I had a guy come out and he said I had a leak but he couldn't fix it. In the process, he smashed a…read moreduct. Harvey, the Manager, won't send out a technician to fix the issue that their company caused unless I take down the negative review that I posted. THEY CAUSED MORE ISSUES TO MY AC AND DIDNT FIX ANYTHING. DO NOT USE THIS COMPANY. Horrible customer service. Horrible service.

As a homeowner in Carbondale, I've called on this company twice this month, once for a furnace…read moreproblem and once for plumbing. The service was excellent both times. It's my go-to company from here out. The people who answered the phone were quick and friendly. When one of them needed to make a call to check on scheduling and said she'd call me right back, which always makes my heart sink, she actually did! They got someone to my house on the urgent furnace thing the day I called, and the non-emergency plumbing problem first thing the next morning, with no fuss or difficulty. Both technicians knew their stuff, were quick with the work and efficient with the billing, helpful in explaining things and friendly about my questions. I found the pricing very reasonable. The plumbing problem took two tries, and they didn't bill me for the second visit, only for the parts, which I thought very professional. I was so impressed that I signed up for their annual maintenance agreement, which includes biannual checks on the furnace and AC and a lower visit fee. You can tell there's high morale in the company, which is rare these days and of course makes a huge difference in how well a company works and gains customers. Apparently it was bought recently by a young couple who have high aspirations for building it into a larger business. From my short experience, they're making a great start. I just hope it can grow without losing this enthusiasm!

We are old in our 80's and fragile . Our power goes out very oftenWe have a old gas generator that…read morehas become to hard for us to start it up and keep it going especially in the winter. With this last power outage just a few weeks ago we decided to purchase a Generac generator. The sales person Jeff was very informative and helpful, never any high pressure. Our son and my husband and I decided to purchase the Generac. Jonathon & Michael H along with John C .& Chris did the job . Job# RA307261 on 7-31-2023. We were very pleased with the way they worked and how they kept us informed in all that they were doing. They were very friendly and courteous to us old folks. They worked hard and long hours to makes sure everything was A.OK. Also they cleaned up the debris that was accumulated. We are so pleased with the results. Thank you Holland Heating. and thank the guys for a job well done.

I can't say enough good about Mike and his crew at Holland Heating and Cooling. I came home from…read morework one evening with my central air unit freezing up (it's only about 3.5 years old but that's another issue as it was installed by someone else who I would NOT recommend!) Mike came out promptly the next morning and recharged my unit. Long story short I continued to have problems with it and ended up needing a part replaced. He was very professional, accommodating and his prices are extraordinarily reasonable! He took care of us just like family and I truly believe that's what he'll do for you too!

Unrivaled is the perfect name for this HVAC company. It is very hard to find an old school business…read moreman of this caliber. His knowledge will impress you. His integrity will grip you as unrivaled or at least very hard to find. If you don't need a new system, you'll get a great price on a quality repair. If you do need a new system, Fred sells the industry leading American Standard brand. Top notch just like Fred. Here's your new HVAC guy!

I was surprised and happy in the pricing he offers for his services. Very knowledgeable and…read moreincredibly friendly. His maintenance of my heating and air units was top notch. This was the best experience I have had with anyone in the hvac industry. I will call him for any services I need and highly recommend Fred to anyone who needs hvac services.

Craine was willing to fit me in for an assessment right away, which was impressive. Same day…read moreservice is great. They looked around at everything I mentioned and took pictures. I ended up going with someone else because Craine would not give a quote or estimate; not even a verbal approximate after two phone conversations. I just don't have the money to throw around like that. But if you're in a rush for residential help, it's great, plus they do appliance hook up (not plumbing stuff like disposals tho).

Technician came out promptly, assessed the problem and had the heater running in minutes. My…read moremother in law lives in southern Illinois - we live in Los Angeles, apparently her heater went out over the weekend. I had no idea who to call. Called Craine and couldn't be happier. They allowed me to make payment over the phone 2,000 miles away!! Amazing customer service and fantastic communication

They are professional, found the problem in minutes. Fixed everything I needed done. They made…read moretime for me in between joins. Excellent service!!!

So thankful for them and their commitment to people! They caught our severely damaged electrical…read morebox before we had a tragedy! They identified the problem and stayed working on it until it was all replaced! They are fast, thorough and professional and I will always recommend them! They are a throw back to when customer service and satisfaction were key....if you want something done right, give them a call!

Baker and Sons DID crawl under the house and DID find the leaks. They will be making the repairs…read morethis Wednesday and Thursday. STILL zero stars for you.

Needed a bathtub faucet replaced. For about 20 years had been using another well known regional…read moreplumber, but last couple of years had not been satisfied with its service; therefore, for the first time I chose Thad Ellet Plumbing. I have definitely changed plumbers. The individual repaired my shower faucet, took his time not rushing to the next job, explained what he was doing, and charged me two-thirds of the estimate the former plumber had given me.

Professional and thorough! I am grateful to have found this company and is local…read more Thank you!

Jake came by to do a service call because our furnace was not working correctly. He was extremely…read morecourteous and informative. He put on booties to protect our floors. He explained to me the issues that we were having and even showed me the faulty parts that had led to the failure. He fixed the problem and did a maintenance check-up on our entire system. I was so impressed with the service that I received that I signed up for an annual maintenance plan. The service call and repairs were very affordable as was the maintenance plan.

We needed our service wire between the electric feed down the mast head and pole replaced along…read morewith the mast head. They showed up on time and had the power company here to disconnect the hot wires and then did the job quickly. We were only without power for 40 minutes. Their invoice was very reasonable. Honestly I was expecting it to cost twice what they charged. Any electrical work I need in the future will be done by them.

They showed up 15 minutes late for the estimate. I have to work things around a dialysis patient…read moreand a 5 year Olds schedule. If you show up to the estimate call 15 minutes late without calling (after telling me a few days Pryor they had nothing scheduled today and could be here within 30 minutes of calling..which I didnt expect) then hows the work going to go? I need dependable.