Customer service was amazing Jenny answered all of my questions and made booking easyread more

Comforting, Professional, Timely and Clean! Those are the words I'd use to describe Ben and his…read moreamazingly professional staff. Not only is Victoria Limousine properly credentialed, but they are kind, helpful, understanding and patient. The limo was on time. The driver touched base before he was due because he was having a hard time finding the residence. He was timely, the car was immaculate, and the driving was safe. I forgot to mention the company supplied the car not only with water bottles, but with little goody bags for our kids, on their way to their senior prom. It was a pleasure working with them and although their prices were a bit higher than what I wanted to pay, it was worth the extra time and money finding them! Thank you Ben and staff!!!

Great service... Davinder is a tremendous professional. Arrived on time and was a very courteous…read moreand gracious host. Pricing is very fair and reasonable compared to others. You can have faith in CR Limo getting you to your destination safely and in style. Hands down one of the best experiences I've had. Book and ride with confidence!

I explained my situation over the phone multiple times over the span of an hour, I was paying cash…read moreand I had a little pup on me. My driver canceled on me twice for have a hypoallergenic dog that's a service animal. I was quoted at $75/per hour with a hundred dollar deposit. Driver arrived had a 6hr min. And was charging me $85/hr

I've hired Hanini Limo a few times in the past and they are always reliable and respectful. Their…read morecars are clean and comfy. I definitely recommend them!

Thanks for the late night ride, very professional and nice clean suv, will use haninni limo next…read moretime

If your looking for a Limo service that is professional, honest and prompt, then Smooth Limo is a…read moregreat place to start. While living in SF, I used him for most of my business travel needs. Elias was always a treat to be around. I referred him many of my colleagues and most of them still use his services to date. Give Smooth Limo a chance and you too will experience a great car service.

Needed car service for six on short notice, literally 5 hours before the pick up time. Pick up…read morefrom Japan town hotel, dinner at Burma Superstar, show at SF Jazz, back to Kabuki hotel. The timeline was super tight and I was able to get a great quote and set up service from SL without a problem. I called 3 other car services before SL and they either didn't answer the phone at all or sounded super shady on the phone and tried to up sell me on a much bigger ride than I needed. They all expected three hour minimums that would have had me spending almost $400 when all was said and done. Not Smooth Limo. They were awesome and flexible and helped me make my Christmas gift to my family one to remember. **Here's the good** - Great phone service/support (From Alex?) - Flexible on short notice - No 3 Hr. Minimum - Operating out of Japan Town/Pac Heights Driver (Alias) was awesome - Prompt - Polite - Opened doors - Played music for us - Waited while we had dinner so that we didn't have to wait for him - Flexible - Came back and picked us up again when technically the job was over - Gave me his direct cell number so that I could contact him when needed SUV was exceptional - Black Limo styled out Suburban - Sat 6 people very comfortable - Black leather interior - Ambient lighting - Nice sound system - Smooth suspension **Here's the bad** - Nada - Zip - Zilch This was a great experience with a smaller limo service. I highly recommend Smooth Limo.

I chose ITTrans Limousine for my Napa bachelorette party because I wanted a luxury experience…read more Unfortunately, it was one of the most disappointing parts of the day. The Hummer limo's air conditioning did not work from the beginning of the trip. Although the vents were blowing air, it was not cold, and it was approximately 95°F outside. The driver acknowledged there was an issue, contacted a mechanic, and even discussed having a replacement vehicle meet us, but that never happened. We spent the entire day in an overheated limousine. Multiple members of our group became overheated, and numerous people felt nauseous because of the excessive heat. For a luxury limousine that cost nearly $1,800, this was completely unacceptable. And honestly I was quite embarrassed! Unfortunately, the issues didn't stop there. The driver did not assist guests as they entered or exited the limo, which is something I would expect from a professional chauffeur. At one point, we had to wake him up because he had fallen asleep while waiting for us. Overall, the level of service fell well below what I expected from a premium transportation company. I also did not appreciate that the mandatory 20% gratuity was charged upfront as part of the reservation. Had gratuity been left until after the trip, I would not have chosen to leave a 20% tip based on the service we received. The company did not charge for the 1.5 hour of overtime charges, but I did not feel that adequately addressed the fact that we did not receive the premium experience we paid for. The vehicle was not in the condition it should have been before being sent out, and the overall service was disappointing. The answer I got is that stuff happens and out of their control so they won't refund anything. Which I would understand if the air stopped mid trip butttt it didn't work from the BEGINNING!!!! I cannot recommend ITTrans Limousine based on my experience. If you're paying premium prices for a special occasion, you should expect a well-maintained vehicle and professional chauffeur service. Unfortunately, we received neither.

Awesome party bus! Meenu was very patient and amazing host! Thank you for making my evening…read morememorable!

Nina is everything you want in a limo driver. She is poised personable and friendly. I felt like…read moreI'd known her for years. Her 8 years of experience and pride in her work really shows.

Hi had the best car service. Mina was our chauffeur and was really accommodating. Her car was…read moreimmaculate and had great time visiting the wine country. Will definitely book again. Definitely recommend for the service provided and also very reasonably priced .

I have been using On Time Limousine for more than ten years, and I have never been disappointed…read more They are always punctual and communicate well about timing, etc. In this era of ride-sharing apps, On Time Limousine is a car service that you can really count on to get you where you need to be. You don't use On Time Limo because it's the cheapest option (it's not) but you use them because they will reliably show up and get you to your destination on time.

We hired a town car for my daughter's prom. James and the staff at On Time were so friendly, funny,…read moreaccommodating, and professional that I nearly wanted to attend prom myself! The driver, Mr. Dean was exemplary and maintained amazing communication; everyone had a fantastic time. I truly appreciate On Time as they made the night extra special.

I've seen stellar reviews on here, and I'm hoping we just caught David on a bad day…read more My wife and I purchased an Amazon Voucher for SuperLimo; the Voucher clearly indicated that Cupertino addresses were covered for pickup. We live in Cupertino, right on the border with Los Altos. We emailed David with our details, including that our mailing address was in Los Altos (we're really in Cupertino, our next door neighbor has a Cupertino mailing address). David immediately replied briefly and unhelpfully, "Los Altos is not covered by the coupon. But we can pick you up anyway at full cost + gratuity." We replied stating that we are in fact in Cupertino, and that we'd be willing to walk 30 seconds to a Cupertino address next door. We asked if this would be OK (we'd probably need to walk 30 seconds to the front of our apartment complex anyway) David again replied with nothing but a brief, unprofessional "sorry no". This should have been an easy sell and easy repeat business for SuperLimo as we fly from the SFO airport all the time. I could understand if David couldn't take the extra step to meet us at our Los Altos address, but there was no reason for him to refuse our business to the Cupertino address, especially after we had been polite and understanding. His emails were extremely short and unprofessional, and I am glad we did not have a Cupertino address listed in our first email so we did not have to deal with him in person. Amazon refunded our voucher and we advise against SuperLimo based on our experience.

This was my first limo ride. It was fantastic! David the manager put up with my thousands of…read morequestions and Eric, our driver was on-time, courteous and professional. I can't wait to do it again.