We've been working with Sunny for a few years. And he's managing our accounts amazingly. I've…read morereferred multiple people to him. I get so much peace of mind knowing that he's there supporting with our financial reality.

Sunny is a tremendous person who excels in what he does. He helps you identify your goals and…read moredevise a plan to get you on track. He does so in a very relatable and approachable manner. I would not hesitate to refer my dearest friends and family to him, and have done so in the past.

Erik is the best! Very helpful and easy to work with very responsive and well informed. In every…read moreinstance, he has got back to me in a very timely manner and transactions were completed within near the expected timeframe. I did get back everything that he said I would. I'm extremely satisfied, and he really saved me as I really needed his help. He reached out to me like and Angel.

Erik found some money belonging to me , he was very professional provided all the information and…read morefiled everything, he put my mind at ease met me in person, all I did was sit back and wait and the check showed up from the state , he checked up with me regularly to show me the progress! I'm glad he found me and my money !!!

I've had a great experience with Fidelity. My high school employer used Fidelity and my boss at the…read moretime helped me set up a little 401k. I was young and no clue how to navigate 401k or retirement accounts. I was lucky enough to get started at the age of 16. Sure it was not much what I was putting in but my employer was contributing dollar for dollar up to 5%. I left that company and never touched the money. Now that I have one foot in the grave I reached out to them to discuss my money. I was assigned a great gentleman named Richard. Yes, they charge a fee. But I don't mind as long as I'm making money. Richard was very patient and took the time to answer all my questions. I ended up adding a little more money to my account and I've seen a good return I believe it's right around 10%. I have not been into the actual location but I have turned my family over to Fidelity. Prior to Fidelity I reached out to Fisher investments and they turned me down because I had "too little money". Fidelity has never made me feel bad about how much or how little I'm able to add to my portfolio. Additionally they offer a regular account with a much higher interest rate than your regular bank. Check them out! Especially if you can get Richard!!! Tell him you saw my review on Yelp. Good luck! Hope this helps!

This branch is a nightmare, having working with fidelity for over 15 years I have never encountered…read morestaff that act this way, it could be management or just this branch in general but at this location we were paired up with Michaela who we asked to help us with multiple transactions. Our issues began whens She failed to keep our room private and would walk out in the middle of a private conversation with wealth management and leave the door open. When asking her about specific questions about trading in the app and other financial advice She was unable to answer basic questions about certain accounts, couldn't figure out how to help us navigate the app, and rather than go and ask another staff member for assistance she would just tell us to do it ourselves. (What is the point of coming to the branch if we can't have you assist us and having us do all the transactions ourselves?) while these were somewhat small issues, it made communication with her incredibly difficult because we were aware that she wasn't as knowledgeable as she needed to be and that isn't fair to us) Half way through the appointment I asked the front desk for a supervisor number so I could call and speak to them, twenty minutes later we finish our meeting and I return to the desk and there isno number, we wait in the lobby and while we are standing there, Michaela comes out of her desk and in front of every client in the main lobby asked loudly "if I had a problem with her". The Front desk failed to de-escalate their staff member and when I asked for a number they kept saying wait, I then asked one more staff member for a simple number to speak with someone privately and while I kept being told I would receive the number, it never came. Do not work with Michaela from this branch, she is confrontational, unqualified for her position and doesn't respect Client's privacy.

A great idea going to waste…read more I have been a client of Charles Schwab for over 50 years. In that time, I've been elevated to at least the first of their "Preferred Customer" tiers. So, I trade, pretty much every day. But there is one incredibly annoying aspect of Schwab that very well may push me to transfer my account. At the bottom of each account, there is a line item titled, "Cash & Cash Investments." This line is meaningless and could be easily replaced by two lines: "Year-to-Date Profits" and "Cash Immediately Available to Invest." I have, for more than a year, almost on a monthly basis, complained, because the confusion generated by "Cash & Cash Investments," leads me to believe I can buy stocks WITHOUT INCURRING MARGIN EXPENSE. Oh, I HAVE the money - in my interest bearing Schwab Money Market Account, but I need 24 hours to liquidate that into "Cash Immediately Available to Invest." And if I forget to do this, every day Schwab charges me an annoying interest fee. So much for client dissatisfaction. What about Schwab IGNORRING a profitable promotional tool. If, for instance, I see a stock I want to buy in a hurry, and I go to my account and see I have $46,000 cash immediately ready to invest, then I'd be much more likely to invest, than worry about a margin call and waiting until I can debug the meaningless line that has a totally erroneous and/or irrelevant amounts. And yet, for months, I have not been able to get anyone at Schwab to do something. Their "Priority Level" phone agents continually take notes on my complaint (they can actually read them back to me), but they cannot (or will not) give me an email or name of a person who can evaluate this suggestion. It's a dead-end. It's like you go to your banker and tell him he's got a bucket of cash behind his desk, and he's too lazy to go look for it. It's like McDonalds has a new product, that's cheaper and more profitable than a Big Mac, and they just don't bother to offer it. It's pure, arrogant, ignorant stupidity from a company I've trusted for 50 years, and maybe it's time to find another vendor! Hey, Fisher, hey Vanguard, hey Fidelity! I'm out here. Win me over. Maybe, I'm ready to walk. How about you?

Not a very friendly guy at the front counter. I was told printer was slow and had to wait a long…read moretime to have a printed form.

I first went to see Karl as i approached retirement, more than 5 years ago. I had no idea how to…read moremanage the money i had accumulated in my retirement 403B, how long it might last, nor how to budget in retirement. SO so glad i found him. He is independent and does NOT work on commission. He gives straight forward and transparent information and advise. Great explanations. The advice has paid off. Importantly, Karl is also a professional, good and honest guy. Very smart and i truly trust him. As i told him yesterday "Thank you Karl, you have made such a difference in my life and i appreciate you!"

