When it came time to have to move our Aunt to a Hospice Facility it was terrifying. Having to make…read moredecisions like this are never easy but we are beyond thankful for the compassion shown to us by ALL of the staff at William Childs! She was treated with dignity & respect in her last days. All of the staff were informative on every move taken with her & spoke to us daily giving us updates and even reached out to the family to be sure we were ok & if we needed anything! The facility & her room was so clean, comfortable and nothing like a hospital room, with enough space for overnight family to stay if needed. A screened in porch allowing some fresh air into the room affording the chance to be outdoors while still remaining close by! The gratitude we have for this facility is beyond words or star ratings! They will all be forever in our hearts ! THANK YOU just doesn't seem to be enough.

This location all around deserves 5 stars! It's not a place we want to have to think about but if…read moreplaced in the position know that it is very clean and the staff are all super friendly. They really consider the families concerns and the patients wishes. The rooms are very big with couch, private bathroom and patio attachment. I appreciated that they also updated their visitation policy due to Covid- only two visitors are currently allowed per room. This location is also beautifully landscaped which helps to keep the atmosphere calm.

Hello VITAS Healthcare, we would like to extend a big THANK YOU to the VITAS Team for providing my…read moreMom with care, and the family with assistance during her final moment. The compassion and attentiveness provided by the whole VITAS Team Staff was no doubt remarkable during a very difficult time in our lives. When my Mom's Healthcare Oncologist informed us that we needed to begin coordinating Hospice Care...VITAS Team swiftly responded and came to our home that evening. Not really understanding Hospice Care a representative arrived within hours to help explain a care strategy. The experience of preparing and planning for the needed care of a loved one was not easy. The VITAS Team really gave our family amazing support through a very emotionally time from early Home Hospice Care to final Facility Hospice Care located at Rockledge, FL. The VITAS Team ensured my Mom was comfortable through the entire process of care. VITAS Representatives and Teams listed below were all superb in our experience! Yes, we lost our Mom but do know, she no longer must deal with the pain of cancer, other illnesses, or worries. Again, thanks to the whole VITAS Team for their outstanding care and support provided to our Mom/Family. God Bless You All! VITAS Representatives: Admissions Nurse: Emily; Health Care Nurse: Crystal; Doctor: Dr. Z. Dahya; Chaplain: Ellen; Social Worker: Stephanie; Nurse Assistant: Yolande; Rockledge Facility Nurse Team, Facility Chaplain, Cleaning Staff, and to the Health Care Equipment Delivery Team.

They are the most AMAZING staff ever!! They took such great care of my dad and it helped knowing…read morethat they kept him comfortable and they cared for him as well as us. They truly helped us during one of the most difficult times. The facility was also so beautiful and so clean.

The team members with Wuesthoff Hospice provided immense comfort for my Dad during his last months…read morewith his family. The staff listened to his requests and stories. He was always treated with respect and kindness. He looked forward to his visits from Nursing staff (Tracie, Susan, Vanessa), CNA's (Claudette, Marie and several others who filled in), Social Worker Avlene, Chaplain Katie and of course his wonderful volunteer Barbara. Barbara came once a week to visit. I will be forever grateful the team of Wuesthoff Hospice for their loving dedication their patient, my Dad.

I work locally for a home health care agency. In my years of working there, I have had the…read moreprivaledge of meeting the Wuesthoff hospice team in many settings. Events, health fairs and professionally in several facilities including rehabs and assisted living. I used them personally for my father. I can't thank them enough. Jackie Bailey was one of my Dad's nurses. She called me and told me to come immediately. I was able to hold my Dads hand as he transitioned. Without her help and the Wuesthoff Hospice Team, my Dad's passing would have been such a different story. I will forever hold that team in my heart. Thank you for your hard work and compassion during the worst time of my life.

