Lots of changes in their new space. There is more room for waiting and there are more exam rooms…read morethat are quite large. There are also a lot of new faces and faces that I miss. I called in the afternoon with my pup for a ear infection and was able to get an appointment with Dr. Todd for the next morning. She was kind, gentle and thorough with Poppy. She took into consideration how uncooperative my dog can be in planning the treatment for her ear. It was truly appreciated!

Utterly incompetent to care for cats. Under no circumstances should you come here if you have a cat…read morewithout a known health history. We found a stray over Labor Day weekend, and when she went unclaimed we took her into BCAH the week after. We selected BCAH because they had online booking and were open after 5 - with our normal vet, for our two other cats, we have to wait and they don't have evening appointments. During the visit, we expressed that she was a very friendly stray with no known medical history. The vet: 1. Vaccinated the cat 2. Told us to look out for heat, as neither she nor the other vet could find any sign of spaying 3. Told us we should wait to spay the cat, even after I personally expressed I'd rather spay and be safe 4. Did not tell us that she could be pregnant or advise us of any risks related to pregnancy and live vaccines Fast forward a month, you guessed it, our cat was super pregnant. We took her back to BCAH as part of a vaccine booster and were told: 1. She was pregnant 2. She'd been vaccinated with live vaccines, endangering the kittens - but it probably would be fine! (In other words they massively downplayed the risk/their own screw-up) 3. It was "too late" to spay, but how lucky, they have referrals for a clinic that deals with birthing cats and a referral for a shelter specifically dealing with kittens! I spoke with my sister, who is a vet tech, that evening. She expressed outrage, both at the initial poor care/lack of informed consent, and at the claim it was "too late" to spay. So, we took her to our regular vet for a spay consultation and then for a spay 2 days later. It's been a week+ since her spay and she is recovering very well, and thank God, we don't have kittens to deal with. To advise us against spaying in September, fail to inform us the cat might be/probably was pregnant (recall that we told them she was super friendly, that we live in an area with lots of strays, and they couldn't find any sign she'd been spayed: I found out later that this means the cat is very likely pregnant!), and then provide us with no spay resources - to functionally lie, and lead us to believe "it's too late to spay" is an opinion most vets would hold - is totally unacceptable. This is a degree of malfeasance so serious I reported BCAH to the vet board of MN. I am disgusted with a vet practice that thinks nothing of putting at least 2 more kittens into an already burdened adoption system, that thinks kittens potentially having birth defects is no big deal, and that frankly had the nerve to charge us $45 for a visit where they admitted to serious mistakes. When I emailed BCAH expressing my anger at this poor treatment, they refunded me for both visits within 2 hours. But they did not acknowledge their mistakes nor apologize for them. These people should not be practicing vet medicine.

I recently wanted to find a new vet for my cat and decided to give Woodlake Veterinary Hospital a…read moretry due to its great reviews online. I was greatly impressed by how welcome I felt as a new client and how quickly they were able to schedule my cat for her yearly wellness checkup. All of the staff - the front desk personnel, the vet assistants, and the vet herself - were very helpful, kind, and professional. Although I had no specific issues or worries to bring up to them, they made sure to ask questions about my pet's health in a way that felt like they truly cared. My cat got two of her regular vaccinations, and the price of the overall visit was nothing unexpected. I will definitely be a returning client.

In my opinion they upsell, very expensive since I understand that they are now corporate owned. I…read morefound the Clinic Manager to be very rude. Blue Cross Vet Clinic is almost next door and they still have a cozy feel. Since the remodel at Woodlake the clinic feels cold and unfreindly.

One of the older male vets told us it's not worth investing in investigating our 8 year old felines…read morebleeding mouth bc it was likely bone cancer. Gave our cat a super weak antibiotic. Took our cat to a different vet the same day that obtained records and questioned why such a weak antibiotic was chosen and no bone cancer . Turned out to be a tooth abscess. Thankfully our cat is doing great but wouldn't go here again

I took my parrot there and they were amazing with her. Well worth the long drive to have her seen…read moreby people who are actually trained in avian medicine.

