I had brought our 5th wheel in for some maintenance repairs . Went inside to the service department…read moreand paid for the work, asked how everything was and was told everything was gone thru and no issues were discover. I proceeded to hook up the camper and I discovered the batteries were both low. I went back inside to borrow there booster and returned to the camper and had no success with the poster, both batteries were completely dead. So I purchased 2 new batteries and proceeded to replace them when the salesman came outside and approached me to discuss the damage that another customer did to our camper. At no time prior did anyone mention our camper was sideswiped by anyone. I do appreciate him coming to tell me but I was amazed it wasn't the first comment from there staff once I arrived. There was a good chance I would have left without noticing it. I asked if we needed to call the police and he reassured me that this was going to be covered by insurance and not to worry. So I proceeded home and contacted my insurance company, acquired estimates for repair and have had the camper repaired by an awesome facility on the east side of Madison. Insurance would only cover the repairs and not my time or milage taking this in for it repairs! Well as of today Mound View will not return my calls let alone compensate me for my lost time or milage for the damaged that occurred on there property. Back when Sherry owned this business , she would have worked this out. The new owners hide and are not reachable. I will never return here for anything and so will anyone I have talked to. As a business owner I know how important open communications are with customers and how we need to work together to resolve issues as such.

Great place to buy if you plan on doing your own maintenance and repair. Purchased several units…read moreover the years. They were great to deal with until the last few years. The last unit we purchased here was to be for our retirement travels, it came with an expensive price tag and costly maintenance/warranty plan. This front slide leaked from day one. Never fixed. Toilet leaked. Replaced once but refused to fix or replace going forward. Never could get satelite tv connection to work. The last winterization took months to complete impacting our trip south. Ironically we replaced a faucet the following spring. We are assuming winterization happened after cold weather set in. The final act of poor service was finding holes in the vinyl floor by a slide when unit maintence and winterization finally complete. There were no holes in the floor when the unit was dropped off in October. In December, when we were finally able to bring unit home, we fould two holes with similar pattern cut into vinyl floor by the kitchen slide. No mention of damage when we picked up the unit. When we asked about the damage they acted like they were aware of it but had no plan to fix until we asked. No return calls, after several inquiries on status. We know that a slide that needs adjustment can cause this. We only wanted it fixed an were even willing to pay if the warranty would not cover the repair. After no return calls for weeks, we decided to buy a new unit. We like the convenience of Mounds View since its close to home and thought we would trade again with them. When we called to talk to sales we got the run around about no floor plans for new units. Promised to call when they had something. We waited several months again with no call back. We traded elsewhere. We found a company that takes pride in their exemplary customer service. 5 hours from home. We are very happy with our decision even if not convenient. We know we are "Fussy" and most likely that pain in the 'a55' customer" but we were only asking for service we paid for and better communication. We heard you loud and clear Mounds View RV. You don't care that we want to keep our unit on good shape. You don't want our business. You will also no longer get our recommendation to fellow RVers.

Been only once for an oil change, but the experience was quick, friendly, and seemingly thorough…read more(emphasis on seemingly) When I see Instant Oil Change, I really don't believe it. I want to but with past experience, have been let down and that makes me sad. I went on a Saturday morning since I figured all would be still asleep. Can more places please adapt to this? I'm a morning person, like to spend money and get quite bored Saturday mornings) I was in and out within 20 minutes with no issues. Nice, QUICK and not pushy at all. --saving money and out in a flash. I will definitely be going back here 3,000 miles down the road.

The fellas there do a nice job. They inspect your vehicle and communicate suggestions. They noticed…read moresomething my truck needed so they offered me a discount on the part. I'll be back.

