This Springfield Wells Fargo is perfect if you're in the area. There's a drive thru and an atm in…read morethe rear if needed. There are also several parking spaces. During my visit, it was a little busy so there was a little wait since there were only two tellers. However, experience was smooth and efficient.

Love the annual Springfield business Christmas thank you held at the Wells Fargo Bank in…read moreSpringfield. The concept was excellent each office and reception area hosted local Springfield businesses and their samples. I walked away with business cards good memories and I have already visited two businesses because of this event. I wish more events such as this existed it was a great social as well as business previewing event. Thank you Wells Fargo

I switched to this CU from All In. I was hoping for better service, but this place may be worse…read morethan All In. I was trying to make an online purchases, they sent/text me a verification code to verify it was me, I put the code in, and the card was declined. However, when I went to the Navy app to check my balance and transactions, they claimed the transaction went through. The transaction did NOT go through on my end or the airlines ends. When I called to dispute the $1700 transaction because it DIDN'T go through. They informed me it can take up to 120 days to get my money back. I don't have 120 days to fix YOUR screw up. I need to buy the tickets NOW. These people were NOT helpful when trying to correct their wrong doing. Back to All In I go. I highly recommend any other CU over these guys. I want to add: All In will replace any disputed funds back into your acct while they investigate. Navy refused to do that.

Been with NFCU for decades and nearly 10 since I retired from service. Always amazing customer…read moreservice, branches are always nice, and the rates for loans are VERY hard to beat. I'm surprised by some of the negative statements as all my family and many friends use NFCU and wouldn't dare go elsewhere. Always great. I've been hacked twice and NFCU was quick to stop the stupidity, take control and issue me new cards, get my funds restored VERY fast, and get us back to normal. During shutdowns, we are always covered. Find another bank that does all that.....and does it well. :) Always NCFU here. -Eric

This bank has easy access with good parking, nice efficient staff and a great business model. My…read morebest discovery since moving to Jacksonville.

I closed my long term account and mov d to Regions. My former bank had employees ..and not just TV…read morescreens to talk to ...but they only had one teller for whoever was there. Regions has real people who greet you when you walk in the door and they go out of there way to give you great service and to answer any questions you have.

Really amazing friendly and helpful staff, nice to see that type of banking in the day and age…read more I have been going to this location during the pandemic, first thru the drive thru then later in the lobby when they were allowed to open. It is a super clean location and service is Uber friendly. Not accessible by Hodges, but easy to find from the Target parking lot.

After buying out CharterBank and being told they have sold again-3 changes in a year? I'm done…read more I opened this account in Alabama so that my daughter in college and I can get her money in an emergency. We had zero problems with CharterBank. But nothing except issues since. I will close my account today and she and I will stick to the larger, well known banks from now on. Don't recommend this bank. Run away....

I've been a member here since I was a teenager, and I can't say enough good things. The workers at…read morethis branch are so incredibly kind and helpful. They make us feel like family when we walk in the door. This is truly the nicest group of people you'll meet. It's such a better experience than other banks I've been in.

I have been a member here for two years almost. I've never had a long wait I've never had any…read moreissues. Even when I didn't come to the bank or attend my account for over one year. I thought they would disenroll me you're close my account due to non-activity and they kept me up and running from the day that I open the account. All I get is walk up to the teller show my ID and they gave me my member number and sent me on my way. And associate help me log back in online and reset my password. This location is much much better than the one on Youngerman Circle I can't handle that place.

This is a great credit union for anyone in business. I went to check them out to see what they had…read moreto offer. I will be going back in to move my business account here. Self-Help is a family of two credit unions, a nonprofit loan fund, and an advocacy group. They are also a designated community development financial institution. That means their members enjoy all the benefits of belonging to a credit union while also supporting the larger mission to expand opportunities for underserved communities. They lend to businesses and nonprofits, including these: Small businesses that generate jobs and contribute to community wealth. Public charter schools, child care centers and faith-based organizations. Nonprofits and affordable housing developments Commercial real estate projects that invigorate downtown areas and neighborhoods.

I use PNC BANK for my household emergency funds. They're always very helpful at all of the…read morelocations I've been to. They now have two employees at the front door to see if they can help You with anything, before going to the Teller to make a deposit or withdrawal. It was kind of odd, but nice. Recommend? Yes

Opened an account and the very next day they closed it. I called their customer support that was…read morenothing but robots. Went to the branch where we were informed they closed the account. The staff was patient even though I was angry because our rent was returned making it so we have to pay a late fee. They claim that they are for the customer but I couldn't testify which customers. Happy that we don't have to do business with such a lousy institution. I'd give them no stars if could.