Overall, I sincerely appreciate Saylor PT. I have received treatment at the WPB FL location from…read moreboth Kaitlyn and Karlene, who are both exceptional and highly skilled. I value the fact that at Saylor, the therapist is present with you for the entire hour. The front desk staff at this location has been outstanding, although my experience at the Wellington office was quite the opposite (which is now closed, and I am not surprised). If I were to rate the therapists and the WPB office, they would undoubtedly receive 5 stars. I am quite disappointed and perplexed by the abrupt closure of this office this week. There is, however, one issue that has been raised by several individuals: the matter of missed appointments. I have been a patient at Saylor for a very long time and have missed only ONE appointment during that period. On that particular morning, I woke up feeling very ill, making it impossible for me to attend. In fact, it would have been IRRESPONSIBLE for me to show up, as I could have potentially infected my therapist, other therapists, and fellow patients, some of whom are in poor health. I called immediately upon realizing my condition to inform them that I could not make it. They were understanding but informed me that I would need to pay the fee out of pocket. I expressed my dissatisfaction, considering this was the first time I had to cancel, and was told that this was the policy. While I understand the policy, I had never missed an appointment before or since. I insisted on speaking with her supervisor. I explained the situation and emphasized that I should not be charged for the reasons stated above. She ultimately agreed not to charge me but mentioned that the therapist would lose that hour's income. I did find a way to compensate her. If anyone from Saylor reads this review, I hope they will consider implementing a new, more compassionate approach to handling such situations. I would recommend that a reliable patient not be charged after maintaining a consistent appointment schedule for six months, in which case Saylor could ensure the therapist is compensated. This approach would help keep clients satisfied and staff healthy. Additionally, it is preferable for Saylor to avoid having sick patients in the clinic. You would lose more money in that case.

While my physical therapist was excellent, my experience with the billing department was…read moredisappointing. I have Florida Blue insurance and was initially told my responsibility would be a $30 co-pay per visit. This remained true until my second evaluation, after which my charges increased--without any prior notice or explanation. Weeks later, I received multiple unexpected bills for past appointments on top of the co-pays I had already paid. This lack of transparency was frustrating and avoidable. I would have appreciated being informed of the change in billing before treatment continued, or at minimum receiving accurate charges at the time of each visit so I knew what I was agreeing to pay. Due to the poor communication and unprofessional attitude from the billing department, I ultimately chose to stop treatment. This was unfortunate, as the physical therapists themselves were knowledgeable and genuinely helpful.

I have coming to this place for a year or more i really love this place the staff are really…read morefriendly they always makes you feel Comfortable

just now New I will…read morenever come back here. They were so weird and the energy was so weird when I walked in no one greeted me or said anything. I was asking all these questions about seeing them online about discounts then they said oh just go online and spin the wheel so when I did that I got $20 off but it was just a bad energy like no one was really happy or welcoming and when this white guy came in after me they were all happy about him being there. They were like oh do you want some water but no one asked me if I want anything. They wanna ask me how I was doing. I will never come back and I don't recommend anyone coming back specifically if you have Melanin in your skin and then I received the call because she said that she saw the messages she was trying to not validate my feelings talking about she was there but she really wasn't there and she said that they had an emergency that's why the girls were acting that way no what does emergency have to do with me being treated right?

Amazing staff and people here. I recommend them to all my friends and family. Dr Sanchez is so easy…read moregoing and just a joy.

I've lost over thirty pounds with Dr. Heller. The staff is kind and considerate. I've been doing…read morethe appetite suppressants and the b12 shots. The results are amazing. If you want results this is where you need to make an appointment. It changed my life. Lisa Gibson Jupiter Florida

Loved my experience here. I did the compounded Tirzepatide and had great results. Lost over 40…read morepounds and have maintained. They accommodated weekly visits if you wanted to pay weekly or take the vial home. Staff was great :)

Not even a one. Their scales are greatly off. First weigh in indicated their scale showed seven…read morepounds less then mine. Went back one month later, their scale indicated I loss 18 pounds, which I disputed because my scale showed only 10 pounds. I verified my weight at my daughter's house, afterwards, and yep, only lost 10 pounds.... which is fine, but don't lie to me about my weight.... I feel they are giving false weigh ins.