The love and support of everyone from the intake nurse, social workers, chaplain, doctors and all…read morethe wonderful and loving nurses. I will be forever grateful for the care my husband received in his final days and hours. We were never alone.

very bad hospital we are on the 2nd floor my father is very delicate we brought him to this…read morehospital because on the 2nd floor they have a place called Francis which is for patients who are at the end of an illness and supposedly here they provide us with a lot of peace and tranquility until the day they die, we just arrived today we ask that no one bathe him because he has very delicate skin and only I bathe him his daughter who knows how to do it there everything is fine my sister stayed taking care of him and I went to do some pending things at my house when I returned they gave my father something to sleep and in 2 seconds he fell asleep my sister and I said to ourselves well let's sleep now that he is sleeping so when he wakes up we can take care of him well it is not like that, there is a very upset nurse yelling and with a very bad attitude 1st I called her because he had to drain the fluids from his stomach it was not working and she says that if she barely touched him the machine started working 2nd that she needs the papers to cremate my father 3rd how and with that I have to bathe him, I claimed 1st that she speak quietly that she is in a place where people need peace 2nd why if we are caregivers of a patient she comes so many times in the middle of the night to bother us she told us that it was her duty to check on him and I told her that he is the patient not us and that we want to rest because it is 3 in the morning and he hasn't let us sleep and she got very upset saying that she had to take care of my father and I explained that it is okay for her to take care of him not us, we have been 20 days in a hospital with him and of so many nurses, cleaning staff, doctors and other people with us, we had no problems none were as unpleasant and as cool as this lady, I think she is not qualified to be in this room, tomorrow morning we will talk to the manager and we will go to another place that really has specialized personnel in these difficult issues for people.

This is the place…read more You want a place like this when you are in need of hospice. I have never, in my years, found one location where everyone is as capable and compassionate as the people in this hospice facility. From the security guard to the janitor, every doctor, every nurse, every aid and the social worker too. I spent the four last days of my father's life here. I would not have wanted him anywhere else. Informative, professional and kind. I want to know a place like this will be waiting for me in 40 years. Thank you, St. Francis. For these past four days, as well as the past four months of monitored care at both Parish Hospital and a LTC Facility. THANK YOU.

This hospice was very disorganized. They never made appointments, just showed up. The told me…read moreMedicare would pay for care. Then they told me Medicare would not pay for care. They sent people to my house at 10:00 p.m. unannounced. I had to call the sheriff. They never asked questions of appropriateness, the staff even admitted this organization was very poorly run by management and it was very disorganized. I finally was forced to quit the care I was receiving, it got so bad. Do not go with this hospice. They Bragg because they are the only 5 star hospice in the state.....but definitely they are NOT. I gave them 1 star only because there was not an option for a zero star rating. State of Florida needs to review this hospice. This is my review. I am a Registered Nurse of 50 years and still am, have been a staff nurse, a team leader, a nurse manager and a Director of Nursing. I was complemented for my ability to give excellent care during this time. This is a very professional review of this organization. Sorry it could not be a 5 star but it is an honest review. Debra Malone Michael Malone

Our family used their services for home care, respite care and in patient care. A better and more…read morecaring team cannot be found in Florida. Dr Crouch was wonderful and had a great style and was very attentive to a terminal parent's needs. The 24/7 nurse and care support at the in patient care was also excellent. They had chaplain, veteran and other special events and were always without question professional and expert. My parent passed away and our family is grateful for the care received.

Zero stars, the most stressful time of our life. Visit with treasure Coast Hospice liaison. 1st…read morevisit was suggested by martin south doctor caring for my husband. Hospice liaison said "he is not ready for Hospice". Gave us brochures and went on her way. Husband was moved to Encompass, I did not feel he was ready for rehab, that night Encompass called me moving him back to Martin South hospital he was not doing well. Martin South called me that night and were sending him to Martin North for critical care. Next AM I went to hospital he was not doing well, was treated for several days they moved him out of critical care. My intuition thought they made a mistake; I was with him every day he was in the hospital watching his body slowly going into giving up. Talked to hospice again and again she said he is not ready. I could not believe what she said after looking at my husband. After couple days I said stop with the massive poking of needles, trying to draw blood and he is in pain. I left that evening he was going to sleep he said goodbye love you, he had always said goodnight. I prayed for him; I knew that would be the last of his pain. That morning he was in coma they moved him to a private room and then called hospice I said ok maybe they will learn something from this. We all said our goodbyes then hospice showed up and he passed away that evening. Now hospice wants to help us with our grieving, I went through the hardest time of my life. Don't believe the rosy picture they paint! Maybe a big $ donner helps with the fancy brochures but not hospice care. God took care of my husband and will take care of me.