We have a home Choice Cabinets in the kitchen and laundry room. I am not sure if they are the…read morehighest quality, I know that within the Choice selection they do not seem to be the "Top of the Line", but they are holding up quite well and are very attractive. We recently had three under counter cabinet drawers that were not closing and were making a little ping noise. When I removed the drawers I could see that a little gray plastic part was broken. I was not sure how that affected the closing of the drawer, but it clearly was not right. I found Choice Cabinets online and called the home office totally expecting this to be a hassle. Not so, the operator transferred me to a person who looked up my address and took down my information, and in a matter of ten of fifteen minutes said she would sen out replacement hardware that should arrive in about a week. Three days later the three now rails arrived. They were easy to replace, maybe ten to fifteen minutes each and the draws work perfectly again. BTW, they are the same hardware but the closing mechanism is a little different, so I suspect they have been improved over the other design. It was great experience to have the manufacturer stand behind their product.

We had excellent experience with Choice Cabinets. They helped us with our kitchen layout to…read moreaccommodate an awkward space. They completed the order on time and were very understanding when we were not ready to accept delivery when scheduled. They made the delivery exactly as they promised on the revised date and was very responsive in replacing a door that had a small ding on a corner. We have another project and have already place our order. We will definitely use them again and we strongly recommend them and their product.

Laura is amazing! Without her my house would have cost twice as much looked like shoddy. She knew…read morewhat walls to move and her skill with lighting placement are superior to other designers I have used.

I must admit that I am confused by your response. Are you suggesting that I made up what happened…read moreso that I could write an "interesting" story on Yelp? Also, I am very curious as to what preexisting conditions were found in the house since there weren't any. And yes timelines are sometimes stretched but not by over double the total length of time. I also don't remember your contractor ever being "terribly ill." Are you mixing up our renos with someone else's? And my husband and I did contact you, by phone and email about the problems and you refused to correct them. Do not say that we didn't. And do not say that everything was repaired, because it wasn't. By the way, thanks for finally responding to this over a year later.

I went in to the store during a sidewalk sale event in Hudson in July of 2014. It was a Sunday…read moreduring lunch hour. I was drawn by the unique furniture displayed outside the store(mostly items usually seen on other discounted famous websites). When I walked in, there were 2 sales ladies extremely busy among and only among themselves so that they didn't even recognize me or my two daughters. There was nobody else in the store and the store is tiny. Even after awhile of looking around, they didn't even bother to say "hello may I help you". They didn't say a word. SNOB ALERT. I think the snob alert equated with the inflated price of the items they had in the store. They had a reclaimed wood dining table on sale for 2800.00, which I could have gone to Arhaus for a lot less even when not on sale. I just recently got an email flyer from Arhaus and theirs was around 1000.00 on sale(regular price was around 1500.00). They had some other single chairs that mimicked 70's velvet style fabric and was on sale for around 480.00. I later looked online at one of my favorite online stores and it was around 150.00. Needless to say, I will not be going back to purchase anything. If I did go back, it would probably be just to see how the products looked in real life that I saw online. However, having said that, if you like paying way over a product's value just so you could say you bought it at this store, then you should. Otherwise, shop around online or any other reputable stores and save your money for your children's education or anything else, and do not support inflated snobbery.

I visited MOD eight months ago, in March 2017. Had planned to keep my decorating spending local…read morewith local suppliers and vendors. The business had a NEW OWNER. However, I found the new owner arrogant and not helpful at all. She would not allow fabric samples to be checked out for more than 24 hours, even if you were willing to place a sizable deposit. Nor if you were spending a large amount with her small business. I was really disappointed, and chose never to return to her shop. Her attitude was really bad.

I am a local client in the Eastlake/Willoughby area and I cannot recommend Kelly and Bold Interiors…read moreCLE enough! We recently completed a major home addition and needed to furnish the entire house--a task I truly could not have tackled without her. ​Kelly has an incredible vision and a gift for choosing colors perfectly. She really listened to my ideas and turned the space into exactly what I wanted. Beyond her design talent, she is a true professional--always on time, extremely easy to communicate with, and a breeze to schedule. If you are looking for a designer in Lake County who is collaborative, reliable, and has a fantastic eye, Kelly is the one!

Rob and the crew at Big Bear were great to work with right from the start. The final quote looked…read moreexactly like the estimate that we got during Rob's first visit, and the work was done in a clean, professional manner all the way through our project. Once the work was done we had a couple of touch-ups that we needed, and a couple of things we wanted to have added that we didn't discuss initially. All of that follow-up work was completed within a week of asking and our new addition looks great. Everyone we dealt with at Big Bear was great to work with and we have already contacted them for additional work on our house. I would definitely recommend Big Bear Remodeling to anyone looking to get work done on their house.

