They are the best and most honest mechanics around. Doesn't get better in SW Wi than Al's auto.read more

My son is a freshman at UWP. This is his first Wisconsin Winter. Being from central Illinois, he…read morehas seen some snow and cold weather, but nothing like he has seen this this winter! During the recent cold snap, his car would not start. Nice, I thought, I live 6 hours away!. Figuring it was a battery issue caused by the extreme cold, I called Wal Mart to price a battery, then told him to have a buddy help him jumpstart the car. The battery was too far gone. To top it off, the university had sent notices for students to move their vehicles so they could clear the lots of snow. Faced with a car that would not start, a deadline, fines, and the possibility of getting towed, and unable to be there to help, I hopped online for a local shop and found Al's. I called and told him the situation, he was pretty sure he could help.. I let him know that I would be forwarding his number to my son to set up a time for him to come out to the car. Within minutes he showed up, had the car started, and drove it back to his shop where he hooked it up to a charger for about 24 hrs. The next day he called to let us know that the batter for sure needed replaced. He also noted that the sticker on the current battery was dated less than 2 years ago. I gave him the ok to do what he needed to do to get my son going again. By the end of the ordeal, Al's had made a service call, drove the car back to his shop, put the battery on a charger for 24hrs, and replaced the battery with a brand new one. All of this at HALF the cost of what a new battery would have been had my son been able to get his car out to Wal Mart! I remember being impressed that Al's would even be willing to make a service call in those conditions. Of course, my next thought was, "boy is this gonna cost me!" My son was in a difficult situation and up against a deadline. Al's could have taken full advantage of the fact that my son was a clueless college kid whose parents are 6 hours and 2 states away. But the fact is, he did not. He was quick to help, went beyond my expectations, and charged about a third of what I was expecting to pay. I highly recommend Al's for your automotive needs. Especially if you are a parent of a student who is up there alone. These guys have proven to be honest and trustworthy.

I found Andersen Auto and sent an email to them through their website. They promptly responded with…read morekindness and offered to get my car in as soon as the next morning! Within the same day, they finished the repairs and thoroughly explained everything they did and what was wrong. They also did a full check-through of my car and gave me an easy-read checklist of what may or may not need to be done to my car. Great service, kind employees, and reliable care for your vehicle at Andersen Auto Repair.

You can really tell that they care. They take care of you and don't try to trick you into paying…read moremore money like a lot of other places do. I'm so grateful for their good service!

This place is an absolute joke! It will only cost you more money taking it here. They will botch…read moreeverything to get it out the door, and will refuse to fix their mistakes. People have tried to take the owner to court with no luck. Avoid at all costs!!!! Better luck having a 5 year old work on your car.

Wanted to give a shout out to Precision. I had just gotten to Wisconsin from Illinois to move our…read moreson into college last week. Suddenly my vehicle would not go over 30 mph. I managed to get to Precision after calling first. I did not get the mechanics name but he was great. Looked at it real quick. Gave me some not so good news about my engine. I thought to myself how can he know this after looking at for 5 min. Guess what? He was right! Got it back to Illinois and found out I need a new engine. Thank goodness it is completely covered thru Kia. Thanks again Precision for great service!!! Mechanic very friendly and knowledgeable

First of all, thank you Richard, for agreeing to meet my son in the parking lot of his campus to…read morejump his car and replace the battery if it needs it. I've been fighting with AAA to get someone out there with no luck so after all that frustration, you pleasantly calmed me down saying no problem, we'll meet him there at 4!!! Thank you, Thank you, Thank you. Other parents with Triple AAA -- Long's is the place to go. Hopefully AAA stands by their word that they will reimburse me if I can find the car care needed.

Great price and super fast service. I took 2 lawnmowers and weed eater all done in less than a day.read more

Was driving into to town from Des Moines area with family for a weekend of hiking and other…read moreactivities in area, when we noticed a loud thumping noise in rear end. Stopped at a first auto service shop we saw (chain of locations) after 90min they couldnt figure it out even when I told them a few things I thought it was. Effort was suspect at best. I didn't even see them check tires or anything. With family stressed out, couldnt find any car rentals either, we checked into hotel to chill. Woke up next day and started researching some good repair shops close by and came across BIG A. I called as soon as they opened, got an appointment right away, which saved me from alot of stress and car rental costs. Within 30min they found that both rear tires were coming loose. I had new tires put on a month ago and apparently not torqued properly. The crew seemed like a good bunch of guys. Thank you to Gene (technician) and Lyle (service advisor) for saving my families 4 day weekend of fun!

It's been a few years but I am still fuming about when I brought in my Hyundai Elantra for a minor…read moreproblem. I bought the car from a family who lived next door to a good friend of mine. All three parties dealt with this. All are trustworthy and told me it needed a minor repair like a muffler. Big A Auto told me the entire under area of car had been messed up from someone who didn't know what they were doing. He said it'd be $2,000 to fix it. At the time I thought maybe the college driver had let someone work on it so I paid it. My mistake as I didn't take time to think it thru. I know the folks I bought it from were honest and long time friends. Big A lied. They showed me of a fuzzy gray video t was supposed to be the problem area but of course it meant nothing to me and was just part of the deception. I will never go back to Big A again. Since I am an older woman needing the service I think they felt they could lie to me about the car.

Always a good experience when I bring my car in. I know they are honest, knowledgeable and fairly…read morepriced. They do schedule a couple weeks out but it's worth the wait.

Excellent customer service and friendly staff. Stuck on the side of the rode and helped us out of a…read moreThanksgiving jam. They were great in getting us the help we needed this holiday weekend.

Bought a new set of tires for my suv last spring. They closed their doors right after. Found out…read morethe charged me 4 tires the correct size but put one tire on that was amaller than the rest. Now have issues with my vehicle as a result.

This is probably the cleanest mechanic I've been to with a nice waiting area. However, I was…read moreestimated for a 1.4 hour repair for it to take only 30 minutes...the problem...they still charged me for the 1.4 hours because it's "by the book charges." I'm not sure if that's legal, but i refuse to go back to let them charge me for labor that was not even performed.

So we bought a 300 srt8 here in 2014. Loved the car but after a few months started having problems…read more Ubersox always says ubersox puts you first. Absolutely not!! What a joke. We called our sales man who sold us the car (alex mann) and he would never return our calls. We ended up trading it in for a wrangler at galena chrysler. Amazing people to work with would never buy anything anywhere else but galena Chrysler. So we screwed up again and bought another wrangler that i fell in love with at ubersox. My shocks broke through the frame and up through the back trunk! This shouldn't have happened 4 months after buying a $28,000 vehicle. When i went in they told me i didn't have a warranty! Ha! Went home looked at my papers and found a warranty so i went back and showed it to them. The service guys were decent and helpful but the manager derek is a piece of lazy sh!t. He wouldn't even come out and talk to us about our vehicle we purchased through him. They are fixing the issue but i recommend not going to ubersox due to the lazy manager and how they do not stand behind what they say. They definitely do not put you first at ubersox.

While on my way to an appointment in Iowa my tire blew out on the highway, luckily for me I was on…read morewhy 151 right next to Ubersox. After calling a few tow companies who didn't answer and AAA who's said they wouldn't even get to me for about 1 1/2- 2 hours I called Ubersox for help. Randy answered the phone and promptly sent a young man named Phil to rescue me, Phil arrived in minutes removed my blown out tire(my car does not come with a spare tire) and took me back to the dealership to settle the bill while he got a replacement tire for me and then returned me back to my car and replaced the tire. I was on my way within 1/2 hour of the blow out and was eternally grateful for their quick and friendly service!