The nurse practitioner needs a class in emotional intelligence. I was prescribed a medicine that…read moregave me a rash all over my face, I was explaining the rash when she said, "are you okay" and I said "what do you mean?" and the nurse practitioner said "you seem upset" and I said "well yes I have a rash all over my face" and she then went off on me and said "its not my fault you have a rash all over your face" (I never said it was) and blasted me. So I hung up. I am allowed to sound down because I am missing school and classes because I have a rash from a medicine that when I googled it - this is a common side effect. I didn't say anything to the nurse practitioner only explained why I sounded down - WHEN SHE ASKED ME. Off my list forever.

From the owner: MinuteClinic® in BRYN MAWR is a healthcare clinic offering patient services 7-days a week. Our…read morehealthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

An unfortunate case of staff not believing their patients. I'm posting a review because I realized…read morethat could be dangerous in certain situations.  When I was seen here, all of their medical staff were very young, they may just not have the experience they need yet. The doctor treated me like I was lying about the pain I was in (the problem was very much visible) and spoke to me really slowly like I was a child, inaccurately describing my own situation to me, so unusual, I would not return here. I ended up going to IM Health Urgent Care in Wayne instead and it was a much better experience, the doctors were really knowledgeable and they were able to perform the procedure I needed right away in office.

I was billed for a visit even though I received no treatment, diagnosis, guidance or help at all…read more It took over a year for Tower Health to get around to denying my dispute. I hope to find a local urgent care that is actually able to provide care in some capacity.

This place is horrible! After I waited over 45 minutes I asked the nurse if my insurance covered…read morethe screening I wanted to get she said " I don't know you'll have to call them and find out, I don't do that!" Then while I was calling my insurance company she says " I'm just gonna take the next patient" and leaves. Unbelievably rude... obviously this "nurse" is in the wrong profession.

From the owner: MinuteClinic® in King Of Prussia is a healthcare clinic offering patient services 7-days a week…read more Our healthcare services range from screenings, vaccinations, physicals, sinus infections, bug bites, TB testing, splinters, pink eye, flu shots, ear infections, STD testing and treatment, mental health counseling, and much more. MinuteClinic providers are board-certified and trained to provide you and your family with the care you need. If you are feeling too sick to come into your local medical clinic, you can schedule a virtual care appointment and receive a consultation from the comfort of your home.

Don't go here if you need a physical total waste of time!! and rude nurse practitioner, the front…read moredesk staff is nice though!

An experienced staff, nurse and doctor very willing and able to take care of anybody who walked in…read morewith that an appointment very thorough examination

Despina @ 67market st location is awesome. She made me feel a lil better just by being confronting…read more, funny and effiecient!! She did my xray fast and made me laugh while she took good care of me!!!

You pay for lab tests and then Labcorp sends you another invoice where you have to pay for the lab…read moretests again.

We had a scare with our baby over the weekend and decided to have him checked out just to be safe…read more I knew in my gut he was okay, but I wanted a PA or an NP to tell me that for sure. I called ahead to ask a few questions, like simple questions about what kind of determination the physician could make about possibly needing further tests if necessary, and if those tests could be done on the spot. Even though they were simple questions, I realize that for liability, sometimes you are required to ask the medical staffers directly, so I told the woman who answered I needed to be passed to them. She insisted she was a "medical assistant" and could answer. Precious minutes wasted to find out she could not answer me. I was passed to a nurse, who then cannot answer me. I know the nurse did understand my question, but she wanted to make sure with the PA. I was then passed to the PA, who finally answered my question. While I appreciate them being conscientious, there has to be better organization here. When we got there, reception took 20 minutes to check us in. We were the only people in the waiting room for 15 of those 20 minutes. The woman at reception had to ask for our name three times, first and last, three times each! She was by herself working the desk, but we live a couple miles away so this is our go-to urgent care, meaning we are definitely on file, and our insurance only slightly changed. It felt really obnoxious that we took a BABY in for URGENT care, and they made us wait TWENTY MINUTES to be seen WHEN NO ONE ELSE WAS THERE. There was another woman who came in, and sat in the waiting room with us for our last 5 minutes there. She was pretty annoyed at the wait too, asked us how long we'd been there, rolled her eyes, and recommended we take our son to a new pediatric urgent care in the KoP Town Center. Next time we will because NO ONE seemed to be the slightest bit phased here about making a baby wait 20 minutes. I am allowing them 3 stars still because we've had a few experiences here, and they were kind and helpful to me on my last visit while pregnant, plus other visits. But when it comes to my child, I don't have a lot of patience with lack of urgency at the urgent care facility. Hope it gets better. Note, our discharge instructions showed that they are now called Tower Health Urgent Care, though signage has not yet changed.

Every time I'm here I'm taken in within 5 minutes. I'm never waiting long in the exam rooms either…read more Every nurse (minus one who was a lil mean about getting a strep test bc I have severe emetophobia) had been fantastic. Nice and personable. Place is always clean. Doctors are always friendly too. I'm so glad this place is right around the corner. Would absolutely recommend, the staff is wonderful (esp the front desk girl; I've seen you handle a karen once and you were so graceful, bless your soul)