Found this place on a work trip visiting Jacksonville. So happy I found this place. Great nail techs and they do acrylic and shaping your nails if you're into longer or medium lengths. Loooove this place, wish I could take them to New York with me read more

I went in to get my pink and whites redone but at the last minute decided that the $10 difference in cost wasn't worth me getting the same ole thing, so I got the pink and white Ombré acrylics. I don't know the man's name that did them, but he's an absolute genius and an incredible artist!!! At least, he is to me. They are beautiful!!! If I lived here, this would be my new salon. But I don't, so I'm hoping my guy at home can duplicate VK's work. read more

VK Five Points Nails & Spa - Nail Salons Near Me - Jacksonville, Florida

Very unprofessional establishment. I have been going there for sometime until today. Had an appt but instead had me waiting for 30 mins then to send a very rough gentleman to come over to turn on my water and throw my feet because he was frustrated. Will not return again!!! Hope your management improves soon or you will lose all of your customers read more

Really nice, clean place. Very thorough with their calf and foot massages--super relaxing! They have an insane number of colors to choose from, and a ton of upgrades/add-ons such as hot stone massage, mud mask, and a bunch of other stuff. I just went with the basic mani-pedi, and the price was great. Definitely coming back. read more

I just want to tell people to be careful about this place. Me and my friend went in for nails and she was supposed to get a simple polish nothing else. The man with slicked back hair and mustache put acrylics on her and her color was mediocre at best. In the end she paid 68+tip (which is as much as I paid for my full set of acrylics.) The next day they peeled off! We came back for a refund and they flat out denied her. They claim they don't know how to do it. If you can't provide a refund then you shouldn't be handling a business or people's money. So if you want rude employees, crap nails at an expensive price, and to have your money flat out stolen go here. This completely soured my experience and I will not be going back to them for how disrespectfully they treated my friend. Below or my friends nails for you to see. read more

VK Five Points Nails & Spa - Nail Salons Near Me - Jacksonville, Florida

Best nail salon I've visited in Jax! Clean, well-appointed space; friendly staff; great attention to detail. Highly recommend!

Very good customer service, the my micro blades last very long and she has a great personality, is very understanding! I recommend her , I love her read more

Today was my 3rd or 4th visit to VK. David did an excellent job!! I got a gel manicure and a pedicure. Friendly people. I'm definitely a repeat customer from now on. read more

The environment is very clean and inviting. It is upscale and affordable. The check in and check out system is great. For my first visit my nail tech was Wit. She was very professional, and did my nails beautifuly. she now has a permanent customer! I will be back to VK! read more

The inside is beautiful and I didn't have to wait at all. 0 complaints about my pedicure, the girl did a great job. I also got acrylics in a French ombré, which turned out really great and I'm completely happy with the results but while getting my nails done, the guy hit my cuticles with the drill a couple times and I bled from them - 3 days later and I have scabs and they're painful. I will 100% go back and ask them to be a little more careful next time. This is the only reason I wouldn't give a full 5 stars. read more

This place was great! I was immediately struck by how clean it was inside. The staff was very friendly and helpful. I waited for about 20 minutes for a pedicure. The service was lovely. My technician Ken really took his time and did a great job. The also have the most enormous polish selection I have ever seen. I will be returning. read more

Not the type of girl to get a pedicure or manicure but I had a girls day and we ended up here. Everyone was incredibly kind! My nails look super nice and the overall treatment was relaxing-plus complimentary booze/soft drinks! read more

Whit is the BEST and I love the atmosphere! I have been getting my nails done here since they first opened. I loved it very much and told my sister and all my friends to go there as well. I am happy to see they are thriving and so busy but they are getting too busy and understaffed.The last time I went I made a 12:30 appointment, when I got there I was put in the water then 30 mins later someone came to do my pedicure that only lasted a week. Whit was off this day so someone else did my fill and when I got home the clear coat to my gel started peeling. The peeling has also happened to my sister and best friend. It is inconvenient to have to go back again to get them fixed. I joined the membership program because of my loyalty to the salon and love the 15% off services. I am disappointed because of the decrease in quality and customer service. *and they do not have mimosas as mentioned in other reviews. They have crossed it off the menu. read more

I've tried this salon multiple times and have ended up cut almost every time. My fingers end up with such bad cuts and hangnails it kinda makes the manicure pointless because it ain't cute. Each time I'm cut as well there is no apology... It's normally the male techs. The manicure never lasts long and once they forgot to put a top coat on a nail and I had to return. I will not be returning as they have had many chances to give me an acceptable experience. read more

Every time I go in there I have to wait and everything is very disorganized. Waited in the pedi chair for over 30 mins before anyone ever came over to me never wrapped my gel nails then had to soak my nails after getting my pedi. Just completely unorganized and understaffed. read more

