right components for our budget, to scheduling,…read moreto installation and follow-up! The technicians were so friendly. Great customer service! Everything came out better than we hoped. Will use again!

I purchased a 32 channel Sure Vision system with 10 cameras to get started. I also added a number…read moreof pre-terminated RJ45 cables in late summer, 2024. This was my first attempt at installing a CCTV system and basically knew nothing related to installing CCTV system(s). I definitely wanted to use the advanced features (AI) that are advertised on some of their cameras and NVR. After watching a few of their 'how to' videos; I began the installation. Took it slow by staging the system near my internet connection in the basement of my house. I then began placing the cameras on my property connected to an outdoor switch, then connected to my NVR in the basement. I have very long cable runs. Well, each camera came up on the NVR monitor as promised. The quality of the videos are excellent and I was extremely pleased. I then wanted to have the videos added to two I-Phones and three I-Pads via their app. After one short call to CCTV SP's support, I got them all working great. Next, bring up some advanced AI features on one of my purchased cameras. I watched the videos related to AI features and had some success. After one more call to CCTV SP's support, I got my questions answered and the AI features are working great. At first, I was getting too many alarms; however, the support told me how to fix the problem. Now I reliably get internet notifications with a video clip exactly like I wanted. The system has been flawless since day 1 (about 4 months now), and I am extremely pleased with the quality of the hardware, the software, the support, and above all the quality of the videos. All and all, CCTV Security Pros have exceeded my expectations and I highly recommend them.

CCTV Security Pros outfitted me with a system that served my exact needs. They were spot on with…read moretheir recommendations! Equipment was shipped within days, which was perfect timing for the installer's availability. The installer they recommended was a pleasure. In and out in one day. Took the time to walk me through the system, which was a bonus. I love it when things work out the way they're supposed to. Extremely Grateful

I am a YELPer for restaurants and travel usually, So i don't review business and services unless…read morethey are EXCEPTIONAL......so here we are: Technically savvy, they REALLY know what they are doing, makes great recommendations and trusted guidance. I could go on an on, instead just look at the other posting and know the GOOD far outweighs the bad and they just are THAT GOOD! (and nice folks as well)

Victor (Victor not Vector!) Security is a family-owned business that I've used for 20 years. The…read moreprice is good and the people are great! They are watching! And it's very nice to have a personal relationship with people you are entrusting with your life and safety. I recently moved to Delaware and am so disappointed there's no one like them here, just the giant companies that charge way too much and are only interested in upselling you. Thank you for everything over the years, Erica, Robyn, and crew.

Wowza...Incredible service - I have never seen anything like this! If you are looking for…read moreprofessionals who honestly care about you, please do not hesitate to call them. They returned my calls promptly and answered all of my questions. Honestly, they took time to analyze my security situation and with 24 hours it was installed. They tested it and tested days after the system was installed to assure that it was working properly. All of my questions were immediately answered. They respond to text messages after hours too. I would highly recommend them!

I agree whole-heartedly with the review from Fatty D on 6/15/25. I have made numerous appointments…read morewith the owner regarding our existing home security system for random issues. Problem is no other standard surveillance companies (ADT, etc., ) work with Amcrest products nor is it compatible with their particular systems. Worst case scenario, I go with another (commercial) company that installs/monitors/services their hardware itself for a monthly fee. I made multiple appointments with the owner of Fixabit and everytime there was some.......excuse. Ultimately the owner was a complete "no show" and has "ghosted us" after being long time customers who have purchased several cameras/upgrades. I concur with Fatty D. DO NOT BUY FROM THIS COMPANY.

The best alarm company in the area .excellent customer service and great service price very…read morefriendly to customers

I gave 3 stars to Independent Alarm to be fair to the company as I have not used their Alarm…read moreservices. From my recent experience I would give 0 star to the sale rep "Joe". We had an appointment at 3:00pm on 6/20/2017. Joe called at 2:40 asking if we could meet early and I returned the call 5 minutes later at 2:45. The number that he called from was their office number in NJ and they had to communicate to him that I was fine with an early meeting. Then he called again, left a message that he was not able to find a parking space (NOT a fact at this time of the day in my neighborhood). I contacted him again at 2:50pm and he was on his way to the next appointment. I checked where he was, he said at 67th street.... In 5 minutes he was at 67th street from Center City???? At 2:55pm I called Tony at the office to report the lack of service (note that 2:55pm was before the time of my scheduled appointment with Joe). Tony had been very helpful a few days prior, to get all the information and organize the field inspection with the salesman Joe. However, when the incident was reported, he was polite but non-committal, like he could not do anything about it but knew about the problem with sales...? I am not sure what has happened. Philadelphia is to far? Too complicated for a NJ organization? They have a communication problem? I will never know but I cannot trust this company with the safety of my family and will use someone else.

