Ben is amazing! I love going to get a pedicure with Ben he is detailed and his customer service is excellent! Builder gel with Eva is always exciting with all the selection and her art detail too. I always have a relaxing and amazing time. My me time is amazing! read more

The Venetian Katy Park - Nail Salons Near Me - Katy, Texas

Overall, not happy with experience and would not come back. Was not the worst pedicure I've had, but definitely not happy. Came in, was greeted... told to check in. Then instead of allowing me to pick my polish, told me would get to pick while sitting at pedicure chair. I just sat down, the nail tech then told me less color options for display so I can walk up to the front and pick my color... like that's what I asked before being seated if I should pick my color and now I'm sent back to go pick my color. Then, the same receptionist, asked me what I would like to drink... did not provide menu or given options. How would I possible know what you guys have to offer to even let you know what I would like? Then she gives me a frustrated look with her hands out when I asked what are the options. "Like we have coffee, tea... I mean do you want alcoholic beverages?" Like no ma'am, I just simply would like to know what do you even have to let you know. Then the nail tech... did the entire pedicure in motion only. As in she "did trim my cuticles, buff my nail, and scrub my heels" but just the motion. I can still see and feel the dead skin/rough heels. Like trimming the cuticles it was like she was playing, 3 pick motions per nail... just to show she "trimmed it" and barely any cuticle on the nipper. She kept buffing the edges of my nail, but not the surface... then the pumice stone... with callous treatment (I paid for deluxe), barely 5 second scrub. The experience felt like she just "washed my feet" and gave me a massage. Not worth the price. Then when I pointed out to her an area with more skin that she could remove for me, she nicks me and I'm bleeding. So she just didn't have the skills to trim the cuticles without butchering, that's why she was only picking at it in motion previously. Paint job... she painted all over the cuticle, and then went back to clean up with a brush and acetone. So looks decent when done, but still not the best. I honestly could do my own pedicure at home and be more thorough. Was trying to find a new spot since I moved to Katy, and this was not it. Questionable tools sterility, staff had metal tools (cuticle nipper) in a container and not in bags, used a reusable nail file (for artificial nails not the disposable one in her single use kit), and used a used, unclean drill bit around my cuticles. The drill bit was covered in red, meaning from previous customer who had red gel polish or red powder. The best part of this experience was the chair was very comfortable, and tech's massage was nice. read more

This nail salon does good work, but the endless extra fees are honestly ridiculous. And I'm not exaggerating, they charge for everything!! If your acrylics have grown out and you decide to keep the same length instead of having them cut down, that's an extra $5 on top of what you're already paying for a refill. How does that even make sense? You're literally paying an extra fee to keep the same nails. They also charge another $5 just to reshape the sides, and if you want to use different colors on different nails (not designs or ombré, just plain colors), guess what, another $5. So if you decide to come here, just know you'll probably end up paying at least $20-$30+ more than what's listed on their menu. I don't mind paying for quality work but the constant add-on charges make the whole experience feel more money hungry than customer friendly. I found another salon I really like that doesn't do all of this, and I truly appreciate them for it! read more

The Venetian Katy Park - Nail Salons Near Me - Katy, Texas

My husband and I have been coming to The Venetian nail spa in Katy for quite some time. We both enjoy the milk and honey pedicure and I love a nice manicure my nail stylist was Julie and pedicure stylist was Jazmine both of these ladies I highly recommend. Jazmine is very kind and gentle on my feet. Julie was excellent with my nails I showed her a picture of a design and color and she followed through... I highly recommend this salon the staff is so nice and ambiance is very pleasant. read more

Katy has been going through some major expansions lately with the addition of the anchoring HEB for this shopping center and the addition of this nail salon spa is a prime location for those living in the Morton Ranch area. I recently visited this spa without knowing the place was not officially open yet but undergoing a soft opening until the grand opening in March. I went on a weekday and in the mid afternoon and the place was vacant for the most part. You can tell that the owner of the salon put a lot of effort and thought into the design of this place. The decor is stunning and the salon has a very upscale vibe. The massage chairs are one of the comfiest chairs I've sat in for a nail salon and it comes with a feature I've never seen before: a built-in wireless pad to charge your smartphone. That was pretty cool. Hanh was the nail tech that helped me with my services and she did an awesome job, she was very personable, warm and friendly. She made sure I double checked to make sure everything was done to my liking. Great experience and I recommend anyone in the Katy Park/Morton Ranch area to give them a try. read more