To start, I never made it further than phone and email conversations with the office manager so…read moretheir work may be wonderful, but I will never know. This is a review of their business practices not necessarily their work. My first conversation was the office manager (who was polite and professional) asking an extraordinary amount of questions prior to a visit including measurements which I felt that was the job of the person coming out to provide an estimate. I was given a quote of 40-60K for a small Lakewood bathroom (note this was before anyone actually saw my bathroom.. why is this done?). Then I was scheduled out several weeks in advance. The day of my appointment, I took off of work. About a half hour prior to the appointment time, it was cancelled. I get it, stuff happens. I was a bit put off by the last minute cancel and the wasted day off. I went to reschedule and they had nothing for several weeks. I asked if they can make an exception since they were the ones to cancel and they could not. They asked if I wanted a zoom appointment (not sure how that would work???). I live 10 minutes away from their office. In the mean time I had 3 other local contractors (who had all been recommended) come out. All three were half of the price of the "estimate" I was given over the phone. Obviously this company does not need work. I cancelled my second appointment in an email to the company outlining my reasons.

Greg and Michelle are complete professionals! Michelle recently repaired numerous blinds for my…read moreparent's home. Her first visit was to quote the job. She made sure she had all of the necessary parts in stock before she came over to take the blinds down. The second visit was to repair the blinds and that was completed in just hours and the quote she had provided was accurate! My dad (who is very particular) was extremely happy with her excellent customer service and professionalism. I would like to thank them because it concerns me when repair people come into their home, some are not trustworthy. I'm very happy that everything went smoothly and I would not hesitate to recommend them to friends.

Where do I even begin? Perrino Custom Builders just completed a total remodel of our home and the…read moreexperience was nothing short of extraordinary. This was a significant, complex project and they delivered a result that is truly our dream come true -- and due to changes in my schedule, they adjusted to accommodate and finish an entire month ahead of schedule. Donna was an absolute force as our project manager. Her attention to detail was exceptional -- nothing escaped her eye. She kept the project moving, stayed ahead of every milestone, addressed our every need before we ask, and consistently went above and beyond what we could have expected. She is professional and exceptional in all details of the project, making sure options were presented and detailed correctly. Aretha, our designer, listened and understood our vision. She assisted with our selection process which then made the vision come to life in ways that exceeded our imagination. And Tony -- as the owner of the company, remained personally involved throughout the entire process. That level of commitment from the top says everything about the culture and character of the Perrino organization. Beyond their professionalism, these are just wonderful people -- warm, trustworthy, and genuinely invested in their clients. And the craftsmanship? Among the finest we have ever seen -- their tradesmen are simply superior in skill and execution, and it shows in every detail of the finished product. Every accolade we could offer still falls short of the full picture of how remarkable Perrino Custom Builders was in every stage of the remodel. Whether your project is large or small, do not hesitate to reach out -- you will be absolutely blown away by what they deliver.

We contacted Perrino in 2021 about reworking our detached garage space. It required a $2500…read moreretainer that would be put towards the build of the project. We went back and forth several times (as seen in attached emails) that the drawing measurements were not correct and our contact there agreed. While still not having correct dimensions, we were quoted $123,00+. We decided to pause to save money and work to getting the correct measurements. I contacted them in September to see if we can finalize the plans and move forward. Knowing pricing would have changed but we have saved to do this job. As you can see in the emails, we were offered a few options to move forward; one of which is paying another $2500 to the same company which didn't make sense to us. We asked to speak to an owner and Pat did reach out immediately. He clearly doesn't know the job or the situation as he said in asking to move house walls and we need new plans. I said it was detached and we never had correct plans drawn. He said they supplied plans and it's not his fault I'm unhappy and that picky. When I said we are just off by a few feet with this building he offered to come out. He asked for our address and then said we are far out and they are very busy so he wasn't sure he would continue with us as a client. I said you took our retainer and now you won't work with us? He said he would come out and see and I asked if I needed our lawyer present since he is refusing to work with us. He told me he will not come if a lawyer is present and I said ok, just us and he hung up. I sent an email recap and he finally emailed my husband. After $2500,we don't have plans for a garage after several basic attempts and a company that took our money no problem.

We were rug shopping yesterday and stopped in. The rugs are beautiful and priced fairly. Nadeem…read morehelped us and was friendly and knowledgeable. We ended up going in a different direction but not because of any failure on the store's part. My only complaint is that when we arrived, the door was locked even though it was during open hours. We knocked, and Nadeem let us in. Afterward, we went across the street for some coffee and saw another couple trying to go in, but Nadeem had already left. So if you want to see what they have, you might want to call first.

Exceptional customer service! My small silk rug began to fray on one end and I was thinking I was…read moregoing to just have to tuck it away and never use it again but after doing some research on local oriental rug dealers I decided to try Hudson Oriental Rugs to see what they could do for my poor rug! My first encounter with Nadeem was not just pleasant but like we had been good friends that hadn't seen each other in ages. He was warm and caring and walked me through the choices on the best way to fix my silk. He said it would take about 3-4 weeks since he does all repairs by hand... and it was exactly that time frame! I got a call and set up a time to pick up my rug. I was extremely pleased with the repair and the outcome. My rug is back out and being used as it was intended! I highly recommend stopping by his shop. Even if you are not quite ready to buy, Nadeem is knowledgeable and very friendly and comfortable to work with. Thank you Nadeem!!