Excellent work!! Had a leakage between the tank, and bowl. I did notice the tank to bowl gasket…read moreprotruding when you look down the flush valve. Robert arrived and he and his assistant looked at it. Robert showed me how the gasket was crushed!! They replaced the gasket, tested to see if there were any leaks.

I hired SOS Plumbing in 2025 for a water heater replacement and paid over $2,200, expecting a…read moreprofessional, code-compliant installation. Less than a year later, while selling my home, the St. Louis County occupancy inspection failed because their installation contained clear code violations, including a missing required expansion tank and a non-compliant flex connector. When I contacted SOS Plumbing, the owner told me he intentionally didn't install the required expansion tank because he was "trying to save me some money" and didn't know I was planning to sell my home. Instead of taking responsibility for the code violations, he quoted me another $800-900 to correct his own work. I refused to pay twice for the same job and hired another licensed plumbing company, paid an additional $750 to bring the installation into compliance. A homeowner shouldn't have to tell a licensed plumber they're planning to sell their home to receive a code-compliant installation. Paying premium prices should mean getting professional work done correctly the first time--not paying someone else to fix it later. Based on my experience, I cannot recommend SOS Plumbing and would urge anyone considering to think twice before trusting these 5 star reviews! Update: Since business owner replied(pretty classic "defensive rewrite of history" response): Just to be clear. please don't reframe "code compliance" as optional upgrades. Those are not "nice-to-have upgrades". they're required for compliant installation. And please stop that "budget priority" claim. That is not true. Don't try to justify omissions on your end. did not request a non-compliant installation or decline required code-compliance work. At no point was I informed that the installation would not pass occupancy inspection or that required code items were being excluded from the work performed. The water heater installation later failed occupancy inspection during the sale of my home, requiring additional work to bring it into compliance. While scope and pricing were discussed, I relied on a licensed contractor to complete a code-compliant installation and to clearly communicate any items required for compliance at the time of service. It is not reasonable to expect a homeowner to independently identify or approve hidden code deficiencies during what was represented as a standard installation. I was not seeking a "budget" or stripped-down installation. If cost-cutting was the primary expectation, I would have chosen a different contractor. The equipment installed was a Bradford White unit, which is a professional-grade water heater, not a low-cost or economy product. I specifically chose to go with this business because they have a premium brand unit available and I know this is not a budget big box store option. So please stop bringing up that "budget" claim. The business's response is misleading and not consistent with what was communicated or agreed upon at the time of service. The characterization that I declined required code-compliance work is not accurate.

The gentleman I talked to was very pleasant and very helpful and when he found out that the problem…read morewe were having was with a commercial toilet list that had just been installed he was saying that's not the type of work that he does and he gave me a recommendation to somebody and he was very helpful and I would recommend calling him and at least checking out his service.

I could have died from carbon monoxide poisoning. I hired Frank, he never told me his last name, to…read morerepair two bathroom drain pipes that shared one wall in early March 2026. I asked him if I would need a work permit pulled for these repairs and he said "no". I thought F.S. Plumbing was a licensed plumbing company. I later found out it is not a licensed plumbing company. I also found out from both St. Louis County and St. Charles County that a permit would have been required for these four repairs. When Frank came out to do the work, he tore out a part of the wall in my bathroom, he said the only way to repair both drain pipes was to cut a hole into the metal vent that was inside the wall. I asked him if it could be easily repaired and he said that it would be an easy fix and that I could fix it myself with a piece of metal and a few screws. He told me he thought it was a cold air return. When I told him my cold air return was in the hallway, he didn't respond. I then told him I thought that was the vent coming off my furnace and asked if he wanted to go to the basement to look. He had been in my basement earlier to look at my outdoor faucet pipes since he was going to repair them as well. He declined going to look in the basement to see what the vent was and he proceeded cutting into the vent. He cut a large hole in the vent and the way that it was cut I saw no way to repair it since the one drain pipe was running right through it. I decided to Google "can you cut a hole in a furnace vent?" I got the quick response of "absolutely not". I called my local fire marshal and he agreed that it should have never been cut due to it being the furnace and water heater flue vent for carbon monoxide release. I called a retired HVAC friend and he said Frank, a plumber, should have known that you can't cut open a furnace flue vent. He told me not to pay Frank until I found out how much it would cost to replace the flue section. After I researched and found out this information, Frank asked to be paid. I told him I couldn't pay him that day until I found out exactly what it was going to cost to replace the flue vent. He said he wouldn't leave my house until I paid in full. I felt threatened and intimidated so I wrote him a check for the full amount of $1495. Frank left the house and, I found out later, he immediately drove to my personal bank (of the check) and cashed the check that same day. Also, when Frank left my house, he didn't tell me to not use my heat or hot water, or to turn them off in the basement. I could have died of carbon monoxide poisoning if I hadn't called my friend, later, who told me this fact. My friend told me how to shut off the gas furnace and water heater valves after Frank left to cash my check. I didn't have heat or hot water for over two weeks until the flue vent was ordered, delivered, and replaced. (The vent was a special order and came from out of State since it was a vent from the 1960's and no other manufactured flue vents would fit properly or safely). Frank refused to pay for the repair which turned out to be a replacement of the section of flue vent between the two bathrooms. I got 4 bids for him so he would see I was trying to get him the lowest price for the flue replacement. The HVAC bids ranged from $1500 - $2500. Frank came over to my house a few days after his initial work and said he was going to "fix" my flue vent. He was holding a tube of caulk and a piece of metal. I told him again that the flue section had to be completely replaced. He didn't believe that the flue had to be replaced even though a fire marshal and six HVAC guys said the situation was very dangerous and the vent section had to be replaced. I spoke to Frank, off and on, for three weeks giving him ample time to do the right thing and pay for the flue replacement. He refused, and the last time I texted him he texted me "God is watching". I had the flue vent replaced and I paid for it. I, also, had to have another plumber redo the drain pipe repairs that Frank charged me $895, I had to pay an additional $1000 for the drain pipes to be moved to the correct position, away from the vent. I had to have the wall repaired with new dry wall and tape since the HVAC man had to tear the wall out to get to the entire flue vent. I contacted YELP in late March since Frank has the red YELP GUARANTEE but they have not responded to my filed claim. I have contacted the Missouri Attorney General Consumer Complaint department and they have opened complaints against YELP and F.S. Plumbing and are currently investigating the claims.