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I've been coming to this salon for almost a year, and the quality of the nail work is consistently great. That's honestly the main reason I continue returning -- the technicians are talented, and my nails always look good. Unfortunately, the customer experience has been disappointing. On multiple visits, I've noticed behavior from staff that comes across as fake, dismissive, or unnecessarily rude. There have been several times where it felt obvious that conversations and comments were being made about clients while sitting right there. You don't need to speak the language to pick up on tone, body language, and the overall atmosphere. Another thing customers should be aware of is pricing. The final total often ends up being higher than expected because extra charges seem to get added along the way without being clearly communicated upfront. If you come here, definitely be prepared to spend more than anticipated and ask questions before services are added. It's frustrating because the actual nail services are strong, but the environment and lack of transparency can make the experience uncomfortable. If customer service and professionalism improved, this place would easily be a top-tier salon. read more

Beautiful salon. Friendly professional staff. They always treat me like a queen. The best nail salon in the greater Katy area.

This is the 3rd time I come to this location and Ben and Vivian are consistently AWESOME! Gentle and kind hearted. Super creative! I got black with purple cat eye this time and WOW! I am ready for Halloween. Thank you Ben and Vivian!!!! read more

The Venetian Katy Park - Black base coat with purple cat eye. - Nail Salons Near Me - Katy, Texas

I am in town for work from Dallas , or this would be my new spot every 3 weeks for sure . Clean , fresh , great service and these chairs Come and ask for Vivian read more

I decided on a whim to check this place out on a Sunday afternoon. I didn't have an appointment but didn't have to wait. The place is beautiful, clean, and the service was fantastic! I will definitely be back and next time I'll bring a friend! Here were some of my favorite things: -place was super clean -the massage chairs are amazing- full body, charger for your phone -they served Vietnamese coffee! read more

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Very friendly service and clean facility. I was able to walk in and not have to wait. I got the strawberry pedicure which was great and on sale. My feet feel so smooth. I also got a set of gel-x nails with chrome, but a few of my nails are visibly crooked. Unfortunately I did not notice this until after I left the salon. I have had them for less than 24 hours and the chrome is a little patchy. I'm not sure if it is coming off or not evenly applied. read more

Made an appointment for 12:30 online. I arrived and waited at the front and no one said anything to me. At 1pm they took me to the table to wait again.After I stopped someone to ask how long it would be she said it would roughly be about 30mins. That would put me at 1:30. Why make an appointment! ? Very disappointed with the experience, especially since it's only been open a few months. read more

The Venetian Katy Park - View from the seats in lobby. - Nail Salons Near Me - Katy, Texas

Sara did an amazing job! This is new to my neighborhood and I certainly will be coming back. read more

The Venetian Katy Park - Nails - Nail Salons Near Me - Katy, Texas

Ben and his partner were great with my kids. We were taken in right away. Quality of service was great. Loved the vibe and atmosphere of the place. read more

Quality is great, service always on point. I was a little surprised to be charged extra $15 to remove the dipping(previous product) off my nails although they did my nails. Cleaning up a couple of my Cuticle was extra too. So it felt pricey for me this time! However, my nails were done well! read more

Everything was so on point! From the greeting, the drinks, and most importantly the service! My feet look and feel amazing ! I will definitely be back! Oh ask for Layla! read more

I got exactly what I asked for and everyone was very friendly. Ben did an amazing job and the massage was great!

I've been visiting here for the last (almost) year. Great spot for pedicures especially. During my recent visit, Ben provided great service as he was very professional and helpful completing my pedicure. If you are looking for a new nail salon, I'd recommend giving The Venetian a try. read more

Am a regular customer of Ben he is nice sweet and professional in his job. My nails are safe with him any time any day. He is the best. So just ask for Ben anytime you wanna do your nails. Thank you Ben for a good service always. read more

Found my new favorite nail salon. This is by far the nicest salon I have been to. Elegant decorations, top of the line pedicure chairs and amazing customer service. Also, I highly recommend Ben for all of your needs. read more

This place charges extra for every small thing that every other nail salon provides as a maintenance service. The nail technician asked if I wanted to have my nails filed down and keep the same shape. I replied yes. She then stated, "that will be extra five dollars." So I said to her that's typically routine maintenance anywhere else. I had elected to have three different colors. When the nail technician started to work on my nails, she stated the different nail polish would be an extra five dollars. I elected to continue with one. I have been doing my nails for many years. The things that this nail salon is charging extra for typically routine at other nail salons. They don't nickel and dime . I noticed that the phone number is related to and out of town phone number in Atlanta. Perhaps this is a common practice in another state. But typically here in the Houston/Katy area, I have never experienced such a thing. read more