I had an outstanding experience with this law firm and highly recommend them. What truly sets them…read moreapart is their exceptional communication and responsiveness. They almost always responded to my questions immediately, which is incredibly rare and gave me great confidence throughout the entire process. I also appreciated their honesty and integrity. They gave me a realistic assessment of the merits of my case instead of simply telling me what I wanted to hear or taking the case just for profit. Their advice was thoughtful, transparent, and always in my best interest. Despite taking on my case at very short notice, they handled everything professionally and did an excellent job. The entire team worked seamlessly together and made what could have been a very stressful situation much easier. A special thank you to Ian, Tommy, Cynthia, and Mark. From the legal assistants to the paralegal and attorneys, everyone was knowledgeable, responsive, compassionate, and genuinely committed to helping. Their teamwork and dedication exceeded my expectations. If you're looking for a law firm that is responsive, honest, and truly cares about its clients, I would not hesitate to recommend this team.

Update to the response by the office. Once again, he refuses to look at the evidence I provided. He…read moresays he specializes in wrongfully accused and I brought forward falsified and forged witness testimony that was used in court against me. I went a different route and paid a forensic handwriting specialist to verify that the evidence that was used against me was indeed written by the petitioner and not the person she had claimed, and it cost a whole heck of a lot less money. Also, when speaking with another attorney, who I was able to get a free full hour consultation from, the Snohomish county sheriff and the Snohomish Superior court clerks, they all confirmed that falsified evidence is indeed a substantial change in circumstance to modify or squash an order...

I am thoroughly disgusted with Attorney Chi Nguyen's lack of professionalism and communication…read more I found her through Yelp in July 2025 with glowing reviews. After a July 4th consultation, I hired her to handle my parenting plan matter (not my protection order, though she gave advice on that too). What followed was one of the worst professional experiences I've ever had. Here are the main issues: Never in court - She never once appeared in person, only via Zoom. We paid her the same as anyone else, yet she didn't show up physically. Unprofessional appearance - On Zoom, she dressed in casual T-shirts, not courtroom-appropriate attire. Paralegal overseas - The paralegal assigned to our case (Bernard) was working permanently out of the country. This made direct communication about our case nearly impossible. Bad legal advice & dishonesty - She advised my child to drop a protection order to "help" with a 50/50 parenting plan, then denied ever giving that advice in court. This damaged our case. Unprepared in court - Judges were visibly frustrated with her lack of preparation and awareness of required next steps. Communication failures - She ignored the client portal (where we receive notifications) and instead sent critical updates by regular email, which caused us to miss deadlines and hearings. Documents were submitted incorrectly and late, resulting in continuances, sanctions, and extra costs we had to pay ($700). Recent failure - For a GAL hearing, financial documents we sent in late August were submitted at the last minute. She failed to consult us on which GAL we preferred, leaving us blindsided in court. We left court feeling defeated every single time. Yesterday's hearing was the final straw--we fired her immediately. Hiring an attorney is stressful enough; you need someone professional, prepared, and communicative. Chi Nguyen was none of these. Do not hire her. I only gave 1 star because Yelp wouldn't let me submit my review without doing it.

I first went to Chi because she was referred to by a friend. However, my experience with her was…read morenot great at all. I contacted her around September to handle my case, and from time to time I asked her for updates in which she gave me very basic information. One day the DOL sends me a notice that my drivers license has been suspended because of failure to notice the court of my options. Mind you, this is something that is completely done by the lawyer. I message Chi, and she started to blame the court about how ridiculous they were, but in reality she should've kept status on my case. It's clear Chi treats each case as a $$ bag and doesn't care to check up on the status of her clients cases. As a result, this lead my insurance going up because Chi was unable to keep up with my case. Why would I go to a lawyer just to have my insurance go up....... and having to deal with that.??? Although she helped me with my ticket It's clear she doesn't value her customers and her replies are just straight up unprofessional at times. I wouldn't recommend her and steer away, there are other lawyers. A

Paid $9,600 and for what? My divorced daughter received…read more"services" from this law group to help her through a child agreement contempt issue. She was left with nothing to show for the money we gave her to retain this firm. We still stew about the waste of hiring one of their lawyers. If this is customary for Family Law Solutions, PLLC in Redmond, WA, they should be ashamed and others should be warned.

So unbelievably unprofessional. They are more worried about scamming their own clients out of money…read morethat they actually help the other party. Disgraceful and disgusting behavior by family law attorneys

I highly recommend Lani Cao for immigration matters. She was incredibly supportive, responsive, and…read moreknowledgeable throughout my entire immigration journey. From the initial material preparation stage to the final application process, Lani provided timely guidance, answered questions thoroughly, and ensured every detail was handled with care. Her professionalism and attention to detail made the process remarkably smooth and stress-free. What impressed me most was the quality of her work and case preparation. Thanks to her expertise, both my I-140 and I-485 were approved without any RFEs, which speaks to the strength of the application package she helped put together. I am very grateful for her assistance and would not hesitate to recommend her to anyone looking for a skilled and reliable immigration attorney.

