This review is not regarding quality of work, but more regarding estimates. I had an incident with…read morea new vehicle. I found Autotech decided to give them a call given that their reviews were outstanding. During the call I explained what had happened and one of the first things that came out of their mouth was "if you are looking for cheap...". Obviously I wanted the a job done the right way and for the vehicle to look new again so still entertained their services. I explained I planned to pay out of pocket as I thought it wouldn't be out of this world even for decent dent with scratched along the front passenger door. I went through the process of shooting the pictures and submitting them through their platform. I get a call back from them and when they said they needed to replace the whole door, my jaw dropped. The door was fully operational, window came up and down, the sensor for the bling spot came on timely, mirror was intact, the speaker working and spacing between the front panel and the door was not to large nor small. The dent was at the bottom of the door and half of the damage was a part made out of plastic at the bottom of the door. The gentleman that called me said I was going to "spend well beyond $5,000, more like $8,000 or $9,000 and probably $10,000". My heart dropped and as the conversation previous about it not being cheap put me in doubt about out-of-pocket I engaged the insurance even before getting the "guestimate" of anywhere between $8,000 to $10,000. My insurance quoted the work at $1,500 which usually insurances low ball, but usually there wouldn't be a difference of $8,500 as a max. I asked what were the next steps to get an official quote since they only had seen pictures and thought they needed to see it in-person. He said I don't give official quotes. You bring it in we disassemble and let the insurance know what the real cost is. I would be out of a car for potentially several months and would use all my rental allowance and more. As I usually like to keep vendors/contractors honest I always go for several other quotes. To find 2 other places with great reviews and word from a friend who put his more than $100k car in the hands of a specific shop that was incredibly lower than Autotech. I also ran the pictures through several AI models who yielded results with cost very similar to the 2 other shops who quoted me. The one the AI models said that anything above $5,000 should be challenged and that even with a door replacement it should be remotely close to $8,000. So the 1 start review is for not seeing the car personally to do a better assessment rather than solely pictures, for not offering an actual quote at the best of their abilities as other shops who always give the disclaimer "it may be more once we formally look into it" but at least a ballpark that makes sense. Also, the first appointment to leave the car was weeks after. In the end I decided to go with a shop that was certified for the make and model of my car and also had a relationship with the dealership I bought my car from. They took my car in the same day I brought it to be assessed. I only used 3 weeks of my rental allowance and costed $4,000 for the full repair. But the best of all, nobody who knew I had an accident but had not seen the car could pinpoint where the car was damaged. It is virtually impossible to identify the damaged areas. The job was a door skin replacement, paint and blend aside from other minor details. No component inside the door was damaged... lastly, the maintenance light turned on a few days before the accident, this other shop took the car to the dealership I bought the car from and had it serviced for me before I picked it up. My point, I don't doubt Autotech earned their reviews but the estimate process and pricing based on word of mouth will always be suspicious to me. ALWAYS engage other shops for comparison, ask for a written estimate and go for reasonably priced high quality repairs. I always go for high quality, but there's a difference between the cost of high quality and simply exaggerated.

Recently my new Telluride was hit in the right front by a car being driven on the shoulder to pass…read morestopped traffic. That evening when I reported it to my insurance company they tried to send me to a national body shop chain known for working cheap but doing work that is poor and sometimes dangerous. Some years ago I had work done by AutoTech Collision on Delsea Drive and they did an excellent job so I insisted on taking my Telluride there. Dean Sr. and his sons not only did a great job on my car, they helped me understand how insurance companies work today. Trust me, if your car has been damaged, that is critical to know. AutoTech either handled all that stuff or coached me so I made no mistakes. I got my car back last week and it looks and drives just like it was before the accident. Actually, maybe a little better because I think AutoTech detailed the whole car, not just the RF. The steering wheel is straight, the car tracks properly, it looks new and, most importantly in today's world, all the complex electronics work. I highly recommend Autotech Collision.

This place disgustingly overcharges people! They wonder why they only get insurance work here. Ive…read morepersonally experienced or even recently been with someone who has also been treated poorly here. They've taken advantage of women who are not car educated, lower income and recently an autistic friend of mine. YOU SHOULD BE ASHAMED OF YOURSELF.

DO NOT TAKE YOUR CAR THERE, they do not do a good job and tell you your car is ready and you go…read morethere and it is not fixed the right way. I was there twice and both times something was still wrong. I had to get my car towed to a much better and more qualified collision center. DISGUSTED !!

Keith and the team at this location fixed my bumper after I got rear-ended. They did a beautiful…read morejob, and had it done before I had to leave for an important trip! Everyone was very friendly, kept me updated, and I felt as though I was in good hands the entire time. Thanks everyone!

From the owner: Caliber Collision didn't become the nation's largest collision repair provider by accident…read more Recognized as one of Forbes' 2026 Best Large Employers, our team of highly skilled certified technicians and state-of-the-art equipment are committed to providing excellence in every auto body repair to get you back on the road quickly and safely. From minor dents to major collision damage, we have the expertise to handle it all. Our comprehensive range of services are backed by a limited lifetime warranty, flexible payment options, and includes expert auto body repair, dent removal, fender repair, and more. When you hand over your keys to Caliber, know you've made the right choice, and the first step toward Restoring the Rhythm of Your Life®.

