Dr. Osvaldo Cabrera at Jade Optical is fantastic. He took his time with my sensitive eye concerns,…read moregave great recommendations, and provided an accurate prescription. Pricing is very reasonable, the eyewear selection is great, and the staff is super friendly and helpful. Highly recommend!

Nice facility The optometrist is very good and knowledgeable…read more Their hours are not great and getting an appointment is challenging The worst part of process is ordering prescription reading glasses I am still waiting for them after 3 weeks Staff are young and lack experience Overall not worth the experience Go somewhere else

The staff especially Liliana was great.She went out of her way to help us find affordable frames…read moreand that is very much appreciated. Dr Sanchez was very nice & thorough. I like the fact he took his time with the eye examination & explained things clearly. It was a good experience & I'll certainly keep going to them in the future.

Really handy, helpful, really nice beauty options in frames beautiful and Ned store located in…read moreMiami beach

Why would you if should be open, are closed, with no previous warning and why would you wont leave…read morea message stating that you will be closed on certain days that are supposed to be open??? It happened to my 84 year old mom that I took 2 saturday ago and you were closed with no warning, note on the door or anything? Today, friday after thanksgiving, no answer after multiple phone calls from my mom and myself. Something tells me that you guys did it again... is it too hard to notify customers and/or at least leave a message when you call that you will be closed? That saturday, like today, it says open in the website but again , Im sure you did it again. Shame on you. Needless to say that my mom need her glasses...

They were very attentive, they checked me in right away. Dr Briceno answered all of my questions…read moreand gave me the prescription I needed right away. I'm so happy they are closed to my place. 10/10 recommended.

5 estrellas bien merecidas para Óptica Marcelo Tu Óptica…read more El servicio aquí es excepcional. Marcelo es muy profesional, honesto y atento a cada detalle. Se nota que tiene experiencia y pasión por lo que hace. No te sientes como un cliente más, sino como alguien importante. María fue quien me asistió y su trato fue maravilloso. Súper amable, paciente y muy servicial. Me orientó con mucha dedicación hasta que quedé totalmente satisfecha. Un lugar donde te atienden con respeto, calidez y profesionalismo. Sin duda volvería y lo recomiendo con los ojos cerrados

Excellent and personalized service. The business has been here a very long time. First time I have…read moreentered this establishment. A wonderful lady took care of us. Very reasonable prices. Thank you

I visited Dr. Karp's office on recommendation from my optometrist for glaucoma candidate screening…read more Staff was super courteous & welcoming, plus organized & effective. Dr. Karp's level of care is very high & reassuring. During my eye exam, he made sure to tell me what he was doing & why, all the while cueing me on what to expect. The part that really blew me away was his willingness to explain my condition, next steps of care, & expectations. He answered all my questions without once seeming bothered or rushed. From the eye care specialist in the local community that I've visited, Karp has a good reputation. He lived up to it during my visit. The staff was also willing to answer all my questions, even when it came to matters of cost, insurance, pharmacy location, etc. I strongly recommend them.

Ariana del front desk bien joven me dio exelente service. Todas apuradas y ella me trato con…read morecompassion y bien educada. Le impoto aunque otra me queria sacar rapido. Dios la bendiga por tenet ese buen corazon.

My arm was loose on my glasses. Tried to fix it couldn't went there. They fixed it in a second…read more What a nice human being wouldn't even take money.

I guess my desperation showed, and therefore the help that I received with my prescription glasses…read morewas immediately available! Thank you very much for caring!

Everyone at this location was very professional and took great care of me. I was able to receive my…read moreglasses sooner than expected which was a relief because they were very much needed

I have been getting my glasses from Lakes Eye Center for years. Today I went in to change the nose…read morepads on my Ray-Bans, and they took care of it in 5 minutes. They are always so helpful; they never disappoint. Highly recommended!

Have not gone to the eye doctor in many years and I'm super glad I came to this one! He's a…read morewonderful eye doctor and great at what he does. Very friendly and highly recommend (:

I have had Dr. Eric Brauch as my optometrist for more than 20 years. I do not trust anyone other…read morethan him to exam my vision. Also, Jose is very courteous and welcomes you every time you visit and answers any questions you have making you feel as a valued customer. I would not go anywhere else. Highly recommended. As for the exam price you get what you pay for, Top quality professional service, not Walmart in and out service.

Extemely unprofessional. I went to see Dr Suarez who entailed gave the wrong prescription for my…read morecontacts, went back to pick up my seeing glasses in which I paid 500 and where supposedly insurance and they assume that a dog chewed them after having them for 4 weeks they called me to advise me they wouldn't be covered. I am reporting them to FTC and OCCS. dint ever go to this optical.

Last year my family and I went to Suarez optical based on the great reviews, the staff was great…read moreand attentive, however the young doctor who did my daughters test (Brianna) wanted to hold us back thinking that we had not paid for everything, we bought expensive frames for myself and my daughter as well as eye exams. Our insurance MetLife had paid plus I also paid $900 out of pocket for the frames. I am not going there again, staying closer to my home.

Great experience with the rep my daughter got to glasses today she was supet happy we come back…read moreevery year

Here's part of an email that I had wrote to the district manager about this place and my…read moreexperience: Dear Ms. Sanchez, I am writing to express my deep dissatisfaction with the experience I had at your LensCrafters location yesterday, January 2, 2025. This was my first visit to this store, and unfortunately, it will also be my last due to the unacceptable and disrespectful treatment I received from an employee named Carlos. On December 10, 2024, I visited the store for an eye exam and placed an order for a year's supply of contact lenses. The younger employee who assisted me was professional and kind, which I greatly appreciated. I opted to have my contacts shipped to my home, as I had always done with my previous provider, America's Best. While I found it odd that I didn't receive a tracking number, I trusted the process and assumed everything was in order. However, by January 2, I still hadn't received my contacts. Concerned, I went to the store to inquire about my order. Initially, a lady began assisting me, but then Carlos stepped in to check the transaction. From the start, his tone and demeanor were unnecessarily hostile. He claimed that the contacts had already been delivered via UPS, but I explained that I had not received anything. Carlos then stated that he would email UPS to confirm delivery and suggested that if it had been delivered, he would need to contact the district manager to see if a replacement could be sent, though he doubted it because "UPS already said it was delivered." I asked why I should have to pay for something I didn't receive, and his tone became even more aggressive. His attitude was so unpleasant that I had to stop him and ask why he was speaking to me in such a disrespectful manner. The exchange was embarrassing, especially in front of other customers. It was completely unnecessary and made me feel humiliated. Hoping to cool off, I walked away to browse potential eyeglass frames. When I sat down to wait, Carlos looked at me and, in a rude tone, asked, "Are you waiting for me?" I replied yes, and he responded with even more attitude, saying that he needed to wait for a response from UPS and that it would take a long time. At this point, I decided to leave because I would not tolerate such hostility over a simple issue. A couple of hours later, I received a call from Carlos informing me that UPS had not delivered the package because no one was available to sign for it. (This made sense, as I never received any notification, knock, or package in my mailbox.) He said he would set the order for in-store pickup to avoid further issues, which I was planning to request anyway. I thanked him and simply said, "Okay." He responded with a dismissive "Mhm" and abruptly hung up the phone. This entire ordeal was the most disrespectful experience I've ever encountered. Carlos's behavior was unprofessional, aggressive, and completely unacceptable. It left me feeling unwelcome and frustrated, and I have no desire to return to this store.