I honestly couldn't be happier with my time consulting with Karl over my finances. He's been the…read morefirst financial advisor to help me navigate the world of 401Ks and investments and boy am I glad that it was him to do so! He has immense passion for and expertise in his field, which culminates in his being able to distill complex topics into understandable and engaging conversations. Unlike some commission-based advisors, Karl is never pushy - he simply gives me the all the information that I need to make my decision. I hope to use his services for many, many years to come and would 100% recommend him to anyone looking for a fee-based financial advisor.

I have met with Christine Teh three times now. As a math teacher and professional, I have always…read morefelt a bit of shame and embarrassment about not being able to get a handle on taxes and finances. Christine was so encouraging. She took the mystery out of all the mess and gave me the confidence to take ownership of my finances. I always felt safe to ask any question, and she always answered in a way I could understand. This coaching experience has been life-changing! I cannot speak highly enough of Christine Teh and the invaluable financial guidance she has provided.

Christine is unlike anyone I've ever worked with. I'm 71…read moreyears old and have worked with many financial professionals throughout my life--including tax professionals, advisors, and planners--but Christine is truly in a league of her own. Her level of knowledge is unmatched, but what stands out even more is the heart she brings into every interaction. You can feel her care. She's not just doing a job--she's devoted. Devoted to your clarity, your security, your peace of mind. With Christine, I feel both grounded and supported. She holds a rare blend of precision, presence, and genuine dedication to your well-being. I wholeheartedly recommend her to anyone seeking more than just financial expertise. With Christine, you're not just hiring a professional--you're inviting in someone who truly cares about you. Thank you, Christine, for always showing up with such love, compassion, and integrity.

Not all advisors are the same, I think it depends who your agent is. I have been with mine for over…read more30 years and he has done an amazing job and has always been there in a timely fashion.

Horrible customer service, and communication is non-resistant. There were problems with my…read moreroll-over from my 401k into another financial services company, and they never let me know there was an issue with the rollover. They don't accept an electronic signatures, and my funds sat there for weeks, delaying the withdrawal. I cannot recommend VOYA.

I have worked with Ben quite a few times over the years and it has been a pleasure. He has always…read morebeen extremely responsive, which is really the most important thing to me, and very attentive to detail.

As a first time home buyer, Ben broke things down for me and made it as easy as possible. He also…read morehad the lowest rates around that I could find, and there weren't any unexpected fees; everything was completely up front. When it came to communications and returning phone calls or answering questions, they were on and quick. I'd definitely recommend Ben and his team (specially Alison) to anyone buying a house. I look forward to doing business with Ben again in the near future.

This Individual makes too many mistakes and has hate in Her heart. I was excluded!! discriminated…read more! and lied too every single time I had an experience with this team it was negative and degrading . Complete joke. Shit show. From hell I was told I was priority to pick first since I'm the oldest grandson and that was a complete lie. Everybody got to pick before me and it's evident changing the options to choose. This person needs to hold herself, some accountability and lose her license. She's breaking too many rules that she has an obligation to uphold her license! Crooked ! Rip off !!! Total disappointment and no, never provided full accounting, which is a beneficiary right and a fiduciary duty to provide she plays favoritism, which takes from a family and causes issues. She'll take your money and run , and get your family to turn on you! Evil person ., A true wolf in sheep's clothing! She lost everything I was told from my lady cousin ,supposed to give to me she had held for me .. never got them .. junk jewelry with Missy diamonds popped out ,total disrespect.. baby has the oldest grandson I was supposed to go first and Pick like she said well she messed up and gives everybody else a chance to pick my first pick out of one out of five. My little sister got ! Ha ha how the hell is that fair? She caused an uproar with me and my family , and they should take her license away. I want my accounting for accounting not what you want to provide. That's not providing full accounting that's being a control freak and breaking the law.

Don't trust this business. As I looked at reviews and considered Daniel D's 1-star review, I…read moreinitially discounted the 1-star as the anger showed through and I had no basis for judgment. Yet, I also considered four of the other seven 5-star reviews are not credible as they are from other businesses that would benefit from giving good reviews (scratching backs) and not clients or family members. Now that I experienced Stevie misrepresenting to me for a few years, a one-star review is appropriate. Many times I asked her about my mom's property and the estate. In hindsight she deflected and obfuscated during those conversations. So she lied to me by omission and commission then I found out after mom passed that she was treating me as a third party but not being honest about that. Now the estate property is going to be used by a "per se" other fiduciary, the property manager. Stevie hides behind the narrow scope of her fiduciary responsibilities, all the while talking up her business. Tangibly, she wants the narrow scope of her business responsibilities and sidesteps moral and ethical standards that I hold to as a veteran. Stevie will come across as nice but make no mistake, there's calculating selfish monetary gain in her actions and behaviors. If you've already hired her, recommend getting a full review of accounting through a lawyer and change whom you are trusting with estate assets because she is not trustworthy.

Jon has been amazing! Even when I was impatient he calmed me down and did his thing. I would…read morerecommend him to family and friends! Lauren

My husband and I invested $2100 with this person, he told us he would have everything ready in 45…read moredays that was November 2022, it's now July 2023! We have been so nice and patient with him but he doesn't have any dignity. We haven't received anything. I can't believe we got scammed! He won't give us our refund! This is not okay! Either give us our money or the give us the result! He is a scammer! Please don't go to him at all! He bought all of these other good reviews to make it look legit!