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    Yaz Optical

    5.0 (3 reviews)
    Closed 10:00 am - 7:00 pm

    Services - Yaz Optical

    Eyewear fitting

    Yaz Optical Photos

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    4 months ago

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    LensCrafters

    LensCrafters

    2.3(25 reviews)
    1.6 mi
    $$$$

    I am completely dissatisfied with my experience at this LensCrafters location…read more I ordered eyeglasses and paid approximately $540, which I consider an expensive purchase. During the process, it was not clearly explained to me whether the discount applied was a new-member discount or the discount I may be entitled to as a Medicare beneficiary. That lack of clarity was frustrating and should have been handled more professionally. After placing the order, I was never properly contacted to let me know that my eyeglasses were ready. I eventually had to call the store myself. During that phone call, I was treated in a rude and disrespectful manner and was told that they only send text messages. However, I was not properly informed of that policy, and I never received a text message. I later contacted the store and submitted a complaint. A few minutes later, another representative called me, but that interaction was also aggressive and unprofessional. When I finally picked up the glasses, I felt the service was incomplete and far below the level of care a customer should receive, especially after paying such a high amount. As an elderly customer and Medicare beneficiary, I expected to be treated with patience, respect, and clear communication. Unfortunately, that was not my experience. This was one of the worst customer service experiences I have had, and I do not plan to return to LensCrafters.ision Care / Eye Care

    They seemed very nice, but later realized they were only interested in making a sale…read more Ordered a pair of eye glasses for my daughter. The prescription does not match the frame. Before purchasing asked if it would be a problem. The sales person assured us it would not be. Received glasses and one lens looked like a bottle cap and extended so far out it it looked as if it could cut her cheek. They have a 30 day return policy, but once we returned the following day they were extremely rude and they're attitude completely changed. If you're looking for friendly and knowledgeable staff with great customer service. Not to mention reasonable prices go check Warby Parker. It's in the same mall.

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    LensCrafters
    LensCrafters
    LensCrafters

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    Sunglass Hut - The D & G ones that we bought

    Sunglass Hut

    3.4(10 reviews)
    1.5 mi
    $$

    We had a very good experience here today at Sunglass Hut located inside Macy's at Aventura Mall!…read more Our saleslady was very helpful and patient by unlocking a few pairs of sunglasses for us to try on. Her picture is posted as part of my review but her name is not on the receipt so I dont know her name. We really appreciated her help. This store has a large selection of many designer sunglasses and that's why we always return here to purchase upgrades or replace lost or stolen sunglasses. They have the best and most current styles. They also have good sales and reward money points. We wound up purchasing a pair of Dolce & Gabbana sunglasses. They are just what we were looking for. Today was a good shopping day!

    If this is the location inside Macy's, I'd recommend skipping it…read more I told the sales associate upfront that my budget was $250. As soon as I said that, her attitude shifted. Without a word, she walked away mid-conversation to help another group. Completely dismissive. Even if I end up increasing my budget later, I won't be coming back. The service was that off-putting. Also worth noting: most of the designer brands they sell are literally inside the mall and sell their sunglasses directly. You're better off going straight to them and avoiding the extra markup from a kiosk like this.

    Photos
    Sunglass Hut - The cobalt blue Swarovski  ones

    The cobalt blue Swarovski ones

    Sunglass Hut - I loved these Swarovski ones also

    I loved these Swarovski ones also

    Sunglass Hut - These Swarovski cobalt blue ones were a contender

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    These Swarovski cobalt blue ones were a contender

    Yaz Optical - opticians - Updated June 2026

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