There were massive tree roots in the lateral between my house and the main sewer line in the alley…read more Will and John showed up at 8:00 a.m. and spent almost 4 hours tackling that issue. No more backups into my basement! Will and John were professional, friendly, and respectful of my home and my time. Excellent work. Will sent me videos of before and after so I could clearly see for myself that the job was complete. I highly recommend Maplewood Plumbing.

They are the gold standard to which you should compare plumbers. Prompt and communicative, they…read moreshow up when promised and call to keep you informed. They leave the campsite as they found it, so no worries about fixing the fix. Smart in their suggested solution, they can guide you to the best choice for your needs. They are my default choice for plumbing.

5 stars! Kuper is congenial, knowledgable , and his attention to detail was superb. We knew the…read moreproblem would not be a quick fix. The LaMartina team presented solutions that were well explained and understandable. The job was completed, cleaned up, and we feel confident in the repair and the continued support of the LaMartina team.

The service was excellent! The service representative was…read morevery professional and talented ! Solving our toilet issues has been resolved to our satisfaction! Outstanding service by a very talented service representative.

Casey came to the rescue within 24 hours of my water heater going out. He was incredibly helpful…read moreand walked me through the process. I had limited space for the new water heater and he went above and beyond to get the job done. He was very reasonable with the cost of materials, his time, and the final bill.

First I'd like to thank them for coming all the way to Pinckneyville when I could not get anyone…read moreelse to come out to fix a blockage in a pipe in my basement. He snaked the line several times, flushed the toilet, and ran water through the faucets and made sure it was unblocked. Was here two hours and it cost me $462.50 an hour.

Went thur this company a little over a year ago they charged me 800.00 to change my. Garbage…read moredisposal. Out and out a new 1 in they put in the cheapest 1 they had or found and well here we are it's not working it's leaking will never ever go their this place ever again

SCAMMER!!! This dude tried to charge my elderly aunt over $4000 to change two faucets and a…read moregarbage disposal!! My husband that it's like a 2 hour job at the max!!! No ethics whatsoever with these guys! STEER CLEAR!!!!!!

I couldn't be more satisfied with a plumbing experience…read more Had a pipe leaking under my house, and started to smell sewage coming from the vents. Called for an estimate, Mike came out and went into the crawl space to find out what's going on. Ended up being a broken drain pipe flooding my crawl space. Gave me a price, I went back and forth with my home warranty and insurance, of course naturally doing everything in their power to not cover the damage to my house (save that for another review lol). After all the back and forth decided to call Mike back and have him start the work to take care of this problem before it gets any worse and causes more damage. He and his crew came to my house same day I called and knocked out the problem in a few hours. They're all chill to talk to and kick back, not sure why a few of the other reviews said anything about an attitude problem ‍, maybe y'all need to stop being so sensitive. Mike worked with me and helped me out as much as he could even with questions not related to the job. Sent me pics of damage, before/during/after all repairs since I'm def not crawling under the house. Would recommend and use again!!!

If i could give a NO STAR, I will…read more.... I apparently called 15mins before they're closing but to just ask for an estimate for a refrigerator water line installment and this guy Michael is so rude telling "you called 15mins before closing about this and it's gonna cost you $1000 and we're not going to go there because it's not an emergency. It's already 8pm blah blah blah" like first of all I'm asking for an estimate and if you let me finish asking you don't need to say all that unnecessary stuff. UGH. SO UNPROFESSIONAL.

We had a tankless water heater replaced. Paul was knowledgeable, kind and clean! He did a lot of…read moreextra work to get the new water heater covered from the previous warranty. We are very grateful for his help. Also, we have hot water again! Would definitely recommend and use again in the future.

I called AAA home services because their site offers same day or next day services. However, when…read moreyou call to schedule the female that scheduling says they do not offer the service and they have no idea why it's on the website so it's very misleading. They do not work after hours they only work until 4 PM so if you work after 4 PM, you will not be able to get any home services by this company The female was very rude on the phone. She immediately answered, said hold and put me on hold. Hopefully, there's another company like us in the area that can provide about our services and not misleading