Great sales and service, bought an f 150 several years ago have had all service work done at…read morepioneer, service guys always courteous very accomadating, their prices are very reasonable as well.Everyone always takes time to chat. This is the way it should be. Norm miller Spring green

They are the best and most honest mechanics around. Doesn't get better in SW Wi than Al's auto.read more

My son is a freshman at UWP. This is his first Wisconsin Winter. Being from central Illinois, he…read morehas seen some snow and cold weather, but nothing like he has seen this this winter! During the recent cold snap, his car would not start. Nice, I thought, I live 6 hours away!. Figuring it was a battery issue caused by the extreme cold, I called Wal Mart to price a battery, then told him to have a buddy help him jumpstart the car. The battery was too far gone. To top it off, the university had sent notices for students to move their vehicles so they could clear the lots of snow. Faced with a car that would not start, a deadline, fines, and the possibility of getting towed, and unable to be there to help, I hopped online for a local shop and found Al's. I called and told him the situation, he was pretty sure he could help.. I let him know that I would be forwarding his number to my son to set up a time for him to come out to the car. Within minutes he showed up, had the car started, and drove it back to his shop where he hooked it up to a charger for about 24 hrs. The next day he called to let us know that the batter for sure needed replaced. He also noted that the sticker on the current battery was dated less than 2 years ago. I gave him the ok to do what he needed to do to get my son going again. By the end of the ordeal, Al's had made a service call, drove the car back to his shop, put the battery on a charger for 24hrs, and replaced the battery with a brand new one. All of this at HALF the cost of what a new battery would have been had my son been able to get his car out to Wal Mart! I remember being impressed that Al's would even be willing to make a service call in those conditions. Of course, my next thought was, "boy is this gonna cost me!" My son was in a difficult situation and up against a deadline. Al's could have taken full advantage of the fact that my son was a clueless college kid whose parents are 6 hours and 2 states away. But the fact is, he did not. He was quick to help, went beyond my expectations, and charged about a third of what I was expecting to pay. I highly recommend Al's for your automotive needs. Especially if you are a parent of a student who is up there alone. These guys have proven to be honest and trustworthy.

Customer service is nice to your face, but don't buy a car or truck from here, this place has sold…read moreme and my family a lot of lemons. I bought a car that overheated 2 days later had to trade it for another car which luckily they were nice enough to do which they made sure to make me aware how generous they were for it. My boyfriend's truck has a shifting issue and was under warranty and we dropped it off to them to test drive and find the issue and they said they never saw the problem. Boyfriend's brother bought a truck from here and transmission went out 2 months later. Next my boyfriends dad bought a truck so over priced and it does not sounds correct, took advantage of him. Do not buy from here! You're better off going to a real dealership instead of this slimy place

Wow, these folks are already 5 stars! No wonder I've had such a great experience at Dodgeville…read moreAuto! I was in a tight spot! both of my trucks were down and I really need to pull a trailer for my business. They worked with me to trade up and upgrade. Not only that, they're actually taking care of any problems!! I've never been taking care of at a dealership, just taken advantage of. I've had a dealer literally lie to my face saying there was nothing wrong with a car we purchased. refused to correct after we drove it for a day. A different dealer didn't list any problems with the last truck I bought and said "welp that's what happens when you buy a used truck. There are ALOT of crooked dealerships out there! I'm soo happy I found honest folks I can trust! if you need a new vehicle I absolutely suggest Dodgeville auto and will continue to take my business there!

Before the deep freeze occurred in January, as we were traveling from IL back home to WI, a rock…read morehit and placed a nickel sized chip in our windshield. We saw great reviews for NOVUS glass so we gave them a call, to see if they could get us in within 48 hours-- otherwise, we were sure the cold would cause the full windshield to crack. (they agreed) They got us in the next day, and performed a wonderful job, you can't even tell where the rock hit, unless you look at it and knew exactly where it previously was! They were professional and great at the repair! As my hubby and I were in the office waiting area as they worked on our car, a woman came in with her vehicle to get a repair. They offered her a loaner car for a couple hours (glass needs to warm up before repair). As a female, I was taking notice of the utmost respect given to her. Many times auto shops seem to treat females with less respect than they do for other males -- not here! Epic job, awesome employees! Don't go anywhere else!