Cokato Veterinary Services has served us well. They were very compassionate when we had to put a…read moreformer dog down. The regular care for our current dog is timely and professional. Dr. Foss is very personable and willing to answer any questions and give helpful advice. There's no pressure to purchase items beyond immediate need, which is also nice.

We have been seeing Dr Foss for 5 years with our Golden Retrievers for routine care. This morning I…read morecalled first thing at 8:00 am to see if I can get my nursing Golden retriever care as she has mastitis and infection and needed an antibiotic. I was told she could not get in until Wednesday and our poor girl was miserable. I need a vet I can count on in emergent times as well as the yearly routine visits. This is simply unacceptable. I called a nearby vet and they got us in within 2 hours as new patients. We have now switched to the vet who cared enough to see our girl right away and the care she deserves.

Just opened! I stopped in yesterday to establish care for my two senior dachshunds Everyone was…read moreso kind, friendly and nonjudgmental We look forward to our visit next week!

I brought both my dogs here while I was home visiting my mom…read more My first visit was because my pup had pustules and I needed a refill. I called them to see if I could get a refill if my vet in Georgia faxed in a prescription. They informed me of the price, got all my info and said they could call me when it was ready. Hours later I got a call from them informing me that my vet did not fax it in yet. I called my vet and they said they sent it, overall it was a back and forth game but I finally got my prescription. I was impressed that even though my pup was not a regular patient at this clinic; they reached out to me to let me know they had not gotten the prescription. During my second visit, I brought my dogs in because one of them had worms in their stool. The technician and the vet were so helpful and friendly. They each took their time asking me questions, looking at my dogs and asked me questions about life. They were genuinely concerned about my dogs and interested in me. This was impressive because not only did they care about the health of my dogs but they wanted to get to know me as an individual. The entire staff that I encountered were all friendly and helpful. From the lady I spoke with about the prescription to the lady that checked me out. The prices here for the prescription and both dogs being seen was reasonable. I was expecting it to be much higher. I would highly recommend this clinic. If I have any problems again with my dogs when I'm home in MN, this is where I would bring them. **FYI, there business cards are also discount cards. You can get $20 off your first visit if you give it to them, they are by the registers. I didn't notice this until later after my first visit.

Dr Anderson took the time to listen to me, then did a thorough and gentle exam of my cat. She…read moreobviously read her chart ahead of time, and took the time to explain options. Vet tech was great too. Receptionist was so efficient, kind, and friendly. Been going to Chaska Valley Vet for decades, and highly recommend. They care and they're very good.

I take my 18 year old cat Kiki here and love it! They can always get me in at a convenient time,…read moreand they don't try and over charge me like other vets!!

Nero had to be brought back since his skin condition worsened, more scabs and hair loss. We did not…read moreknow if it was allergies or a parasite so we were unable to see Dr. G, and saw another Vet there. She was not all that helpful, did a skin scrape and the test came back negative for parasites thank goodness. The one thing she did not do was run a backlight over Nero for ringworms/roundworms. Also she was unable to give other solution but to put him on antibiotics. Also we saw them within a week's time frame and they still charged us a fee even though we asked if its a follow up. Since the antibiotics failed to help his skin condition, we decided to take him to another vet instead that was able to fight the cells that was causing his skin to scab and lose hair. Will not be returning to Best Friends :(

I took my dog, Decker, back to the clinic after a month to have his allergy testing done. Every one…read moreof the employees are so welcoming and caring for Decker. His allergy testing took about a half an hour to complete and I waited in my car in the parking lot while he was getting tested. After the testing, they took the time to go over the results with me in depth and concocted his own personalized micro dose of drops for us to give him twice daily to help fight those allergens. He was a little stoned when he came out of the testing, and they offered to help get him in the car for me since he's a big boy! Decker ended up not needing any help and is happily resting at home. We are looking forward to our follow-up appointment in 3-4 months from now!

Our dog is basically allergic to everything including humans (not joking). Although it's been an…read moreexpensive and stressful journey McKeever staff have been super sympathetic and helpful. They really took us from feeling hopeless and helpless to optimistic! Also our dog loves them despite them poking and prodding her every visit.