This company is bad, late response if any at all. Really poor customer service. Emailed a question and it was days before i got a response. Emailed again with the info they requested, no response at all. Called and could not understand much of what the person said. read more

Not recommended Lost emails Lost paperwork Charge and charge and charge some more $15 per letter? read more

This company is absolutely worthless! They do a horrible job and no amount of complaints seem to improve their work ethics. The management won't even respond to emails. Nobody takes responsibility for the lack of service or the services they charge for that they do not deliver on. This has to be the worst customer service ever. read more

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I would rate it a zero if I could. No one has common curisty to return a phone call or email. Waiting over 2 months for a deposit back on a fence we had installed. It passed inspection and still waiting for it. If this is gonna be your managing agent RUN NOW read more

Nice job Waccamaw now I am really mad brand new property at Hoffman Park less than a year old sent some one out to tell me that your just going to rip out all the dead bushes and trees giving me a great reason to get you voted out on the proxy vote coming up I really think you guys don't want to be in business I would love a good hoa but you guys suck and I do believe we're better doing it ourselves don't know why you bother to solicit properties you're a waste of time read more

I contacted the HOA Waccamaw Management on 12:08PM 09-SEP-2024 at (843) 272-8705 and spoke to Erica. I was lucky and got through, because they have ignored the 5 previous phone messages that were left on Aug 14th, Aug 19th, Aug 27th, Sept 6th and earlier today. She was very unhelpful said that they had nothing on record regarding our request. It is little wonder HOAs have such a bad reputation, and Waccamaw Management seems to be even worse than others. A guy from Waccamaw management can out to the house the other day to look at the request regarding our address and said he didn't see any issue and that the request should be approved, but Erica said she had no record of any request, so she is lying. read more

Most all funds going into their 500,000.00 admin budget. That's a start. Lying about public officials who are trying to help is another. Lying in general is another. Fixing the easier issues that could cause bodily harm another. List goes on and on. They need to change the name from North Myrtle Beach Golf and Tennis (since they have neither anymore) to hey we have a crap pool. But the stripes on our parking lot are top notch! They say we let tenants know when we have a meeting. Lived here a year. Never had one I know of. I'd look elsewhere if I were buying. But hey renting a whole different deal. Until that trickle down effect starts happening. I'll never have an hoa again after I leave this dump. read more

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Waccamaw Management has to be the worst of the Lot. Absolutely no concern about the owners that pay the Bill. I have an extremely problematic neighbor (Renter) that has made threats and displayed violent behavior among other things. I have a 10 calls into WM since the 18th. Even call the president's office. The police came out and told me I would have to contact WM about the renters rental agreement for violations of that lease. So far not 1 returned phone call. They have No concern about the well being of who they represent. What good are they? Has anyone else discovered how inept they are? I would like to know. My development had moved some aspects of the management to another property mgmt company and I personally would like to see the remaining also be moved there. read more

The gals at Waccamaw Management were very helpful and kind. I especially want to single out Sherrel H. for being so polite and understanding. Neil Tall Pines, Riverclub read more

Terrible company, never cut common area grass behind our home from 4/23 to 4/24, and have illegal revoke our pool pass and suspended garbage pickup since 7/8/24, falsely and in violation of SC law, claiming we were late last year with an assessment payment. We have never been late (30 days or more). You get no "hearing" just threatening letters and Debor Alexander and Stephen Moynihan refuse to reverse their illegal actions. We have been forced to file a civil suit in Horry County. read more

Horrible customer service from Erica and Ann. They are over charging me for dues I do not owe. Ann threatened me with a lien on my house if charges are not paid. Angela phones states "Kuester mgmt sent us these numbers". If you can don't buy a house in an HOA, especially here. Soooo sad. read more

I have been requesting help for many weeks and all I get is a run around. They dont even answer the phone without much waing and messaging, and then no satsifactory solution. read more

The worst receptionists she said her name was Ann. She obviously doesn't like her job. I haven't even been able to speak to the person that I need based on the reviews I could only imagine what that's going to be like I can't wait till our subdivision gets rid of Waccamaw management. read more

From answering the phone to reacting to concerns. They have zero infrastructure to deal with ligament issues. They claim to drive the properties for inspections yet Do Not react when they see that policy's within HOA outlines are broken... instead they make excuses for the infractions. This is not the company you want at all affiliated with your home management. Folks have spent a lot of money to have a home and pay monthly fees with the hope of trouble free living. However, what you're getting and will continue to get from Waccamaw Management is a zero return on your investment. The common areas aren't maintained properly amongst many other deeply concerning issues. A huge disappointment from what was promised to what is being executed. Whomever is head of the folks running the "Plantersfield Property" needs to conduct a RECALIBRATION on WORK ETHICS and EXPECTATIONS, and PROFESSIONALISM! I am honestly disappointed beyond belief. Your concerns will not be heard, addressed, or understood. They have zero empathy and should not be in a position to speak on the behalf of homeowners. People have worked to hard to expect anything less than a company who cares and understands and has the managerial courage to address and followup on All rules and guidelines outlined in the ARC within the governing documents. One of their primary goals is to "Preserve the visual harmony and property values within the neighborhood" while maintaining the properties aesthetic appeal! read more

A returned phone call from Waccamaw is a crap shoot at best. Most times it takes 2 - 3 calls before anyone returns a call. Sometime that return call never comes. Services beyond returned phone calls is non-evident. Hard to gauge what our community is paying for. It is no doubt difficult for employers to find customer focused talent. Nowhere is that more evident than at Waccamaw Management. read more

Sherry Sellers of Waccamaw Management has been our recent homeowners manager. We have had numerous contact with her for questions regarding our property which she always answers rudely and belittling even for simple questions. My neighbors and I have resorted to doing things on our own since she is so unhelpful and rude. Trish VanCampen was our prior contact....always helpful and kind to owners. I would NEVER hire someone like Sherry Sellers....she is making all Myrtle Pointe residents unhappy. read more

Worst property management or business in general that we have ever dealt with, this is truly a company that offers "customer no service"!! If you are considering them for property management of any kind I would strongly suggest you run in the opposite direction. Never respond in a timely manner and when they finally do respond you will most likely have solved the problem yourself. read more

I know many people that work at Waccamaw Management. They are hardworking individuals that do not get enough praise for what they do!! They are responsive and go beyond the call of duty to tirelessly take care of whatever issues arise. read more

The only time you hear from them is in regards to the fines you been issued, NEVER any contact to see if you are okay or need help replacing your mailbox when it gets ran over. The role is more like a prison guard. Regulations and fines. More adversary the advocate. If you call Misty Pace she deflects your request with a list of obstacles many expensive and time consuming. The grounds are untreated and full of fire ants, gophers and weeds. The trees haven't been cut back since the initial construction. She (Misty Pace) doesn't seem to notice infractions unless they are for home owners. Basically, don't expect much because you won't get much read more