The Doctors & staff are nice, & great, but the wait is terrible. I had an appointment today…read more at 10:30am. For lab results. They called me up around 12:00pm to check my pressure & weight, now it's 1pm & still haven't been seen by the doctor. It's just ridiculous, this is for sure the last time & just for results, & on top of that I pay!

The wait time was super long . Both times I was there I waited over an hour . The waiting room gets…read morepacked & people are waiting outside before they even open . But I guess that can also be a really good thing . However Dr.Johnson is amazing . I met her at the hospital & then I continued treating with her in her office . She's so caring , so loving and passionate about her job . She talked to me and assured me everything would be ok . I definitely recommend her !

My Medicare partner was professional , informed and made the transition to another Medicare…read moresupplement as easy as it gets . I took along time deciding since this was a change and save by changing to plan G from F, saving of over $1200.00 after Paying my deductible

From the owner: At My Medicare Partners, we work hard to ensure our members like you get the quality health care…read moreyou deserve, the flexibility you desire, and the financial stability you need!

I am visiting my friend and he has been experiencing much better care and so far has been more…read morecomfortable overall.

A man experiences severe back pain, so bad that he cannot get out of his truck or walk and calls…read more911. EMTs pick him up & give fentanyl on the way to JFK Main ER. He arrives at the ER & vitals are taken. According to the medical records, the pain "started at work after heavy lifting". The man never got out of his truck, never made this statement. (Record also states he is a "current every day smoker". The man has never smoked a cigarette in his life.) They send him for a CT scan, which just shows some degenerative changes". The nurse sticks a lidocaine patch on his back. Then no one comes to see him. A nurse walks by & a family member asks has anyone taken his BP recently. Her reply,"Did you ask him?", meaning the patient. What kind of snarky response is that??? The ER was not busy, but the patient, with the fentanyl wearing off, is now extremely uncomfortable. The ER physician, Dr. S comes in to tell the patient he's being discharged. The family member tells the doctor that the patient complained of urgency & painful urination that morning. The doctor tells them to go have his prostate checked. NO LABS WERE DONE. A simple urinalysis would've shown that the patient had a UTI. There was tenderness in the right lower back area. But Dr. S ignores this and sends the man home. T - temperature (normal) I - Infection (painful urination) M - Mental Decline (patient was anxious & "tired" by discharge) E - Extremely Ill (patient felt the worse he's felt in his life with severe pain) TIME - the signs of SEPSIS. In fact, during the Severe Sepsis Screening, male RN SG, documented YES on the heart rate, which was 128 on admission, & 127 on discharge. DO NOT GO TO THE ER at JFK MAIN. Some pee in a cup. Just a simple CBC. These tests were never done & would've shown that this man had sepsis. Instead, he was discharged. By the head of the ER. After only an hour being home, the man was taken by his family to their local hospital where immediately a sepsis alert was called. An E coli infection from the urinary system... He was admitted & started immediately on IV antibiotics. Remained in the hospital, where they also discovered a mass on the patient's bladder. Cancer. A complaint against Dr. S was filed with the FL DOH. But HCA has a lot of money & great lawyers. Nothing is on record about the complete oversight by Dr. S. He gets to practice emergency medicine forever. This hospital was once known to be the best cardiac hospital in PBC. Since HCA took over, it is not #1 anymore. Even their top cardiothoracic surgeon got the heck out of there. AVOID. AVOID. AVOID.

Upon arrival, this facility was organized, clean, and efficient. All the staff members were so kind…read moreand friendly. I felt very well cared for! The facility does seem a bit older, and it is a tad strange getting prepped for surgery with tons of other people, just separated by curtains, but this was my first time having this common procedure. All in all it was simple and painless. Even leaving, they have everything so well organized, down to a T. I would definitely return here again for my next one. As a first timer, I did find their prep info confusing. The very specific instructions said I would receive a call within a very specific time frame- 2 days before- and this call never came. I called the number on the flyer. It was a saturday, so they were closed, but the message assured me that their voicemail is checked twice a day. However, no one ever returned my call.

Awesome staff! From registration clerk to nurses very nice and caring. Excellent experience.read more

This hospital facility operates efficiently and the staff are very helpful…read more The day of our most recent visit, they were understaffed but still got us through an examination with the doctor and tests in an understandable amount of time. Treatment here and prescriptions electronically transmitted to our pharmacy helped to alleviate our need.

