Went there for one night to go to the pool but it was closed and they said it was supposed to be…read moreopen at 7 and it wasn't open till I left

My husband and I stayed at the Fairfield Inn in Sault Ste Marie recently. My husband goes to The…read moreSoo often for work, and usually stays at the Fairfield, but it was my first time there. The hotel itself is modern and clean. There's lots of free parking in the hotel lot. There is a hot breakfast buffet that is included in the price of the room. They do not rotate items like most hotels do. They only have scrambled eggs and flat round sausages. They have 1 waffle maker. While we were there the juice dispenser was out of order. They did have ice water, and coffee and tea though. They have a few selections of cereal, packets of instant oatmeal (with walnuts, raisins and brown sugar as toppings), fruit salad (which was mainly honey dew and cantaloupe, with a bit of pineapple, grapes and oranges), yogurt, muffins, English muffins, bagels and sliced bread. They have 1 conveyor belt toaster and it is really slow. I did like that the tea and coffee station was open 24 hours. You can also get hot chocolate at this station. The staff are really nice. I usually write a little note to housekeeping staff thanking them and leave the note along with the tip, and more often than not they just clean the room and take the tip, but one day at the Fairfield, one of the housekeeping attendants wrote me a note back wishing me a nice day and drew a happy face. How nice is that? She even signed her name. It was a bit hard to read, but I think it said "Danuta." On our last morning there, it was so busy that the kitchen attendant had a difficult time keeping everything stocked. She was definitely stressed, but maintained her professionalism. Kudos to her (didn't get her name though, sorry). Overall, the hotel was great, but I have had better breakfast buffets (I really prefer some rotation of items, and I felt that the sausage was under-cooked and the scrambled eggs were a bit watery).

We just arrived at the Delta Hotel after a 5hr drive. Let me rewind here for a second. The reason…read morewe selected this hotel is because they allow pets, as well as the location. We are traveling with our golden retriever. A month ago we booked a presidential suite via the Bonvoy website as we wanted plenty of room. A week prior to our vacation I double checked the reservation and saw the following statement "Please note that not all preferences are guaranteed." Trying to figure out how that applies, we contacted the hotel to speak to someone to confirm our reservation with a pet. We were told that pets are excluded from the presidential suites. Nowhere on the website does it mention that pet are designated to specific rooms only. We ended up booking a smaller 2 room suite with a kitchenette (sink, microwave, small fridge and Kurig k-cup coffeemaker). We arrived late afternoon after traveling for 5hrs. We did bring a few small grocery items that we placed in the fridge. I spent 20 minutes trying to get the coffeemaker to work only to realize that the pump is broken in the machine. No towels to wipe the water up in the kitchen area. No utensils, plates or napkins provided incase you want to heat something in the microwave. In addition, the two room suite that we ended up booking DOES NOT match the photos on their website. The hotel is apparently going through renovations and the images they are showing are the updated rooms (what they WILL look like once renovations are completed). Not cool! We're spending $1200 for 2nights. We've been here an hour and so far I'm not impressed.

Approached 3 different times in the parking lot by homeless people. I reported it to the front desk…read moreand they didn't not seem concerned until I said I was going to submit a review.

Huge fan of Microtel Inn & Suites. Rooms are clean and…read morespacious. Modern. Not too much in them but this is GREAT. We will always choose Microtel when we can

We recently stayed here for a wedding in town and it was a great stay! The room was clean and…read morespacious, with all the amenities you could need (microwave, fridge, iron etc). The continental breakfast was way better than we expect from hotels; fresh hot eggs, sausage/bacon, hashbrowns, waffle maker (all replenished as soon as they ran out) as well as cereal and yogurt and bagels. Coffee, tea and juice were available 24/7 which was a nice bonus as well. Highly recommend.

The staff are fantastic. They went out of their way to help with our booking and were incredibly…read morewelcoming. The room was clean and comfortable and featured exactly what you'd expect. No issues at all. Very close to GoodLife Fitness, Metro, Swiss Chalet and Stacked.

Decent hotel. Nice rooms, large closets. Water in tub was running, just needs a new seal I bet…read more Was just as expected, with slightly better than expected breakfast! Pool and hot tub was nice. Will most likely stay again.

We arrived fairly late, sadly, as we were given a lovely suite with a kitchenette, dining table,…read moreliving room with fireplace, whirlpool tub and K bed. I would have liked more time to enjoy the space. That, and the room running warm a couple of times during the night are the closest thing I have to a complaint. The bed was comfortable, plenty of outlets & lights. There was a separate shower and tub, a large window facing the bridge. Staff were welcoming & friendly on both arrival and departure. We booked direct, using an annual comp night as Platinum Rewards Members. The only charge was a CAD $6 parking fee.

Washer and dryer both broken. Washer goes to slow spin cycle and keeps resetting itself. Spin cycle…read moreso slow clothes remain soaking wet. Really needed to get laundry done. Disappointed.

We stayed in the cabin at Glenview. The staff was friendly and helpful. Check in and check out were…read morequick and efficient. The cabin was tidy and quaint. The bed comfy and the kitchenette was stocked well with supplies. We will return on our next circle tour of Lake Superior!

After a bizarre night at a B&B in the MI Soo we found this clean, quiet 2 BR cottage for the 4 of…read moreus to be a much better stay for almost half the price. The host was very friendly and her recommendation of Giovanni's for a good dinner was perfect.

We stayed for one night during a road trip and it was the perfect affordable, clean, comfortable…read morerefresh stop. Easy check in, very clean renovated room. Highly recommend

We stayed here more than a week. I appreciated the budget-friendly rates and the convenient…read morelocation. The staff was friendly and helpful during our stay. The location itself is peaceful and beautiful even it's near on the road. Overall, it served its purpose as a relaxing and budget option for a short stay.

Very nice website. Pretty decent lobby. Looks like a nice restaurant. Totally sh*tty hotel and…read moreover-priced room (by about $50). Looks like it was nice 30-40'years ago, but those days are gone. Smells, pools were shut down. There's drinking water to be had, but only from vending machines on floors 2, 3, and 4. Very nice website. Pretty decent lobby. Looks like a nice restaurant. Totally sh*tty hotel and over-priced room (by about $50). There's coffee in the morning, but bring your wallet. Oh...and there was an extra $100 charge on my credit card I wasn't told about. It was a standard deposit, but common courtesy is to inform the guest about it. Recommendation: keep looking. Recommendation: keep looking.

Great hotel and great stay They don't serve free breakfast…read morebut they have great options Clean room I heard it can get really expensive during summer season and fall season but I came during November and the price was reasonable