Kayla is by far the best injector iv ever had! She actually listens,ask you questions & really…read morecares about you being EXCITED about your results! Iv also seen Carolin for an IV and she is so sweet & will definitely pick out the right treatment to make you feel great!

I had a very good experience. I'm 61 years old. I had a deep cleansing treatment and a hydrofacial…read more The results were very noticeable; my face looked more relaxed and rejuvenated. The esthetician, Sydney, was amazing. She was very kind and explained the entire procedure to me. Although she made some recommendations, I didn't feel pressured to buy products or other procedures. The atmosphere and staff were very pleasant.

After having a major Crohn's Flare 3 years ago, in addition to battling Breast Implant Illness…read more(BII) and undergoing Explant Surgery, I was deeply in need of detox and healing! The many dietary protocols that I had tried on my own, had barely made a dent in my attempt to heal. It was a start though. Little did I know, that my hormones were out of wack due to all that my body had endured and needed to be balanced in order for my gut to heal! I had heard of Dr. Rothman through the BII community, where she has assisted so many other woman before me in detoxing their bodies after removing the breast implants that were making them ill. I have been working with Dr. Rothman and her staff for over 6 months now and for the first time in years, I can confidently say that I am finally seeing the light at the end of the very long tunnel that I have been stuck in for many years and it feels amazing!!! Working with R.H.S. has made a HUGE difference in my life and it can in yours as well! #grateful

This company had such great reviews, and I was kind of shocked that my experience was so opposite…read more I got on a consultation call with Nicole and her team whom insisted that my boyfriend was on the call with me as my "support" person. Which confused me because I am a grown adult and after the call was over there was definitely no need for him to be on that. She was extremely rude throughout the entire call; would speak over me, and her tone made me feel very small and made my questions feel very stupid, while all I was trying to do was understand what her process is what her team does and how they drive outcomes. At the end of the two hour call, she went right into getting me to buy the service and when I asked her if I could have time to think about it, she recommended that I don't and that I sign up because most people who think about it, don't move forward. Obviously everyone's situation is different but she advised a protocol for me after not looking at any lab results and knowing very little history (only what I told her). It was shocking that she would advise on a protocol after not seeing any of my recent test or lab results, I could have been lying for all she knew ... So it seemed odd that she felt so confident in giving a solution that she stated may or may not work when not seeing any actual past health information or results. And when I asked how we would be able to measure results, she would repeatedly tell me "I can't guarantee any results. I can't tell you if it's gonna work you just have to try it. I can't advise you anything, I'm not your doctor". If you are taking medicine for an issue I would not recommend coming to her.

Dr Joukar is Amazing. So kind and knowledgeable He made me…read morefeel at ease and he was an Er doctor previously He attended to my foot laceration with expert care Highly recommend this doc. He's the greatest

The best doctor in palm beach for any kind of work on the face or even weight loss management. She…read morebelieves that "less is more" so she strives for a natural beauty not a plastic palm beach look. She is old school and does follow up calls to check on you. She has lots of degrees and stays up on the latest treatments so you can ask her about almost anything medical related. I love her and send her clients all the time. Good luck getting an appointment however, as she is very busy! Xx Christina Minna

They are the literal best of the best ! Amir is fantastic !…read moreHe is so knowledgeable and helpful , walked me through the whole process and even called me the day prior to make sure I had everything I needed for my consultation . Dr. Sloan is a phenomenal doctor , he is very compassionate and genuinely wants to help patients and prospective patients asses their concerns and prescribe them exactly what they need for relief If you are a new patient, look no further

Due to an unfortunate situation I was confused and left a review that did not pertain to this…read moreoffice. Amir graciously reached out to explain it. I will come back and appreciate the clarification.