Went in for annual exam - left with $200 bill. Did an $80 4dx test even though he is on monthly heartworm and tick medicine. Never gave me the results (I had to call and ask) - then when I asked why the test needed to be done - the technician stated it is required to get the heartworm and tick medicine. This is a lie. Definitely going elsewhere. read more

Our pup broke his toe at 16 weeks. They were amazing! So much so, our pup still gets excited when we round the corner and come anywhere near WVC. I'm also really pleased their knowledge base on giant breed dogs. read more

Our dog had a bad eye infection and we are new to the area. When we called they were able to get him in right away. The staff was great and a week later Mandy even texted us to see how he was doing!!! Awesome. read more

Not ever going back. They hacked off my chow chow's coat with an electrical shaver. We specifically said he could NOT be shaved. She didn't bathe him. The vet didn't do a complete exam. Even though my dog was completely sedated, she "couldn't" look at his teeth. Don't waste your time, money, or pets health here! read more

Excellent customer service! I've had the pleasure meeting and getting to know most of the staff the past 5+ years and everyone has been extremely professional, helpful and friendly. All of the doctors are wonderful- knowledgeable, informative, caring and considerate. Everyone goes the extra mile without hesitation showing they care about the customers and their pets. The complete opposite of what I experienced at a previous vet clinic. Their prices are a lot more affordable and no hidden costs. The bonus- my dog Jax loves going in for his appointments, which is important to me. I highly recommend Waconia Veterinary clinic if you're looking for a clinic you can trust your fur babies with read more

Staff is friendly, price is decent(but not great). I'm a Breeder and drop thousands on my dogs to get the care we need. However, when it came to my concerns and needs for my dogs-I wasn't respected. My breed has Multidrug resistance and need vaccinations spaced out with more time. The vet was kind but didn't agree with my schedule for the vaccinations. I was polite and brought packets of information detailing what I needed. There still was issues with our vaccinations; somehow the vet tech administering it wouldn't get the memo and give my dogs way too much at once. I was also upset by getting charged a $60 fee every visit for a "first time" visit per dog. When I voiced this, it was dismissed by the staff. They also told me that this would apply every year as well. An unnecessary expense when you have so many dogs. Beyond that, I had been a customer for two years-and I had never been treated like I was anything more than a transaction. If I am paying so much money somewhere, I should at least feel more welcome. read more

Had our kitten (Kona) in for his 1st well exam he was about 4-5 months old. They kept INSISTING he was over a year old! We said no we got him in June when he was able to leave his mom but they put on his record he was 1 year 1 month old, they had also said he was BARELY testing on the very low side of feline leukemia. We then went ahead and set him up for his neutering and declawing (we rent & have had to declaw all of our cats...our choice so NO negative comments about that please). We got confirmation email with the estimated pricing, time & date also we called to confirm everything all was good for the date/time/procedures!! We followed the instructions of no food after 8pm then take away water in the morning. My husband drops off Kona at scheduled time no problem, he then gets call from Vet few minutes later saying that in order for her to do the procedures we have to pay to have the feline leukemia testing done FIRST! That was NEVER told to us when we set up the procedures and no NEED to do this testing!! They then say oh you owe us $86+ for the lab work done today! My husband was not happy said quite a few words and told them to call me. I then told them that there was no way we were going to pay for any lab work done since they REFUSED to do the procedures! They did say they would take care of the lab cost but we had to pick up Kona! We will NEVER go back to Waconia Vet nor will we ever recommend anyone go to Waconia Vet!! They are GREEDY and want only the money, will say you need extra things done just to get more money and obviously are NOT there for the pets again ONLY FOR THE MONEY!!! Thankfully we are able to get Kona in elsewhere!! read more