Overall, not happy with experience and would not come back. Was not the worst pedicure I've had,…read morebut definitely not happy. Came in, was greeted... told to check in. Then instead of allowing me to pick my polish, told me would get to pick while sitting at pedicure chair. I just sat down, the nail tech then told me less color options for display so I can walk up to the front and pick my color... like that's what I asked before being seated if I should pick my color and now I'm sent back to go pick my color. Then, the same receptionist, asked me what I would like to drink... did not provide menu or given options. How would I possible know what you guys have to offer to even let you know what I would like? Then she gives me a frustrated look with her hands out when I asked what are the options. "Like we have coffee, tea... I mean do you want alcoholic beverages?" Like no ma'am, I just simply would like to know what do you even have to let you know. Then the nail tech... did the entire pedicure in motion only. As in she "did trim my cuticles, buff my nail, and scrub my heels" but just the motion. I can still see and feel the dead skin/rough heels. Like trimming the cuticles it was like she was playing, 3 pick motions per nail... just to show she "trimmed it" and barely any cuticle on the nipper. She kept buffing the edges of my nail, but not the surface... then the pumice stone... with callous treatment (I paid for deluxe), barely 5 second scrub. The experience felt like she just "washed my feet" and gave me a massage. Not worth the price. Then when I pointed out to her an area with more skin that she could remove for me, she nicks me and I'm bleeding. So she just didn't have the skills to trim the cuticles without butchering, that's why she was only picking at it in motion previously. Paint job... she painted all over the cuticle, and then went back to clean up with a brush and acetone. So looks decent when done, but still not the best. I honestly could do my own pedicure at home and be more thorough. Was trying to find a new spot since I moved to Katy, and this was not it. Questionable tools sterility, staff had metal tools (cuticle nipper) in a container and not in bags, used a reusable nail file (for artificial nails not the disposable one in her single use kit), and used a used, unclean drill bit around my cuticles. The drill bit was covered in red, meaning from previous customer who had red gel polish or red powder. The best part of this experience was the chair was very comfortable, and tech's massage was nice.

This nail salon does good work, but the endless extra fees are honestly ridiculous. And I'm not…read moreexaggerating, they charge for everything!! If your acrylics have grown out and you decide to keep the same length instead of having them cut down, that's an extra $5 on top of what you're already paying for a refill. How does that even make sense? You're literally paying an extra fee to keep the same nails. They also charge another $5 just to reshape the sides, and if you want to use different colors on different nails (not designs or ombré, just plain colors), guess what, another $5. So if you decide to come here, just know you'll probably end up paying at least $20-$30+ more than what's listed on their menu. I don't mind paying for quality work but the constant add-on charges make the whole experience feel more money hungry than customer friendly. I found another salon I really like that doesn't do all of this, and I truly appreciate them for it!

This location has multiple vendors such as a nail service, barber, tattoo, lashes and eyebrows…read more They have a huge indoor space! I do believe they can do so much more with it! I typically go there to see my eyebrow tech, which she is so great. She makes you feel like family. Today, I decided to try a nail service. They do provide any type of drink refreshment, even a frozen margarita. The chairs are huge and spacious for a pedicure. However, I do not like the sanitation process for the tools. I'm used to them being steamed or whatever and sealed in a package. Welp, they just spray alcohol on the tools and then I see they keep It in that blue solution. I think I am going to start bringing my own tools. Otherwise, the service was great the lady was really nice who helped me. They have a bathroom with two stalls. They use hand towels instead of paper towels.

Amazing amazingly amazing just amazing and it's also amazing. Did I mention it was amazing. I'd say…read morego early because they get packed. They made my feet look new again and I was pretty relaxed the whole time

Amazing experience! I really liked the service and everything went well. My nails are so pretty!!read more

