slowest service EVER, i've been here twice now for pre employment testing and physical. i've had to…read morewait over an hour just to do my drug test and sent back to the waiting room to wait another hour for a room to be open for a physical. i've NEVER had to wait this long at any other medical center

Went here for a pre-employment physical and drug screen. The staff and doctor were professional,…read morefriendly and thorough. I asked as soon as I arrived how long I would be there. They said 1 1/2 hours. That ended up being correct. They are a very busy place. Overall I was satisfied with the service they provided. The facilities are worn and dingy. Needs a remodel.

I have been here before for routine things but this visit was to the orthopedic department…read more Everything went exceptionally well from reception to promptly being called in. I highly recommend Dr Ryan Robin for his excellent listening skills and ability to explain everything step by step and answer all my questions. He put my mind at ease with the pain management process of ultrasound guided injection and it was practically painless.

Your doctors are wonderful. Your billing department is horrendous. They have wasted literally…read morehours of my time in follow up calls (15+) on one issue... with the worst customer service I have ever encountered. The communication is horrible. The record keeping is erroneous. The explanations are nonsensical, or non existant. There is zero follow through, and I get to start over every time I call back. Duly please, get rid of this contractor and replace them with someone competant. Your patients deserve better.

The doctors and nurses at this location are amazing and get 5 stars…read more Dr Tessie Matthew's and Dr Asfar Ali were genial, cared, and were helpful.

All of the staff are very nice and compassionate. The food isn't bad either. Will definitely choose…read morethis hospital again if needed.

The WORST experience in an emergency room. All the front desk clerk did was ask for my phone…read morenumber. That is all. Then he handed me a pad for me to fill out pages of forms and even take photos of my ID and medical cards MYSELF! What is he getting paid to do? What if I was in deep pain? I would have had to do all that myself? In the past the front desk clerk would scan my ids and ask for my info. Poor service! Then, I was taken into the treatment room twice and the second time, I sat there for thirty minutes without anyone checking in on me. Never saw a Doctor and my issue was an immediate emergency as I had an issue which needed immediate attention and could have caused permanent damage to me if not dealt with immediately. Very sad that there is such awful service in an ER.

I visited here this morning around 9 am and was the only patient. It was easy to find in the store…read moreas they have lots of BIG signs telling you where to go. When you get into the area, you have to register via touch screen and then the medical person takes your insurance card and driver's license. I found this whole ordeal to be much less painful than the strep throat I was diagnosed with! It was pretty obvious that I had it, one of my kids had it and when she looked in my mouth there was no doubt. I asked if I even needed the test and she said she could diagnose without it, saving me some cash. There was no push to get me out the door quickly or even to get my prescription filled there. She even asked if I had a specific pharmacy that I wanted the prescription sent to! I have a "regular" doctor who is off on Fridays, so I was glad that this option was available and would recommend it to anyone in a similar situation or without insurance. My visit (remember I didn't have the test) was $69.

The staff here is nice and the location is convenient. I came here for my second dosage of Hep-A…read moreand I was in and out in no time. The shot did not hurt at all. Score!

Horrible take ur self somewhere else! The wait is super…read morelong... I understand if they have patients but when they don't have anyone in the lobby how do have to wait for 45 minutes... But when the girls in the front talking for 30 minutes about house hunting with the people in the back I understand that's why they don't have time for the patients. Horrible

My mother was ill. I recently brought her to this immediate care. My mother and I were very happy…read morewith the service. We were able to get an appointment right away . The medical assistant as well as the physician assistant Anum Haq were top notch and very pleasant!

Had a Sunday appointment for an MRI and it was the best experience I've had across the board! Ease…read moreof check-in, the MRI tech was professional, informative, comforting just all around amazing! The facility is huge! It's clean, seems to offer much in the way of care. I came out of my way for this facility and convenient appointment, I am so glad I did!!

Just the very WORST Health Care provider possible…read more I was unable to schedule an appointment because there os just an endless phone tree There is no human being available to answer What would ANYBODY do in.an EMERGENCY???!!!???

Wow. In just a few sessions I'm experiencing so much improvement…read more Amazing staff... Amazing people. Is there a way to give 6 stars??

I went to this business with a little and occasional knee pain. I have confirmed osteoarthritis in…read morethat knee. It was on a special, something like $49 or $79, I forgot which but not much. I was looking for exercises I could do to strengthen the knee. That's all I wanted. They took X-rays and told me the other knee that I have no problems with was worse! They never mentioned the special and got me for over $500. They told me all the great things they were going to do. They called it physical therapy not chiropractic. They said they could have a therapist stretch my neck. I don't have problems with my neck but I thought a little neck massage by a therapist would feel good. So, when I got there for my first visit, they showed me a leg brace they wanted to fit me for. It was huge and covered most of the leg from the knee down. For what, occasional knee pain? I said no thanks. Then I went for "physical therapy". It was run by 2 young disinterested guys who talked to each other and obviously didn't care about the job. They were definitely not therapists of any kind. Next I went for a few minutes to the supposed real therapists and I thought, oh good, now he's going to massage my neck. No way! He never laid a hand on me. Only did something with a board that I can't even describe because I don't know what it did. Nothing as far as I could tell. Next I went to the nurse who would give me a gel shot in the knee cap. She did this and at my second visit gave me some little shots around the knee cap. The next day I went to the mall and had so much pain in my knee that I was limping down bad I had to go home. That was my over $500 experience with this place. I was worried about their diagnosis of the knee I had no trouble with, that the knee cap was out of joint, so I went back to the real doctors at Northwest Community hospital and got a real unskewed xray and they said that knee was fine. I quit Body Works after 3 visits and asked for the return of my money. I had been told that my insurance and Medicare would pay most of it. Now they told me, well it's not really physical therapy, it's billed under chiropractic and Medicare doesn't usually pay for that, but we will see. Now after months of reaching out to them, they finally told me that after 3 visits my $500 plus dollars was all used up and that I owed them even more but they weren't going to collect it! How nice of them! So go to Body Works if you want to see a real scam at work!

This place sucks don't come here . I find it RIDICULOUS that you an appointment, & only to be seen…read morealmost 2 hours later ! When you try to schedule an appointment the receptionist off always seem to be unable to answer the phone ! This place need help or an upgrade on patient center care ! Disappointing!!!

Doctor Nunoz is coolest doctor of most I've had, however there office in general is more of a…read moreHispanic location and take in a lot of people. If you don't mind waiting nearly 2 hours after your scheduled appointment then by all mean go there.