Recently had surgery here. I wish someone had warned me off & I'd gone to Jupiter instead, as…read morethose were my options. First- someone ripped out my catheter while I was heavily sedated- I do recall this perfectly due to the pain, it woke me, I screamed & passed back out but that memory absolutely still exists & haunts me....yet nobody notated (signed off on it) who did it. Whomever it was did it to torture me as it's 1 of maybe 4-5 people so why not notate it as per usual protocols? I wager that nurse's neighbors are missing pets- this was some sick crap by a sick person. Because then during my stay at least 2 different other nurses came by my room "to remove that Foley catheter for you" because nobody notated it had been removed- so it is a mystery to who tortured me as nobody signed off on removing it & nobody would own up to it (because that murder is a PSYCHOPATH). Worse now, the nurses did not even look at or bother to change my bandages or dressings for 2 full days- it was only when I stood up did they see the huge encrusted bloodstains all over my side (where drain tube was). So I lay there bleeding & in blood almost the entire time I was there. Maybe 5 or 6 hours before they discharged me someone finally (after I complained) changed my gown & dressings on my wounds- just terrible. While there not one time was I given all of my normal daily medications (it always took them 2+ trips as I asked "what about such & such?" Also a couple of times some nurse said "your BP is low so ima gwon skip dis BP pill" & then wouldn't give the med to me (really?! Think about this- this is a nurse changing & overriding a doctor about my meds- who does that, it's ILLEGAL too?!). My dressings gave me dermatitis because they stayed taped on while they were fully bloody & remained unchanged for three plus days (just shy of 4 days) like almost 80 hours I lay there coveted in blood with bloody bedsheets. Isn't that that basic nursing 101?! To keep wounds clean? Well apparently not at Wellington. I also am supposed to take prophylactic antibiotics due to my recent heart surgery to prevent infections yet they didn't give me any in the hospital after surgery. So afterwards when I was back & able to think I realized this so I called them multiple times to speak with them & THEY FLAT DO NOT CALL BACK. So after my discharge i had to go see both my PCP & my dermatologist just to try to & clear up my newly acquired skin infection (yes 2 incisions are now infected- thanks for nothing) that I have due to poor wound care & not changing my dressings on the hospital. Since discharge I have called their patient relations person Tiffany Francis three times over 3 days and still haven't received any callback from her- (nice patient relations person, just don't answer & doesn't return any calls back) so here it is, most of the nightmare I dealt with just this past week. I WISH someone had written a review detailing how awful their experiences were because I guarantee many others were probably just as thankful (as I am) to have not died in the hands of Wellington Regional Medical Center's hands. But please listen to me & hear this; this is not a joking matter I got out of hospital with skin & wound infections. If I see a dentist or get a tattoo, I have to take antibiotics the whole time- but Wellington didn't look at my records and try to help get me a prescription, they never helped. Wellington does NOT care about the patients, they disregarded my needs & caused skin infections & then just blew me off afterwards. Theor nurses changed my meds, disregarded how disgusting my gown & wounds were, I was left on extremely bloody sheets for over 60 hours, how my surgical wounds became infected & immediately upon discharge I had to go to 2 different doctors to get the right treatment for the skin infections I got thanks to their nurses NOT doing what they're supposed to do & keeping my wounds & gown and bedsheets clean. Please, if you have a choice of hospitals DO NOT CHOOSE Wellington Regional Medical Center; it's a gorgeous building but it is ROTTING on the inside. I needed a certain machine to tattoo a tumor inside my lung so I went there- if I had known then what I know now, I would have gone elsewhere even if they had to do a different procedure to find & mark the tumor because Wellington is by far, the worst hospital I've ever been treated in & I have been in numerous hospitals. Out of the local area hospitals Good Sam, Gardens, Jupiter, Wellington even U Miami- Wellington is the absolute worst by far and their patient relations person has been ducking my calls for the 3 days I've called, likely because they actually, really just don't care.

HORRIBLE HORRIBLE. We walked in, the Hispanic lady with the…read morebrown (bob) short cut hair, was talking for about 3 minutes... causing us to wait. She did not greet us by saying hello nor did she apologize for chatting while leaving us waiting. She let us know we needed a mask and proceeded to touch the mask with her DIRTY HANDS. I asked her if I could take out my own mask (not to touch the rest of them but pull it out by the ear loop instead of having her to touch them. She rudely responded. Horrible experience. She needs to brush up on people skills and mannerism

Love Dr Pierre and her staff. Super healthy staff always make me feel comfortable. Found this…read moreoffice after every other office said they had availability. They saw me with a day.

from the receptionist desk to the intaking nurse all the way down to the doctor this entire crew…read morewas they were so caring and just pleasant to be around they worked fast and efficiently I came in there barely being able to breathe by the time I left I was smiling and feeling a lot lighter in my chest. I love Dr. Zina and how fast she knew what my issue was and exactly what I needed to get me right. Thank you guys so much. I highly recommend if you're not well to come here.

One of the worst urgent cares I've ever been to. Waited over 30 minutes until anyone even…read moreacknowledged me. An hour and half before getting taken back. Another 30 minutes to get a drug test administered. Horrible customer service!

This has to do solely with the Corporate Billing Department within Medical Specialists of The Palm…read moreBeaches (MSPB). My Doctor is great and he himself is frustrated with his own corporate billing department. In May of 2024, I visited my doctor for a standard pre op exam and blood test. I have great insurance and never get a bill for anything! I started in July getting past due notices from Labcorp. After many hours arguing with Labcorp and MSPB there is still no help from anyone at MSPB. On 4 separate occasions MSPB said they do not do business with Labcorp! In October (5 months later!) I was able to get a signed order from sent from MSPB TO Labcorp. Again today Nov 20 MSPB billing says they don't do business with Labcorp. I have asked for the Person in charge of MSPB Billing to call me. They refused to give me either an email or text number for me to send the signed order from MSPB to Labcorp. They said the head of billing would call me when she got out of her meeting. I'm not holding my breath. I've spent over 12 hours over 6 months trying to get help from MSPB If there was a zero option for MSPB ADMINISTRATION I would take it. I

Their accounting team is horrible. My current (I say current because there have been others) issue…read moreis that I paid my balance due of $15.12 for my wife's doctor visit and it was deducted from my checking account on 05/09/23. When my wife went for a follow-up on 05/17/23 the doctor's staff said that she owed $15.12. I notified the doctor 3x and they said that they have notified the MSPB accounting staff 3x, and yet the second/duplicate still has not been reversed. 05/17/23 PURCHASE AUTHORIZED ON 05/16 MEDICAL SPECIALIST LOXAHATCHEE FL S303136623242944 CARD 2389 $15.12 05/09/23 BILL PAY MEDICAL SPECIALISTS OF THE PALM ON-LINE xxxxxxxxx1933 ON 05-09 $15.12 Twice more in the past I've had to prove that I made payments when they have have said that my payments are overdue. This place is terrible and is egging me on to make an official complaint.