This shop really did me dirty I got into accident I have my car sent here since I didt have full…read morecoverage insurance I told him just make car drivable for one strut and tie rod end alignment 1500 if they even did any work to my car besides alignment kinda funny when tie comes loose 4 days later this shop is horrible they fucking rip off people . Anyone that gets accident don't have car sent here they screw yoy anyway they can

Very happy with their services. They replaced the bumper on my Lexus E 350…read more Excellent craftmanship, and very nice people to deal with. I highly recommend them for your body work. Robert H

Still an outstanding auto body shop. I came here once again and the service is better than ever if…read morethat's even possible. Rob has more staff, very efficient, thorough and professional. My car came back to me clean and perfect and on time.

Rob and his staff did exceptional collsion work on my parents Mitsubishi! Therefore, I drove to his…read moreshop from Marlton when I was in need. Rob and the staff provide top-notch customer service! Particularly Rob. Although he could not fix my car and it was totaled, he did everything he could versus the insurance company to get me as much as I could for it. Much appreciated! Elmer's Sewell is the exception to all other collsion shops!

**Beware!** This shop does not actually repair vehicles properly. I took my truck here three…read moreseparate times--enduring multiple trips and rental cars--only for the issue to remain unresolved. Each time I complained that the bumper wasn't right, the techs dismissed me and made me feel like I was nitpicking. I finally took my truck to Caliber Collision on W. Main in Marlton for a second opinion. They discovered that instead of replacing my damaged bumper, this shop had just used a massive amount of glue to force the old, broken parts together. To make matters worse, Caliber found a tool that had been left inside the bumper assembly. Caliber warned me that the glue would have eventually expanded, causing the bumper to fall off entirely. They are dishonest and unprofessional. Avoid this place at all costs!

**FRAUD ALERT | Worst Shop & Customer Service Ever**…read more Took my car to Rocco's for minor paint damage--no dents. What should've been a 2-day fix turned into 6 weeks of lies and shady practices. They claimed the car was ready, then suddenly said the frame and suspension needed replacing due to a "discontinued part." I called my dealer--part was in stock. Rocco's was "shocked," then shifted the story again. They even claimed they were working with my dealer for the parts, my dealer confirmed they never heard back from Rocco's. Staff was rude, blamed me for the damage (!), gave zero updates unless I called, and dragged the process out. I finally had the car moved to another certified dealer by my insurance. Three technicians assessed the car to be certain & they confirmed all it needed was an alignment (which Rocco's claimed they already did). Nothing else. Been driving it for weeks--perfectly fine. **I have receipts & documentation to prove everything I said.** Don't trust this place. Save yourself the time, money, and emotional stress.

They did a good job with my Tesla repair after a fender bender kind courteous, good workmanship. I…read morethink it was a bit expensive but what do I know about this shit

It was a wonderful experience at Elmer's. We brought our post-accident car over for estimate,…read moreunfortunately, Don informed us that the car would cost more to repair than its worth. He recommended getting rid of the car can be more worth our time. After I found someone who would take the car, Linda offered to help us out with the process of selling the car. I am so appreciative of everyone working at Elmer's and highly recommend their service, even though we didn't repair our car with them. Thank you everyone!

Everything went well. I've gone to them 3 times. Their body…read morework is superb. They are the best at what they do..

They did an amazing job. Brought my Mercedes after an accident on Father's Day. Got it back in a…read moretimely manor. Color matching is on point. Everything looks great. Im very satisfied with the results and great price.

It's honestly unbelievable. You sit down with Caliber Collision, have a full conversation, and…read moreclearly explain that no work should be done on your car until the other necessary repairs are completed. This is something said, multiple times, to two different people. You lay out the logic. That if those repairs can't be done, then there's absolutely no point in moving forward with anything else. They nod, agree, document it, and reassure you that everything is understood. And then they go ahead and ignore the entire agreement. No call. No update. No clarification. Just straight-up doing the work anyway, even though they knew it wasn't supposed to start yet. And now you're stuck with a bill for repairs that may not even matter, plus the added headache of trying to sort out a mess they created. Calling insurance companies who have no idea what im talking about, over something that Caliber Collision should have done before even calling me. I'm telling you: don't use these guys. They'll agree with you in the moment, but somehow the communication magically "gets lost," the documentation suddenly doesn't matter, and they move forward with work you explicitly said not to authorize. It ends up costing you more money, more time, and more frustration. At the end of the day, it feels like one giant scam. Oh and let me add, I had my own OEM parts for them to use, but they went ahead and got their own, even though they knew that I had the parts for them. so yea, a giant scam. DO NOT COME HERE!

Excellent customer service and communication. Very professional and accommodating. They fixed my…read moretruck and assisted me with rental needs too.