Absolutely recommend! Contacted premier fire & security for an estimate on camera installation…read more They responded right away, and were extremely professional, knowledgeable and reliable! Great communication, on time, clean, efficient, paid great attention to detail and trustworthy. You can really tell this company is dedicated, cares about their work and their customers satisfaction! They did a fantastic job from start to finish! 100% recommended! Will be using them for any other jobs in the future as well

From the owner: OCTOBER is fire prevention month & Premier Fire & Security LLC encourages you to check your smoke…read moredetectors, fire alarm devices and security systems. Have your fire alarm system tested today. Contact us for a free estimate. If you need more information on how to do this or would like us to come out for an evaluation, contact us today. Fire Alarms Intrusion Detection Inspections, Testing & Maintenance 24/7/365 Central Station Monitoring Camera Systems Access Control Consulting Design Build Projects Drawings and Calculations Parts & Smarts Projects RV & Camper Cameras, Automation, WIFI, Audio & Lighting Outdoor TV’s & Sound Systems Networking and WIFI Solutions Audio & Video Home Theatre Home Automation Smart Aquariums & Terrariums System Repairs & System Expansion Safety & Security Film Starfields

If you're looking at buying from these guys, make sure you live close by, so you don't spend an arm…read moreand a leg to return your items. I warn you now that you more than likely will want to return your items for various reasons. It cost me $190.00 to learn a real good lesson to not buy anything with high dollar amounts online -- especially from this company. First of all, Mark the manager and salesperson, is engaging and pleasant, but he has a way of interrupting quite a bit and I didn't get the warning he really wasn't listening to my need in a DVR, but saying yeah, yeah, it'll do that, when it really won't. I own an old ARC-JFTAO5 DVR made by Arcvision, as near as I can tell. I've had it for over sixteen years and it's basically bulletproof, having used it with no trouble at all for all these years. It takes 1080P, has four audio inputs (which can be selected from the live screen at will, but only one at a time), has all the features of the new unit I purchased from Mark, except the 4K and a front USB port that gives you the ability to load to a disk or thumb drive in the old format, using the player, or in MP4. I only describe the model number I have hoping someone else has my old arcvision unit. I firmly believe the same companMark gets his units from manufactured mine. But I believe it's not as good anymore. I got excited about being able to get MP4 into a thumb drive, something I can have the judge easily play in court without the player needed. I currently go to my bedroom and click on my Sony to get my live security screen. I replay a video and record it standing there wearing my GOPro on my head. Anyway, I told Mark I needed audio going all the time, recording audio with the video, restating my needs, trying to solve noise problems all around me. I told him I run an external powered mic that picks up all. I told him I would run into channel one continually to get audio on channel one and video on all eight live channels. Mark says, yeah yeah, it'll do that. I even watched an excellent video that showed how to save MP4 files I was sold at that point, assuming I would get audio. Not! What I got is a unit that will not enable audio on the eight-channel screen. You have to double click on the channel at the time you care to hear it, which cancels all the other screens, being zoom size. Now you get cheesy audio nowhere near as high quality as my little old unit, but it won't record onto the video recording itself. A bit more reading told me I have to save audio file separately and then I imagine have to use a video editor to mix the audio back in to match the video. I didn't sign on for this kind of nightmare. The old saying the grass is greener, lots of times is not true. The unit I bought is the 4ProCVIB8-5 and it came as a complete system. When I hooked it up in my living room, I wasn't overall impressed by the cameras. The audio failed me so miserably, compared to what I have currently in use, I ended up pissed off for three days. When I called Mark, he showed more of his interrupt me style and tried to tell me to go to Nick the tech guy and figure out what I'd done wrong I didn't call him until I read the online manual and seen every video. The manual said I have to get audio only from the large single screen, so Mark left this crucial point out when selling me this hunk of garbage. It may be good for the housewife who's using her smartphone at work to speak or listen to UPS, but it is garbage to me as a tool to document the extreme noise I told Mark I would be taking to court. If you want to know what I mean about Mark, pretend you know nothing about a Siamese R59 cable and listen for his impatient sigh that should warn you that these guys are high pressure sales (just take a look at how you're bombarded with ads when you go online to do anything with them). I'm here now to tell my sad tale and warn you to listen for that impatient sigh, hang up and buy locally where you can deal with them in person. This above Yelp is a duplicate of one I wrote at another site, I guess.

I have talked to these guys on the phone many times. I have a 16-channel NVR and 10+ cameras. My…read moreissue is that the cameras just go offline sometimes. I have upgraded firmware of my NVR, of the camera, changed settings, changed cables, reterminated cables. I've done everything they have recommended and they still go out. Just seems like buggy firmware or software. Also, their software is developed by a Chinese company. And keep in mind it does not matter if you use their NDAA complaint hardware b/c you still have to use the Chinese developed app. Several neighbors asked me what I have and I told them I could not recommend these guys for the reasons above.