Terrific service - fast, friendly and very professional. Second time customer, will definitely…read morereturn if I need them again.

So we bought a 300 srt8 here in 2014. Loved the car but after a few months started having problems…read more Ubersox always says ubersox puts you first. Absolutely not!! What a joke. We called our sales man who sold us the car (alex mann) and he would never return our calls. We ended up trading it in for a wrangler at galena chrysler. Amazing people to work with would never buy anything anywhere else but galena Chrysler. So we screwed up again and bought another wrangler that i fell in love with at ubersox. My shocks broke through the frame and up through the back trunk! This shouldn't have happened 4 months after buying a $28,000 vehicle. When i went in they told me i didn't have a warranty! Ha! Went home looked at my papers and found a warranty so i went back and showed it to them. The service guys were decent and helpful but the manager derek is a piece of lazy sh!t. He wouldn't even come out and talk to us about our vehicle we purchased through him. They are fixing the issue but i recommend not going to ubersox due to the lazy manager and how they do not stand behind what they say. They definitely do not put you first at ubersox.

While on my way to an appointment in Iowa my tire blew out on the highway, luckily for me I was on…read morewhy 151 right next to Ubersox. After calling a few tow companies who didn't answer and AAA who's said they wouldn't even get to me for about 1 1/2- 2 hours I called Ubersox for help. Randy answered the phone and promptly sent a young man named Phil to rescue me, Phil arrived in minutes removed my blown out tire(my car does not come with a spare tire) and took me back to the dealership to settle the bill while he got a replacement tire for me and then returned me back to my car and replaced the tire. I was on my way within 1/2 hour of the blow out and was eternally grateful for their quick and friendly service!

My son just purchased a truck from Les Mack. He found it online and the dealer was over 2 hours…read moreaway from home, but it was so worth the drive. Brad Davis was so helpful and made our buying experience wonderful. My son said it was his best vehicle purchase ever. We would definitely purchase from them again.

Where do we even begin?!?! We were led to Les Mack by my father in law, who had been looking for a…read morenew truck for around 6 months. He had gone to a large majority of dealerships, and was not happy with either the truck, the service, or both. He made the 1.5 hour drive from their home to Lancaster, and as soon as they stepped on the lot and were greeted, they knew this trip would be the one. They initially bought a used 2017 Silverado. Absolutely loved it. They signed the paperwork on a Tuesday, and were set to pick it up on Saturday. Well, Wednesday my father in law had gotten a call from another dealer, with a very competitive and enticing offer. He called up Gary Whittaker immediately and told him the situation. Gary worked his magic, and was able to get my father in law an even better deal on a BRAND NEW SILVERADO. They made some changes, Gary worked even more magic, and traded the paperwork in on the 2017, and walked away with the 2019! The truck of his dreams! Gary spent so much time with them to make sure that they understood every aspect of their new vehicle (which was no easy task) and was just an absolute JOY! My husband had gone with his dad to pick up his new truck and got to talking with the Sales Manager Brian, and explained to him that my husband was looking to purchase me a new truck for my birthday. I had a VERY specific F150 that I was looking for. We had given up on buying right now, because we were just not able to find it. My husband took Gary's number, and they remained in contact over the next couple of days. And Gary called my husband with the best news! Brian and Gary worked their magic AGAIN, and were able to locate my DREAM TRUCK! My husband was so impressed with these two, and their dedication to us, and finding exactly what we wanted! We ended up buying ourselves a brand new Ford F-150 just one week after my husband's father bought his Silverado. We picked up my truck just before my birthday, and to my surprise, my husband had a bouquet of flowers waiting for me in the truck all with the help of Gary! He went out of his way, and above and beyond for our entire (difficult, and picky) family and we are so grateful for him! And Brian too! Thank you to everyone at Les Mack for these AMAZING experiences! We will always recommend you to everyone!