Extremely disrespectful and unprofessional. The older man who did my nails rushed and didn't bother to put care into his work. They came out lumpy and grey, when I asked for white. He cut and filed my nails disproportionatly so they were lopsided, Coughed on my hands multiple times. And when leaving my father was asking a simple question addressing an app they had displayed at their check out counter and the man had the audacity to yell at my father telling him to leave. read more

I had a lovey pedicure with Mary and great conversation with Sheila too (? I hope that's right). Jessica fixed my nails and I will be going back to see these ladies again soon! Thank you! read more

I went in for an acrylic fill-in with gel polish on top. I was disappointed by their choice of colors, as they didn't have a big selection. They finished my nails fast and the fill-in itself was good. BUT! The gel polish lasted two days before my nails began to chip. Such a waste of my money, as now I have to go to another salon and get gel polish all over again because all my nails chipped. read more

Time after time I keep giving this place another try in hopes it can be my go to nail salon since they are walking distance from my house but, they seriously disappoint each time. At first I would be upset about the long wait times. I feel like they would tell me it's only about a 15-20 minute wait but that would then turn into 60minutes. This most recent visit I made an appointment to avoid this issue and I still had to wait about 30 minutes. After waiting, the nail technician kept walking away to answer his phone and would cough on my feet without covering his mouth. After feeling disgusted inside I look down at my nails and I had polish all over my skin. I paid 75$ for toddler service. read more

Worst gel polish manicure I've ever had. I made an appointment for both a pedicure and a manicure with gel polish. They demanded that I get sns instead of gel. When I stood firm on my decision of getting gel polish and refused the sns the man that was doing my nails kept talking bad about me to his coworkers the entire time. He rushed during the manicure and the gel polish only lasted 2 days before peeling off. After the demeaning way I was treated, I won't even go back to get them fixed. DO NOT WASTE YOUR MONEY ON THIS PLACE. read more

By far the worse nail salon I have ever been to. The tech who struggled to communicate with me had an attitude and kept getting up every 2 minutes during the time he was supposed to be doing my nails. He caught an attitude when I asked him to do a certain shape on my nails and started talking really loud and boisterous in his "native language " it was so unprofessional until I decided to just go to another nail salon. I don't advise anyone to waste their time or their money in a unprofessional environment where they will be treated like a second class citizen. read more

I have given this place chance after chance, because I can't find a nail place I like better and they're not the worst. Derek is AWESOME, and if I do come back it will only be for an appointment with him. Last time, I left almost in tears, I was so upset. First, I waited 30 minutes without being asked what I was there for. I went to walk out and a lady chased me out the door to come back and sit in a chair next to someone who was getting their nails done so that I could awkwardly wait for them to finish for another 10 minutes. The guy who did my nails hurt me several times, my nails looked TERRIBLE, they were bumpy and the shapes didn't match, I was already so unhappy but I'm not going to tell this guy he sucks, so I go to pay and it's 65$ for the same thing I paid 50$ for last time!!! I am trying my best to stay away from this place from now on. Way over priced for the quality of service. read more

The technicians did a great job and I left happy with the way my nails looked. They were personable and did a great job on my nails, massage, etc. Unfortunately that is all I was happy about. I was not given a list of services or a drink menu. I was only offered water, maybe because I look underage (but I am most certainly not), and my mother was offered the same. I chose my packages based on the descriptions on their website (which i pulled up on my phone in the salon, because again I was not given a list of services and there is no descriptions on the pricing board). My mom and I both got the Deluxe Manicure and did not get what was described. When paying the bill i expressed that I very much enjoyed the experience, but asked that the pricing be adjusted based on what I got vs. what I had asked for. They told us that they use one substance instead of 3 parts of the deluxe manicure and it is just better. They only removed $3 for one part of the service missed in my mom's pedicure when a total of 7 things were payed for and not included. Lastly they did not ask my mother if she wanted gel polish and used it and up charged $16 for it. The quality of work is amazing, but the care and attention put toward service and pricing was rather disappointing. read more

This was the worst manicure I've ever had. I got a gel and had to have the guy re-do one of my nails because it was HORRIBLE. I have nail polish all over my cuticles and none of my nails were cut evenly or straight. By the time I got home, one of my nails had already discolored. My toes look like a 10 year old painted them. I will never go back here again. read more

First time here, very pleased! New and immaculate!Mary and David are excellent! I'll be going back! Thank you!