My first visit here was in February before I went on vacation. I normally do my own nails but…read morewanted to feel a little pampered. I got a pedicure and manicure (requested builder gel on my natural nails). I wanted a natural base with the polish I picked out but I was asked so many questions that felt like they were directing me to choose a white background. Fine. But when she put POLY GEL on my nails instead of builder gel, my mind was blown. These are 2 completely different products. I let it go bc again, I wanted to relax before vacation. My pedicure was okay. Before she even put the top coat on, I could see a missed spot on my toes bc there was no dry time between coats. Fresh "builder gel" set and pedicure with tip came out to ~$130. I only returned a second time out of sheer curiosity bc I wanted to see how they would do a BUILDER GEL refill on a POLY GEL set. But they used poly gel again. I wanted this simple line work design. Idk how much they charged bc I wasn't told and their receipts are not itemized. There is also no pricing list / menu available to customers. A refill with the design and tip came out to $115. I cannot bring myself to come back to this salon. There's no confirmation of pricing, I asked for a specific service and received the wrong product. Everyone I've interacted with there is friendly and it's a pretty salon but there's a lack of transparency that I can't get on board with.

Can't believe I've been coming here since they opened and I haven't left them a review, this place…read moreis amazing! I really think they were one of the first few in Katy area that had luxury looking interior decor and the price is always very fair. Before I found them, I never trusted men doing my nails but Kevin here proved me wrong! They never pressure you into any additional service and everyone has always been very polite! I don't mind any one of them doing my nails but I especially like Tam because of how detail oriented she is. I'm usually pretty plan Jane but once in a while I'd want to try different designs and she would always entertain the idea. I don't understand any of negative reviews about this place but of course everyone has different opinions. However, I strongly encourage everyone to give them a try!!

Don't waste Your time. The women who offer service were extremely disrespectful to me. I was there…read morefor a nail removal appointment and had to wait for almost 3 hours, but no one came to remove my nails for me. The first set I got here was very terrible and not what I had anticipated at all. If I could give this place zero stars, I would. Extremely disrespectful to the other customers as well. Don't waster your time because you can definitely find a better place with better service and people.

I love this nail salon! My nail techs, Terri and Tiffany, always do an amazing job and make every…read morevisit a great experience. They're talented, friendly, and always make me feel comfortable and welcomed. Highly recommend them!

I wanted to like this shop because my tech was so nice but I left very disappointed. The pics speak…read morefor themselves but it also isn't a good place for those with anxiety. You have zero personal space at the register or if waiting to be seen. And it gets to dark inside when the blinds are closed.

Amber was great! The lady who did my pedicure was also…read moregreat! Laid back and very friendly customer service

The owner is impatient and dishonest. The 2 star rating is solely only for the other employees who…read moreare super nice and kind. I would give the owner zero stars. She lies about the wait times - she will tell you the wait time is 10 or 15 minutes to make you stay when in reality, it is 30 minutes or longer. She screams and yells at her employees with customers and clients present in the shop, shows no respect for them just because she runs the establishment. It is not a good environment to relax in. She will scapegoat any employee to make herself look good and favorable or make excuses to not listen to customer preferences. My advice is do not waste your time here. Even if you make an appointment with her other employees, she will try to mess up the appointment so she can work on you. It is disgustingly greedy and slimy. Any other place is better.

Great relaxing environment, great customer service, decent range of drink options, not pricey,…read moreconveniently located in a small area, very clean establishment... I will definitely return!

I found this place by just searching online for something near my place. I was really impressed by…read moretheir service and quality of work! I called them to make sure they were available to do pedicure for 3 people. They were able to find a time for us pretty quickly. Once we got there, they were just so hospitable from start to finish! None of them rushed us, appreciated the 2 complimentary drinks as well. The guys at the front desk went above and beyond, gave us a discount because it was all our first time! we didn't even ask! will definitely be back in the future!

This is now my go to place for builder gel sets! Clean and friendly with such great conversions. I…read morelove it here! I think I pay $50 for a fill, but I don't remember because I always tip a lot. They always do a fantastic job and my nails last over three weeks. My only complaint is they close a bit early during the weekday. But it's honestly worth getting off work a bit early or going on a weekend.

recently visited this salon for a pedicure. The service was fairly quick once I was seated, and two…read moretechnicians assisted me during the appointment. The staff was pleasant, and I appreciated the attention from multiple team members. However, the wait was longer than expected. I also noticed that other customers were offered water while I wasn't, which made me feel a bit overlooked. Additionally, the nail polish application was not as neat as I had hoped, and the finished look was uneven in some areas. Overall, the experience was mixed. The salon has some positives, but I think there is room for improvement in customer service consistency, wait times, and the quality of the polish application.