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    Vueling

    1.4 (25 reviews)

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    Absolutely incompetent. Worse than you can imagine. They will lose your luggage and no one will try to find it. They are a complete joke.

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    Iberia - Gate

    Iberia

    1.6(90 reviews)
    1.2 kmBarajas

    First, the flight was delayed with no updates. At the posted boarding time, we knew there was an…read moreissue because they hadn't even provided a gate. When we finally were told to board, we were yelled for not having our passports ready, even though it was a local flight and we were not told previously to have them out. We were flying business class, and the seats did not even have extra leg room. It was a short flight, but business class amounted to sitting in front and receiving a snack and drink. Then we arrived in Madrid, where after 90 minutes, we started to ask, and an employee told us they were coming and we just have to wait, but we hadn't even given him our flight number yet! The next person we spoke to confirmed they were lost. They told us that we could buy replacement clothing and essentials and we would be reimbursed. Over the course of 3 days, they never contacted us, forcing me to call them repeatedly for updates, only to be told to go buy more clothes. The only instruction we were given was to avoid "luxury items" which we did. In the end, we sent in all our receipts to be told that they were reimbursing less than half our expenses because "only 2 of 4 bags were delayed for 2 days.." When I corrected them that 2 of 2 (all) bags were delayed for 3 days, they said that did not change their reimbursement calculation. I will avoid Iberia at all costs in the future and recommend everyone do the same.

    I understand that a lot of people only write a review to complain or to voice a bad experience with…read morean airline. I had a good experience with Iberia. Weeks before my actual flight, I got an email saying that I could "upgrade" my itinerary by choosing "priority boarding". I did for like 8 euros and I am glad I did. During boarding I got into Zone 2 and I got lot of overhead space for my roller board bag. No issues there. The crew was friendly, the only thing is you have to pay for anything...water, soda, drink snacks...nothing is complimentary. We left on time and arrived on time. Good experience.

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    Iberia
    Iberia - You walk down, off the plane and onto the tarmac

    You walk down, off the plane and onto the tarmac

    Iberia - That was relatively quick, in comparison to flying to Incheon

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    That was relatively quick, in comparison to flying to Incheon

    EasyJet

    EasyJet

    2.1(7 reviews)
    2.9 kmBarajas

    Easyjet, depending on which airport you're leaving from, is a hit or miss. You are flying into…read moremajor airports, but the staff vary by country in Europe. When we were flying from Madrid to Lisbon, someone got sick on the plane and they held up our plane for 4 hours! To get 3 people off the plane! It was ridiculous and no updates on what was going on! Another time, when the flight from Nice to Marrakech was cancelled due to the rain. They kept us on the plane for 3 hours. Another 6 hours to get our hotel and taxi vouchers for the night. Another 3 hours wait to get a taxi and get to our hotel. Logistics for this airline is just nonexistent. In Madrid, we didn't have a sticker for the stroller and the guy at the desk told us to go back through the gates to get one when our flight was leaving in 15 minutes. We argued with him and he finally got us a ticket from his desk! We missed a flight leaving Marrakech and the next flight was in 3 days. Seriously!?! We had 20 minutes left until the airplane left but they wouldn't even let us get to the gate. I get that my husband was the weirdo who got the time wrong, but make exceptions sometime instead of giving people the only other option to be stranded in a city for 3 more days! Next time, stick with the trains when leaving a city to go to another country nearby.

    easyJet has to be the worst airlines out there... flew to Madrid from Paris and was the absolute…read moredecision ever and won't do it again. Not only was the staff rude and made us check our carry on they ruined it. Pay the extra money to fly using another airlines.

    Vueling - airlines - Updated June 2026

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