This place is my new favorite spot to get my nails done! The staff was very attentive and did a great pedicure. Some nail salons make me feel uncomfortable, but this one made me feel comfortable from the start. And the complimentary wine/mimosas/sodas are an added plus! You can also tell that the massage chairs are newer and have more than just 3 options! The only negative was the parking in the area because I went on a Saturday afternoon, so just allow yourself a little more time to park when it's peak hours for restaurants in the area. read more

This is the absolute worst nail salon I have ever been to, yesterday evening I got my nails done after calling ahead to make an appointment for SNS. I get to the salon, tell them I am there to get SNS they seat me to get my nails done with some random guy and when he finally comes to the table he asks if I want a "manicure" I say "Yes, SNS", he responds "I can't do that, go sit over there" I wait in an empty chair for another 10 minutes with the SNS Colors & finally another man comes and sits down to do my nails. He asks me if I have picked a color and I reply "Well, I want SNS I have a picture of an idea & want to see if you can do it". I show him my picture, he goes "Oh you want the ombre, I can do that" takes the color palate from me & proceeds to start my nails. He states he is going to cut down my nails & use tips (which is not typical for SNS), but I assumed he just wanted them to all be even, since I did have two nails that were short & would need tips, so I let him proceed against my better judgement. Then he pulls out regular acrylic & starts putting it on my nails, he filed my nails entirely too much (but at this point I'm sitting here with tips glued to my nails which means either you get your nails done or have to sit & wait for a soak off). I stopped him from doing more than one nail & said "What product is that? I asked for SNS. Is this regular acrylic or what?" He ignores my question "You want ombre, I am doing ombre" I replied "Yes but I asked for SNS, what product are you using on my nails? I don't want my nails damaged, & I have reactions to some acrylics. I need SNS" He immediately gets defensive "SNS only 1 color, you want ombre this how do no ombre SNS" I replied "that's fine if you can't do an ombre, why didn't you tell me that I would just pick a color" He continues to argue "You can't have ombre in SNS, you ask for ombre I will do ombre, SNS you can only do 1 color. You didn't ask for SNS you show picture of ombre" Again I replied "That is fine, you shouldn't just give me a different product than I asked for, you are the 3rd person I told i want SNS, that's why I was sent to your chair to begin with. Please get this acrylic off my nails, I want SNS. All you had to do is tell me you can't do the picture with the product I want & I would happily have picked a color" He proceeds to start violently ripping the still wet acrylic off my pink nail and basically yelling about me that he can't do what I wanted done with SNS, & I didn't ask him for SNS. I told him to stop touching my nails & asked for the manager to which he responds "manager right there chair behind you" I look around, no one is there except a customer in a chair. I ask again for the manager to be ignored & told the same thing. 2 nail techs do go sit down over there & as I'm asking for the manager ignore my requests. He sends me to the girl tech sitting over there who is doing someone else's nails & rudely ignores me for a minute & does not immediately address my concerns. The original tech begins to loudly & aggressively speak to someone else in the salon in a language I don't know, to which I told him "If you're going to trash talk me, you can do so where I can understand". This ticked him off, he stormed to the back of the salon. The lady seats me & says she will do my nails, to which I find out she is the co-manager. I try to explain & her only response is "I saw everything, I will just do your nails" & brushes if off. She does ask me if I want the tips with the SNS. Which I replied "Well not really, but he's already cut my real nails off now, what do you think is best? I have already been here over 30 minutes & my boyfriend & son are walking around the park across the street waiting on me to be done, we are kind of on a time crunch" She suggests we just leave the tips & asks if I've picked a color. I haven't. She has me get my own color palate & refuses to get up & get the colors for me & rushes me to decide right. I quickly pick a color. She begins. As she is doing so, another tech comes over asking for help because there is another upset customer after getting a pedicure and asking for the owner. She proceeds to tell this nail tech "I am busy, you need to handle it & she needs to pay, she can't leave without paying & the owner isn't here and won't be here" After that she tells me "some customers have reactions to sugar scrubs, usually if they've shaved recently" this customer will be just fine and proceeds to basically trash talk the other customer. (mind you sugar scrubs are all natural & I myself have super sensitive skin & have never had a reaction to one) The other customer still is waiting at the front desk for the manager, being ignored. Finally she finishes up the majority of my nails in a hurry and says "he is going to do your top coat, I need to go to the front". The original guy who couldn't do my nails because he didn't know how to do SNS. The guy does the top coat. I complain that there is glue all over my read more

Very relaxing atmosphere. Service and quality was top notch and the chairs are extremely comfortable. Pedicure service was great. I'll certainly go again here in the future. read more

Beautiful interior, very relaxing atmosphere. Did a great job on my pedi! I will definitely return!

This was not a high class experience ! I came with another person . We had an appointment together. They did not take us at the same time. They did not know how to ombre my nails. The man doing my nails had no idea what I was saying so communicating what I wanted became too much of a chore so I went with one color on my nails. I had to show him a picture of the shape I wanted for an almond shape. I did not get alomond shaped nails! Again I just went with it because he was either not willing to understand or unable to. They did not clean up my cuticles or clean them after. The techs talked to each other the entire time and seemed distracted by this and made me uncomfortable. The person I came with had fo ask several times to have them get the shape. They could not ombre her nails either. Ended up getting one color on her nails also. The entire experience was awful. I will never go back here. read more