Not responsive at all. I've been trying to contact this office for weeks via phone and email. I…read morecalled again this week. Surprisingly they returned my call directed me to email an address that is different from what is listed on their website. I emailed and I'm still waiting for a response. Unresponsive and unreliable business. Go somewhere else

I gave Mr. Loeffler a $5000 deposit to start an eviction process. Nothing happened including any…read morecommunication. I called my charge card company to recover the funds. In the end no communication no work started money recovered. I say this guy is a big waist of time so may want to move on to a better prospect for an attorney.

Pros: They got the job done…read more Cons: 1. They are very unorganized. They usually put you on hold between 5 - 10 minutes to look for your case; and they charge you for it. They even charge me when they are asking about my military background when that has nothing to do with the case; and charge me for it. 2. I understand current eviction cases volume are very high and takes time. However, we were passed on to 3 different lawyers in the firm within 6 months and have to constantly resend them information when everything is already annotated sequentially. 3. They DO NOT get back to you. They sometimes get back to your email if you send them a follow up email a week after. If you don't follow up with email, they will not even get back to you. Calls are a hit and miss. Sometimes they will answer you and sometimes they will tell you they'll call you later. They do not call you. You'll need to call them.

If you are looking for a lawyer research other firms that actually pick up the phone and return…read morecalls. I called and left a detailed voicemail. No one had the common decency to call me back. Total waste of time.

A friend recommended Alexandra Filutowski after I was involved in a car accident. I quickly found…read moreout that dealing with my insurance company on my own was going to be very difficult and Alexandra Filutowski not only helped me with my own insurance company, but she expressed true compasion throughout my ordeal. I'm certain that my experience would have been much more difficult on my own. I highly recommend her.

Jason Anderson sets the gold standard of timely, reasoned, and thoughtful counsel. I have…read morecontacted Jason on two occasions about two separate issues, and both times he responded with a thorough and thoughtful assessment of my issue and potential next steps. In both instances, I was dealing with unreasonably punitive medical companies and frustrated by how much the cards seemed stacked against me. I came away from my interactions with Jason empowered by the options he made me aware of. Jason clearly cares about people and about ensuring they aren't taken advantage of by faceless companies. He is the voice of reason, and I highly recommend him to anyone who ends up in the unreasonable world of collections (or any unreasonable world for that matter). This is the guy you want in your corner. Thank you, Jason! p.s. I second what other reviewers have said about Jason being professional, caring, compassionate, awesome, an activist, and life coach. Also the reviewer who said he restored her faith in humanity. These superlatives are well-earned, he is indeed that good.

I was offered a free consult with Jason. I appreciate he took the time to talk to me as I…read moreunderstand it's a small firm and they're busy, but during the 5 minute consult, I explained my legal situation and in my opinion Jason was very cold and short with me. I feel he also came off demeaning and made me feel stupid and embarrassed. I was not looking for free legal help, I was looking for clarification and if my case was under the scope of his practice. I was not upset that he couldn't take my case. I work in the legal field and understand how the process works. I learned additional information and asked Jason if that was under his scope of practice, and was not looking for additional legal advice or any advice, just asking if he could take on my case. Again, my issue is not that he couldn't take on my case, my issue is that I felt he came off demeaning and how I was treated. I will not be reaching out again for any reason.

I feel extremely fortunate to have worked with Mark Alexander over the very long haul of my case…read more I was somehow able to hire the attorney everyone hopes to get but seldom does. Thanks to Mark, I was able to achieve a much better outcome than I ever hoped for. He was over-and-above in every way that matters: expertise, timeliness, punctuality, turnaround, patience and pragmatism to name just a few. His work showed so much thought and attention to detail which really won me over. My divorce was a painful time in my life and I'm deeply grateful to have found Mark get me through the legal journey safely with a secure future intact.

Terrible. Seven or 8 years ago my lawyer was supposed to represent me. I had an awful guardian ad…read morelitem that favored men and the evidence was all there. My lawyer was on my ex side and believed him over a honest person like myself. By the grace of god I quickly changed my case around by getting another lawyer that knew this horrible guardian as litem and no one at seattle divorce services would investigate. Unfortunate how much they charge for no help. I thank my lawyer I got Stu Brown every day for helping me and knowing about this crazy guardian as litem and within. 24 hours changed my case around before trial. Thank you forever to Stu Brown. Never go to seattle divorce services.